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RESTRUCTURING AND INTEGRATION CHARGES AND IMPAIRMENT LOSSES (NARRATIVE) (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended | 9 Months Ended
--- | --- | --- | ---
Sep. 30, 2021 | Sep. 30, 2020 | Jun. 30, 2020 | Dec. 31, 2020 | Sep. 30, 2021 | Sep. 30, 2020
Reduction in force |  | $ 347 |  |  | $ 800 | $ 907
Restructuring Reserve, Period Increase (Decrease) |  |  |  |  | 500 |
Facility exit charges | $ 485 | 886 |  |  | 1,812 | 1,657
Restructuring reserve decrease |  |  |  |  |  |
Restructuring Reserve, Period Increase (Decrease) |  |  |  |  | 600 |
Leasehold Improvements |  |  |  |  |  |
Restructuring impairment losses |  | 900 |  |  | 400 | 1,600
TTEC Digital |  |  |  |  |  |
Reduction in force |  | 347 |  |  | 858 | 668
Facility exit charges | 2 | 90 |  |  | 10 | 90
TTEC Engage |  |  |  |  |  |
Reduction in force |  |  |  |  | (58) | 239
Facility exit charges | 483 | $ 796 |  |  | $ 1,802 | $ 1,567
TTEC Engage | Leasehold Improvements |  |  |  |  |  |
Restructuring impairment losses | $ (300) |  |  |  |  |
Cost of Services |  |  |  |  |  |
Restructuring Reserve, Period Increase (Decrease) |  |  | $ 3,000 | $ 300 |  |
Cost of Services | Restructuring reserve decrease |  |  |  |  |  |
Restructuring Reserve, Period Increase (Decrease) |  |  |  | $ (1,600) |  |

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- Definition Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Includes, but is not limited to, one-time termination benefits, termination of an operating lease or other contract, consolidating or closing facilities, and relocating employees, and termination benefits associated with an ongoing benefit arrangement. Excludes expenses associated with special or contractual termination benefits, a discontinued operation or an asset retirement obligation. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123570139&loc=d3e3602-108585 + Details
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