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GOODWILL (NARRATIVE) (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended |
--- | --- | --- | ---
Jun. 30, 2019 | Jun. 30, 2020 | Jun. 30, 2019 | Dec. 31, 2019
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Goodwill |  | $ 307,139 |  | $ 301,694
Impairment losses | $ 2,063 | 696 | $ 3,569 |
Other Intangible Assets |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment losses | 2,000 |  |  |
TTEC Digital |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Goodwill |  | $ 74,817 |  | 66,275
TTEC Digital | Other Intangible Assets | Customer Relationships [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment losses | 400 |  |  |
TTEC Digital | Other Intangible Assets | Intellectual Property [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment losses | $ 200 |  |  |
Digital Consulting [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Goodwill |  |  |  | 24,300
Goodwill, Fair Value Disclosure |  |  |  | $ 39,700
Fair value of a reporting unit in excess of carrying value expressed as a percentage |  |  |  | 26.00%

X
- Definition The percentage of fair value in excess of carrying value for reporting units where goodwill is at risk of being impaired. + References No definition available. + Details
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- Definition Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=118932676&loc=d3e3602-108585 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 360 -SubTopic 10 -Section 45 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=109226348&loc=d3e2420-110228 + Details
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- Definition Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 45 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=77989000&loc=SL49117168-202975 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 45 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=99380562&loc=d3e13770-109266 + Details
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- Definition Fair value portion of asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19207-110258 + Details
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