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SEGMENT INFORMATION (SEGMENT FINANCIALS) (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended |
--- | --- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019 | Dec. 31, 2019
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | $ 492,980 | $ 395,507 | $ 1,378,274 | $ 1,182,378 |
Depreciation and amortization | 19,522 | 16,659 | 57,054 | 50,452 |
Income (Loss) from Operations | 53,399 | 25,981 | 143,077 | 80,946 |
Capital Expenditures | 15,912 | 16,010 | 47,827 | 44,438 |
Total Assets | 1,477,020 |  | 1,477,020 |  | $ 1,376,788
Goodwill | 345,119 |  | 345,119 |  | 301,694
Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 492,980 | 395,464 | 1,378,524 | 1,182,584 |
Intersegment Eliminations |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue |  | 43 | (250) | (206) |
TTEC Digital |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 76,571 | 78,620 | 231,270 | 222,992 |
Depreciation and amortization | 3,537 | 2,512 | 10,103 | 8,055 |
Income (Loss) from Operations | 13,043 | 11,704 | 37,677 | 27,172 |
Capital Expenditures | 1,635 | 318 | 6,961 | 9,714 |
Total Assets | 283,792 |  | 283,792 |  | 238,081
Goodwill | 111,382 |  | 111,382 |  | 66,275
TTEC Digital | Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 76,571 | 78,577 | 231,520 | 223,198 |
TTEC Digital | Intersegment Eliminations |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue |  | 43 | (250) | (206) |
TTEC Engage |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 416,409 | 316,887 | 1,147,004 | 959,386 |
Depreciation and amortization | 15,985 | 14,147 | 46,951 | 42,397 |
Income (Loss) from Operations | 40,356 | 14,277 | 105,400 | 53,774 |
Capital Expenditures | 14,277 | 15,692 | 40,866 | 34,724 |
Total Assets | 1,193,228 |  | 1,193,228 |  | 1,138,707
Goodwill | 233,737 |  | 233,737 |  | $ 235,419
TTEC Engage | Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | $ 416,409 | $ 316,887 | $ 1,147,004 | $ 959,386 |

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