<SEC-DOCUMENT>0001104659-20-037827.txt : 20200324
<SEC-HEADER>0001104659-20-037827.hdr.sgml : 20200324
<ACCEPTANCE-DATETIME>20200324171251
ACCESSION NUMBER:		0001104659-20-037827
CONFORMED SUBMISSION TYPE:	8-K
PUBLIC DOCUMENT COUNT:		3
CONFORMED PERIOD OF REPORT:	20200324
ITEM INFORMATION:		Regulation FD Disclosure
ITEM INFORMATION:		Financial Statements and Exhibits
FILED AS OF DATE:		20200324
DATE AS OF CHANGE:		20200324

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			TTEC Holdings, Inc.
		CENTRAL INDEX KEY:			0001013880
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-HELP SUPPLY SERVICES [7363]
		IRS NUMBER:				841291044
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		8-K
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	001-11919
		FILM NUMBER:		20739196

	BUSINESS ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		303-397-8100

	MAIL ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112

	FORMER COMPANY:	
		FORMER CONFORMED NAME:	TELETECH HOLDINGS INC
		DATE OF NAME CHANGE:	19960509
</SEC-HEADER>
<DOCUMENT>
<TYPE>8-K
<SEQUENCE>1
<FILENAME>tm2013651d1_8k.htm
<DESCRIPTION>8-K
<TEXT>
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<!-- Field: Rule-Page --><DIV STYLE="margin-top: 12pt; margin-bottom: 3pt; width: 100%"><DIV STYLE="font-size: 1pt; border-top: Black 2pt solid; border-bottom: Black 1pt solid">&nbsp;</DIV></DIV><!-- Field: /Rule-Page -->

<P STYLE="margin: 0">&nbsp;</P>

<P STYLE="font: 18pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>UNITED STATES </B></P>

<P STYLE="font: 18pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>SECURITIES AND EXCHANGE COMMISSION</B></P>

<P STYLE="font: 14pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">WASHINGTON, D.C. 20549</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">&nbsp;</P>

<P STYLE="font: 18pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>FORM 8-K</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>CURRENT REPORT</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>Pursuant to Section 13 or 15(d) of the
</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>Securities Exchange Act of 1934</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">Date of Report (Date of earliest event reported):
March 24, 2020</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>&nbsp;</B></P>

<P STYLE="font: 18pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>TTEC Holdings, Inc.</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">(Exact name of registrant as specified in
its charter)</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">&nbsp;</P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="width: 100%; font: 10pt Times New Roman, Times, Serif; border-collapse: collapse">
<TR STYLE="vertical-align: top">
    <TD STYLE="width: 33%; text-align: center"><B>Delaware</B></TD>
    <TD STYLE="width: 34%; text-align: center"><B>001-11919</B></TD>
    <TD STYLE="width: 33%; text-align: center"><B>84-1291044</B></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="text-align: center">(State or other jurisdiction</TD>
    <TD STYLE="text-align: center">(Commission file</TD>
    <TD STYLE="text-align: center">(IRS Employer</TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="text-align: center">of incorporation)</TD>
    <TD STYLE="text-align: center">number)</TD>
    <TD STYLE="text-align: center">Identification Number)</TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>9197 S. Peoria Street, Englewood, CO
80112-5833</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">(Address of principal executive offices)
(Zip Code)</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">Registrant&rsquo;s telephone number, including
area code: 303-397-8100</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>&nbsp;</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><B>Not Applicable</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">(Former name or former address if changed
since last report)</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">&nbsp;</P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse">
<TR STYLE="vertical-align: top">
    <TD COLSPAN="2"><FONT STYLE="font-size: 10pt">Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="width: 5%; text-align: center"><FONT STYLE="font-family: Wingdings">&#168;</FONT></TD>
    <TD STYLE="width: 95%"><FONT STYLE="font-size: 10pt">Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="text-align: center"><FONT STYLE="font-family: Wingdings">&#168;</FONT></TD>
    <TD><FONT STYLE="font-size: 10pt">Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="text-align: center"><FONT STYLE="font-family: Wingdings">&#168;</FONT></TD>
    <TD><FONT STYLE="font-size: 10pt">Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="text-align: center"><FONT STYLE="font-family: Wingdings">&#168;</FONT></TD>
    <TD><FONT STYLE="font-size: 10pt">Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))</FONT></TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0 0pt 5.75pt">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">Securities registered pursuant to Section 12(b) of the Act:</P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="width: 100%; font: 10pt Times New Roman, Times, Serif; border-collapse: collapse">
<TR STYLE="vertical-align: top">
    <TD STYLE="width: 37%; border: Black 1pt solid; padding-right: 5.4pt; padding-bottom: 2.2pt; padding-left: 5.4pt; text-align: center"><FONT STYLE="font-size: 10pt">Title of each class</FONT></TD>
    <TD STYLE="width: 24%; border-top: Black 1pt solid; border-right: Black 1pt solid; border-bottom: Black 1pt solid; padding-right: 5.4pt; padding-bottom: 2.2pt; padding-left: 5.4pt; text-align: center"><FONT STYLE="font-size: 10pt">Trading Symbol(s)</FONT></TD>
    <TD STYLE="width: 39%; border-top: Black 1pt solid; border-right: Black 1pt solid; border-bottom: Black 1pt solid; padding-right: 5.4pt; padding-bottom: 2.2pt; padding-left: 5.4pt; text-align: center"><FONT STYLE="font-size: 10pt">Name of each exchange on which registered</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="border-right: Black 1pt solid; border-bottom: Black 1pt solid; border-left: Black 1pt solid; padding-right: 5.4pt; padding-bottom: 2.2pt; padding-left: 5.4pt; text-align: center"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">Common stock of TTEC Holdings, Inc., <BR>
$0.01 par value per share</FONT></TD>
    <TD STYLE="border-right: Black 1pt solid; border-bottom: Black 1pt solid; padding-right: 5.4pt; padding-bottom: 2.2pt; padding-left: 5.4pt; text-align: center"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">TTEC</FONT></TD>
    <TD STYLE="border-right: Black 1pt solid; border-bottom: Black 1pt solid; padding-right: 5.4pt; padding-bottom: 2.2pt; padding-left: 5.4pt; text-align: center"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">NASDAQ</FONT></TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0 0pt 5.75pt">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; text-align: left; margin-top: 0pt; margin-bottom: 0pt">Indicate by check mark whether the registrant is
an emerging growth company as defined in Rule&nbsp;405 of the Securities Act of 1933 (&sect;230.405 of this chapter) or Rule&nbsp;12b-2
of the Securities Exchange Act of 1934 (&sect;240.12b-2 of this chapter).</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; text-align: justify; margin-top: 0pt; margin-bottom: 0pt">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin-top: 0pt; margin-bottom: 0pt; text-align: right">Emerging growth company&nbsp;<FONT STYLE="font-family: Wingdings">&#168;</FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; text-align: justify; margin-top: 0pt; margin-bottom: 0pt">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; text-align: left; margin-top: 0pt; margin-bottom: 0pt">If an emerging growth company, indicate by check
mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting
standards provided pursuant to Section&nbsp;13(a)&nbsp;of the Exchange Act.&nbsp;<FONT STYLE="font-family: Wingdings">&#168;</FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; text-align: justify; margin-top: 0pt; margin-bottom: 0pt">&nbsp;&nbsp;</P>

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<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0 0pt 5.75pt"><B></B></P>


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<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>Item 7.01. Regulation FD Disclosure.</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">On March 4, 2020, TTEC Holdings, Inc. (&ldquo;TTEC&rdquo;) issued
a press release announcing its financial results for its fourth quarter and fiscal year ended December 31, 2019, and its outlook
for 2020, including revenue. Based on the rapidly evolving developments surrounding the coronavirus/COVID-19 outbreak around the
world and various government-led virus containment measures, including in some of the countries where TTEC does business, TTEC
has decided to withdraw its 2020 guidance at this time. <FONT STYLE="color: #1D1D1F">TTEC will provide more information about the
company&rsquo;s views on its business outlook during its first quarter earnings call.</FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; color: #1D1D1F">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; color: #1D1D1F">On March 24, 2020, TTEC issued a press release
relating to the company&rsquo;s 2020 guidance in light of coronavirus/COVID-19 outbreak. A copy of the press release is attached
hereto as Exhibit 99.1.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; color: #1D1D1F">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">The information furnished under this Item 7.01, including the
press release, shall not be deemed &ldquo;filed&rdquo; for purposes of Section 18 of the Securities Exchange Act of 1934, as amended
(the &ldquo;Exchange Act&rdquo;), nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933,
as amended, or the Exchange Act, except as expressly set forth by specific reference in such filing.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>&nbsp;</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>Item 9.01.&nbsp;&nbsp; Financial Statements and Exhibits</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>&nbsp;</B></P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse">
<TR>
    <TD STYLE="vertical-align: top; width: 22%; border-bottom: Black 1pt solid"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt"><B>Exhibit No.</B></FONT></TD>
    <TD STYLE="vertical-align: bottom; width: 1%">&nbsp;</TD>
    <TD STYLE="vertical-align: top; width: 77%; border-bottom: Black 1pt solid; text-align: center"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt"><B>Description</B></FONT></TD></TR>
<TR>
    <TD STYLE="vertical-align: top; border-bottom: Black 1pt solid"><A HREF="tm2013651d1_ex99-1.htm" STYLE="-sec-extract: exhibit"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">99.1</FONT></A></TD>
    <TD STYLE="vertical-align: bottom">&nbsp;</TD>
    <TD STYLE="vertical-align: top; border-bottom: Black 1pt solid"><A HREF="tm2013651d1_ex99-1.htm" STYLE="-sec-extract: exhibit"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">Press Release Updating TTEC&rsquo;s 2020 Outlook and COVID-19 Impacts</FONT></A></TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>&nbsp;</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>SIGNATURE</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">Pursuant to the requirements of the Securities and Exchange
Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"><B>&nbsp;&nbsp;</B></P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse">
<TR STYLE="vertical-align: top">
    <TD>&nbsp;</TD>
    <TD COLSPAN="2"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">TTEC Holdings,&nbsp;Inc.</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD>&nbsp;</TD>
    <TD COLSPAN="2"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">(Registrant)</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD STYLE="width: 50%">&nbsp;</TD>
    <TD STYLE="width: 5%">&nbsp;</TD>
    <TD STYLE="width: 45%">&nbsp;</TD></TR>
<TR STYLE="vertical-align: top">
    <TD><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">Date: March 24, 2020</FONT></TD>
    <TD><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">By:</FONT></TD>
    <TD STYLE="border-bottom: Black 1pt solid"><FONT STYLE="font-family: Times New Roman, Times, Serif; font-size: 10pt">/s/ Regina M. Paolillo</FONT></TD></TR>
<TR STYLE="vertical-align: top">
    <TD>&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">Regina M. Paolillo</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">Chief Financial Officer</P></TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0"></P>

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<TYPE>EX-99.1
<SEQUENCE>2
<FILENAME>tm2013651d1_ex99-1.htm
<DESCRIPTION>EXHIBIT 99.1
<TEXT>
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<P STYLE="margin: 0">&nbsp;</P>

<P STYLE="text-align: right; margin: 0">&nbsp;<B>Exhibit 99.1</B></P>

<P STYLE="margin: 0">&nbsp;</P>

<P STYLE="text-align: center; margin-top: 0; margin-bottom: 0"><IMG SRC="image_002.jpg" ALT="">&nbsp;&nbsp;</P>

<P STYLE="font: bold 18pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center">TTEC Provides Financial Outlook Update
due to Impact of COVID-19</P>

<P STYLE="color: red; font: bold 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><FONT STYLE="font-weight: normal">Withdraws
guidance for 2020 due to increased uncertainty related to impact of COVID-19</FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center"><FONT STYLE="font-weight: normal">Maintains
a strong liquidity position and healthy balance sheet </FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: bold 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><FONT STYLE="color: windowtext">DENVER,
March 24, 2020 &ndash;&nbsp;TTEC Holdings, Inc. (NASDAQ: TTEC)<FONT STYLE="font-weight: normal">, a </FONT></FONT><FONT STYLE="font-weight: normal">leading
digital <FONT STYLE="color: windowtext">global customer experience technology and services company focused on the design, implementation
and delivery of transformative solutions for many of the world&rsquo;s most iconic and disruptive brands, today announced the following
business update.</FONT></FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><FONT STYLE="font-weight: normal">&nbsp;</FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">TTEC&rsquo;s priority is the health and
safety of its employees, clients&rsquo; service, and support of communities where it operates during these rapidly changing and unprecedented
times. TTEC began preparing for the potential consequences of coronavirus/COVID-19 outbreak over two months ago. The company continues
to serve its clients&rsquo; evolving needs through proactively leveraging its global contact center technology infrastructure and
ensuring that its employees and clients have the access, tools, and technology they require to continue working safely and efficiently.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">The company&rsquo;s approach to @home work
and business continuity support has been built over many decades, and includes helping clients establish and execute contingency
plans across their operations with rapid deployment of scaled @home resources, on-demand remote capacity, and virtual technology
solutions that help reduce risk and provide frontline assistance during this crisis.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Recent government-imposed restrictions
around the world have significantly impacted businesses and their workforces. Certain TTEC operating centers have been affected
by local lockdowns and restrictions on facilities access. Others may be impacted as the coronavirus/COVID-19 spreads. Given the
overall uncertainty and fluidity of the current global pandemic response, coupled with how various government-imposed limitations
may translate into client service delivery constraints, TTEC is withdrawing the guidance provided on March 4, 2020. TTEC continues
to be highly engaged with new and existing clients leveraging its technology solutions and service capabilities to help its clients
and their customers in this time of need. The company will provide more detailed analysis in conjunction with its first quarter
2020 earnings report.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">TTEC continues to maintain a strong liquidity
position and healthy balance sheet.</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: left">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><FONT STYLE="color: windowtext"><B>About</B></FONT><B>
TTEC </B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">TTEC Holdings, Inc. (NASDAQ: TTEC) is
a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative
customer experience for many of the world&rsquo;s most iconic and disruptive brands. The Company delivers outcome-based customer
engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven
customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition,
care, fraud prevention and detection, and content moderation services. Founded in 1982, the Company's <FONT STYLE="color: windowtext">49,500
</FONT>employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships
with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the customer experience, visit
<U>www.ttec.com</U></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse">
<TR>
    <TD STYLE="border-right: Black 1pt solid; width: 25%; padding-right: 0.1in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Investor Relations Contact</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Paul Miller</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">+1.303.397.8641</P></TD>
    <TD STYLE="width: 25%; border-right: Black 1pt solid; padding-right: 0.1in; padding-left: 0.2in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Public Relations Contact</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Nick Cerise</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">+1.303.397.8331</P></TD>
    <TD STYLE="width: 25%; border-right: Black 1pt solid; padding-right: 0.1in; padding-left: 0.2in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Address</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">9197 South Peoria Street</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Englewood, CO 80112</P></TD>
    <TD STYLE="width: 25%; padding-right: 0.1in; padding-left: 0.2in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Contact</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">ttec.com</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">+1.800.835.3832</P></TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>



<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"></P>

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    <DIV STYLE="margin-top: 12pt; margin-bottom: 6pt; border-bottom: Black 1pt solid">&nbsp;</DIV>
    <DIV STYLE="page-break-before: always; margin-top: 6pt; margin-bottom: 12pt"><P STYLE="margin: 0pt">&nbsp;</P></DIV>
    <!-- Field: /Page -->

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><IMG SRC="image_002.jpg" ALT="">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>FORWARD-LOOKING STATEMENTS</B></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">This earnings release contains forward-looking
statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current
beliefs and expectations of TTEC&nbsp;Holding, Inc.&rsquo;s management and are subject to significant risks and uncertainties.
Specifically, we would like for you to focus on risks related to our strategy execution, our ability to innovate and introduce
technologies that are sufficiently disruptive to allow us to maintain and grow our market share, cybersecurity risk and risks
inherent to our equity structure. Actual results may differ from what is expressed in the forward-looking statements. Risk Factors
that could cause TTEC&rsquo;s results to differ materially from those described in the forward-looking statements can be found
in TTEC&rsquo;s Annual Report on Form 10-K for the year ended December 31, 2019, which has been filed with the U.S. Securities
and Exchange Commission <FONT STYLE="color: black">(the &quot;SEC&quot;) and is available on TTEC&rsquo;s website </FONT><U>www.ttec.com</U><FONT STYLE="color: black">,
and on the SEC's public website at </FONT><U>www.sec.gov</U><FONT STYLE="color: black">. TTEC Holdings, Inc. does not undertake
to update any forward-looking statements.</FONT></P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center; color: #FF520C">#</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center; color: #FF520C">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center; color: #FF520C">&nbsp;</P>

<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center; color: #FF520C"></P>

<TABLE CELLSPACING="0" CELLPADDING="0" STYLE="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse">
<TR>
    <TD STYLE="border-right: Black 1pt solid; width: 25%; padding-right: 0.1in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Investor Relations Contact</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Paul Miller</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">+1.303.397.8641</P></TD>
    <TD STYLE="width: 25%; border-right: Black 1pt solid; padding-right: 0.1in; padding-left: 0.2in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Public Relations Contact</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Nick Cerise</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">+1.303.397.8331</P></TD>
    <TD STYLE="width: 25%; border-right: Black 1pt solid; padding-right: 0.1in; padding-left: 0.2in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Address</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">9197 South Peoria Street</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">Englewood, CO 80112</P></TD>
    <TD STYLE="width: 25%; padding-right: 0.1in; padding-left: 0.2in">
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify"><B>Contact</B></P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">ttec.com</P>
        <P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">+1.800.835.3832</P></TD></TR>
</TABLE>
<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: justify">&nbsp;</P>



<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center; color: #FF520C"></P>

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    <DIV STYLE="margin-top: 12pt; margin-bottom: 6pt; border-bottom: Black 1pt solid">&nbsp;</DIV>
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<P STYLE="font: 10pt Times New Roman, Times, Serif; margin: 0pt 0; text-align: center; color: #FF520C">&nbsp;</P>

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M\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_BA_\ ,K7^NUL/
M]]_S'_Q-&P_WW_,?_$T?VQ/_ )]1^]A_8=/_ )_S_P# 5_F?Y$O_  SG^T9_
MT;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\ ^&3^*'_S*U_KM;#_ 'W_ #'_
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M )]1^]A_8=/_ )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_
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M]1^]A_8=/_G_ #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C
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M )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\
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M #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_B
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MY$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\ ^&3^*'_S*U_K
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M\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_BA_\ ,K7^NUL/
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M]1^]A_8=/_G_ #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C
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M )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\
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M #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_B
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M )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\
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M #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_B
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MY$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\ ^&3^*'_S*U_K
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M\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_BA_\ ,K7^NUL/
M]]_S'_Q-&P_WW_,?_$T?VQ/_ )]1^]A_8=/_ )_S_P# 5_F?Y$O_  SG^T9_
MT;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\ ^&3^*'_S*U_KM;#_ 'W_ #'_
M ,31L/\ ??\ ,?\ Q-']L3_Y]1^]A_8=/_G_ #_\!7^9_D2_\,Y_M&?]&[?'
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MH_X9S_:,_P"C=OC_ /\ AD_BA_\ ,K7^NUL/]]_S'_Q-&P_WW_,?_$T?VQ/_
M )]1^]A_8=/_ )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_
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M]1^]A_8=/_G_ #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C
M=OC_ /\ AD_BA_\ ,K7^NUL/]]_S'_Q-&P_WW_,?_$T?VQ/_ )]1^]A_8=/_
M )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\
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M #_\!7^9_D2_\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_B
MA_\ ,K7^NUL/]]_S'_Q-&P_WW_,?_$T?VQ/_ )]1^]A_8=/_ )_S_P# 5_F?
MY$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\ ^&3^*'_S*U_K
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M\,Y_M&?]&[?'_P#\,G\4/_F5H_X9S_:,_P"C=OC_ /\ AD_BA_\ ,K7^NUL/
M]]_S'_Q-&P_WW_,?_$T?VQ/_ )]1^]A_8=/_ )_S_P# 5_F?Y$O_  SG^T9_
MT;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\ ^&3^*'_S*U_KM;#_ 'W_ #'_
M ,31L/\ ??\ ,?\ Q-']L3_Y]1^]A_8=/_G_ #_\!7^9_D2_\,Y_M&?]&[?'
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MW_,?_$T?VQ/_ )]1^]A_8=/_ )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q
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M )_S_P# 5_F?Y$O_  SG^T9_T;M\?_\ PR?Q0_\ F5H_X9S_ &C/^C=OC_\
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end
</TEXT>
</DOCUMENT>
</SEC-DOCUMENT>
