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RESTRUCTURING AND INTEGRATION CHARGES AND IMPAIRMENT LOSSES (NARRATIVE) (Details) - USD ($) | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2021 | Dec. 31, 2020 | Jun. 30, 2020 | Jun. 30, 2021 | Dec. 31, 2020 | Jun. 30, 2020
Reduction in force | $ 800,000 |  | $ 117,000 | $ 800,000 |  | $ 560,000
Restructuring Reserve, Period Increase (Decrease) |  |  |  | 400,000 |  |
Facility exit charges | 925,000 |  | 676,000 | 1,327,000 |  | 771,000
Restructuring reserve decrease |  |  |  |  |  |
Restructuring Reserve, Period Increase (Decrease) |  |  |  | 600,000 |  |
Leasehold Improvements |  |  |  |  |  |
Restructuring impairment losses |  |  | 0 | 700,000 |  | 700,000
TTEC Digital |  |  |  |  |  |
Reduction in force | 858,000 |  | 114,000 | 858,000 |  | 321,000
Facility exit charges |  |  |  | 8,000 |  |
TTEC Engage |  |  |  |  |  |
Reduction in force | (58,000) |  | 3,000 | (58,000) |  | 239,000
Facility exit charges | 925,000 |  | 676,000 | $ 1,319,000 |  | $ 771,000
TTEC Engage | Leasehold Improvements |  |  |  |  |  |
Restructuring impairment losses | $ 200,000 |  |  |  |  |
Cost of Services |  |  |  |  |  |
Restructuring Reserve, Period Increase (Decrease) |  | $ 300,000 | $ 3,000,000.0 |  |  |
Cost of Services | Restructuring reserve decrease |  |  |  |  |  |
Restructuring Reserve, Period Increase (Decrease) |  |  |  |  | $ (1,600,000) |

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