XML 46 R35.htm IDEA: XBRL DOCUMENT v3.20.2

LEASES (Tables)

9 Months Ended

Sep. 30, 2020

Lease, Cost [Abstract]

Lease, Cost Table

The components of lease expense for the three and nine months ended September 30, 2020 and 2019 are as follows (in thousands):

​	​	​	​	​	​	​	​	​	​
​	​	Location in Statements of	​	Three Months Ended September 30,					​
Description	​	Comprehensive Income (Loss)		2020			2019
Amortization of ROU assets - finance leases	​	Depreciation and amortization	​	$	1,933	​	$	1,855	​
Interest on lease liabilities - finance leases	​	Interest expense	​	​	49	​	​	43
Operating lease cost (cost resulting from lease payments)	​	Cost of services	​		11,446	​		10,910	​
Operating lease cost (cost resulting from lease payments)	​	Selling, general and administrative	​	​	530	​	​	551	​
Operating lease cost (cost resulting from lease payments)	​	Restructuring	​	​	261	​	​	—	​
Operating lease cost	​	Impairment	​	​	948	​	​	—	​
Operating lease cost (cost resulting from lease payments)	​	Other income (expense), net	​	​	310	​	​	242	​
Short-term lease cost	​	Cost of services	​		1,029	​		1,107	​
Variable lease cost (cost excluded from lease payments)	​	Cost of services	​	​	(1)	​	​	—	​
Less: Sublease income	​	Selling, general and administrative	​	​	(220)	​	​	(126)	​
Less: Sublease income	​	Other income (expense), net	​		(676)	​		(496)	​
Total lease cost	​	​	​	$	15,609		$	14,086	​

​

​	​	​	​	​	​	​	​	​	​
​	​	Location in Statements of	​	Nine Months Ended September 30,					​
Description	​	Comprehensive Income (Loss)		2020			2019		​
Amortization of ROU assets - finance leases	​	Depreciation and amortization	​	$	5,777	​	$	5,260	​
Interest on lease liabilities - finance leases	​	Interest expense	​	​	157	​	​	83	​
Operating lease cost (cost resulting from lease payments)	​	Cost of services	​		35,126	​		34,256	​
Operating lease cost (cost resulting from lease payments)	​	Selling, general and administrative	​	​	1,493	​	​	3,181	​
Operating lease cost (cost resulting from lease payments)	​	Restructuring	​	​	697	​	​	—	​
Operating lease cost	​	Impairment	​	​	1,456	​	​	—	​
Operating lease cost (cost resulting from lease payments)	​	Other income (expense), net	​	​	839	​	​	726	​
Short-term lease cost	​	Cost of services	​		2,909	​		3,419	​
Variable lease cost (cost excluded from lease payments)	​	Cost of services	​	​	(285)	​	​	—	​
Less: Sublease income	​	Selling, general and administrative	​	​	(614)	​	​	(319)	​
Less: Sublease income	​	Other income (expense), net	​		(1,788)	​		(1,488)	​
Total lease cost	​	​	​	$	45,767		$	45,118	​

Schedule of leases

Other supplementary information for the three and nine months ended September 30, 2020 and 2019, are as follows (dollar values in thousands):

​	​	​	​	​	​	​	​
​	​	Three Months Ended September 30,					​
​		2020			2019
Finance lease - operating cash flows	​	$	17	​	$	43	​
Finance lease - financing cash flows	​	$	2,143	​	$	2,111	​
Operating lease - operating cash flows (fixed payments)	​	$	13,824	​	$	12,185	​
New ROU assets - operating leases	​	$	—	​	$	1,301	​
Modified ROU assets - operating leases	​	$	111	​	$	18,807	​
New ROU assets - finance leases	​	$	1,464	​	$	1,886	​

​

​	​	​	​	​	​	​	​
​	​	Nine Months Ended September 30,					​
​		2020			2019
Finance lease - operating cash flows	​	$	53	​	$	83	​
Finance lease - financing cash flows	​	$	6,010	​	$	8,096	​
Operating lease - operating cash flows (fixed payments)	​	$	41,241	​	$	38,260	​
New ROU assets - operating leases	​	$	6,795	​	$	8,358	​
Modified ROU assets - operating leases	​	$	6,332	​	$	42,008	​
New ROU assets - finance leases	​	$	2,292	​	$	6,133	​

​

​

​	​	​	​	​	​	​	​
​	​	September 30, 2020		​	December 31, 2019		​
Weighted average remaining lease term - finance leases	​	​	2.62 years	​	​	2.91 years	​
Weighted average remaining lease term - operating leases	​	​	3.86 years	​	​	4.27 years	​
Weighted average discount rate - finance leases	​	​	1.57%	​	​	1.43%	​
Weighted average discount rate - operating leases	​	​	6.97%	​	​	7.22%	​

Assets and liabilities lessee [Table Text Block]

Operating and financing lease right-of-use assets and lease liabilities within the Consolidated Balance Sheet as of September 30, 2020 and December 31, 2019 are as follows (in thousands):

​

​	​	​	​	​	​	​	​	​
Description	Location in Balance Sheet	​	September 30, 2020		​	December 31, 2019
Assets	​	​	​	​	​	​	​	​
Operating lease assets	Operating lease assets	​	$	132,571	​	$	150,808	​
Finance lease assets	Property, plant and equipment, net	​		14,530	​		18,016	​
Total leased assets	​	​	$	147,101	​	$	168,824	​
​	​	​	​	​	​	​	​	​
Liabilities	​	​	​	​	​	​	​	​
Current	​	​	​	​	​	​	​	​
Operating	Current operating lease liabilities	​	$	44,181	​	$	45,218	​
Finance	Other current liabilities	​	​	6,757	​	​	7,470	​
Non-current	​	​	​	​	​	​	​	​
Operating	Non-current operating lease liabilities	​	​	106,921	​	​	127,395	​
Finance	Other long-term liabilities	​	​	6,040	​	​	8,896	​
Total lease liabilities	​	​	$	163,899	​	$	188,979	​

​

Schedule of future minimum operating lease payments

The future minimum operating lease and finance lease payments required under non-cancelable leases as of September 30, 2020 and December 31, 2019 are as follows (in thousands):

September 30, 2020

​	​	​	​	​	​	​	​	​	​	​
​		Operating			Sub-lease			Finance
​	​	Leases		​	Income		​	Leases
Year 1	​	$	51,934	​	$	(3,443)	​	$	6,808	​
Year 2	​		46,728	​		(3,455)	​		3,552	​
Year 3	​		36,717	​		(3,293)	​		1,849	​
Year 4	​		19,229	​		(2,852)	​		852	​
Year 5	​		10,247	​		(2,940)	​		13	​
Thereafter	​		9,362	​		(1,225)	​		—	​
Total minimum lease payments	​	$	174,217	​	$	(17,208)	​	$	13,074	​
Less imputed interest	​	​	(23,115)	​	​	​	​	​	(277)	​
Total lease liability	​	$	151,102	​	​	​	​	$	12,797	​

​

December 31, 2019

​	​	​	​	​	​	​	​	​	​	​
​		Operating			Sub-lease			Finance
​	​	Leases		​	Income		​	Leases
Year 1	​	$	54,903	​	$	(2,976)	​	$	7,594	​
Year 2	​		47,892	​		(621)	​		5,587	​
Year 3	​		43,590	​		(345)	​		2,139	​
Year 4	​		28,124	​		(201)	​		1,109	​
Year 5	​		14,494	​		—	​		331	​
Thereafter	​		14,734	​		—	​		—	​
Total minimum lease payments	​	$	203,737	​	$	(4,143)	​	$	16,760	​
Less imputed interest	​	​	(31,124)	​	​	​	​	​	(394)	​
Total lease liability	​	$	172,613	​	​	​	​	$	16,366	​

Schedule of future minimum finance lease payments

The future minimum operating lease and finance lease payments required under non-cancelable leases as of September 30, 2020 and December 31, 2019 are as follows (in thousands):

September 30, 2020

​	​	​	​	​	​	​	​	​	​	​
​		Operating			Sub-lease			Finance
​	​	Leases		​	Income		​	Leases
Year 1	​	$	51,934	​	$	(3,443)	​	$	6,808	​
Year 2	​		46,728	​		(3,455)	​		3,552	​
Year 3	​		36,717	​		(3,293)	​		1,849	​
Year 4	​		19,229	​		(2,852)	​		852	​
Year 5	​		10,247	​		(2,940)	​		13	​
Thereafter	​		9,362	​		(1,225)	​		—	​
Total minimum lease payments	​	$	174,217	​	$	(17,208)	​	$	13,074	​
Less imputed interest	​	​	(23,115)	​	​	​	​	​	(277)	​
Total lease liability	​	$	151,102	​	​	​	​	$	12,797	​

​

December 31, 2019

​	​	​	​	​	​	​	​	​	​	​
​		Operating			Sub-lease			Finance
​	​	Leases		​	Income		​	Leases
Year 1	​	$	54,903	​	$	(2,976)	​	$	7,594	​
Year 2	​		47,892	​		(621)	​		5,587	​
Year 3	​		43,590	​		(345)	​		2,139	​
Year 4	​		28,124	​		(201)	​		1,109	​
Year 5	​		14,494	​		—	​		331	​
Thereafter	​		14,734	​		—	​		—	​
Total minimum lease payments	​	$	203,737	​	$	(4,143)	​	$	16,760	​
Less imputed interest	​	​	(31,124)	​	​	​	​	​	(394)	​
Total lease liability	​	$	172,613	​	​	​	​	$	16,366	​

X

- Definition

Assets and Liabilities, Lessee [Table Text Block]

+ References

No definition available.

+ Details

Name:	ttec_AssetsAndLiabilitiesLesseeTableTextBlock
Namespace Prefix:	ttec_
Data Type:	nonnum:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- Definition

Schedule of leases.

+ References

No definition available.

+ Details

Name:	ttec_LesseeLeaseTableTextBlock
Namespace Prefix:	ttec_
Data Type:	nonnum:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- Definition

Tabular disclosure of undiscounted cash flows of finance lease liability. Includes, but is not limited to, reconciliation of undiscounted cash flows to finance lease liability recognized in statement of financial position.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 842
-SubTopic 20
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=121609121&loc=SL77918701-209980

+ Details

Name:	us-gaap_FinanceLeaseLiabilityMaturityTableTextBlock
Namespace Prefix:	us-gaap_
Data Type:	nonnum:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- References

No definition available.

+ Details

Name:	us-gaap_LeaseCostAbstract
Namespace Prefix:	us-gaap_
Data Type:	xbrli:stringItemType
Balance Type:	na
Period Type:	duration

X

- Definition

Tabular disclosure of lessee's lease cost. Includes, but is not limited to, interest expense for finance lease, amortization of right-of-use asset for finance lease, operating lease cost, short-term lease cost, variable lease cost and sublease income.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 842
-SubTopic 20
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=121609121&loc=SL77918686-209980

+ Details

Name:	us-gaap_LeaseCostTableTextBlock
Namespace Prefix:	us-gaap_
Data Type:	nonnum:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- Definition

Tabular disclosure of undiscounted cash flows of lessee's operating lease liability. Includes, but is not limited to, reconciliation of undiscounted cash flows to operating lease liability recognized in statement of financial position.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 842
-SubTopic 20
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=121609121&loc=SL77918701-209980

+ Details

Name:	us-gaap_LesseeOperatingLeaseLiabilityMaturityTableTextBlock
Namespace Prefix:	us-gaap_
Data Type:	nonnum:textBlockItemType
Balance Type:	na
Period Type:	duration