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v3.22.2.2

SEGMENT INFORMATION (SEGMENT FINANCIALS) (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended |
--- | --- | --- | ---
Sep. 30, 2022 | Sep. 30, 2021 | Sep. 30, 2022 | Sep. 30, 2021 | Dec. 31, 2021
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | $ 592,453 | $ 566,734 | $ 1,785,429 | $ 1,660,747 |
Depreciation and amortization | 27,117 | 25,280 | 80,061 | 70,655 |
Income (Loss) from Operations | 35,604 | 26,025 | 119,798 | 165,279 |
Capital Expenditures | 28,774 | 17,185 | 64,564 | 40,778 |
Total Assets | 2,155,037 |  | 2,155,037 |  | $ 1,996,804
Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 592,488 | 566,741 | 1,785,464 | 1,660,798 |
Intersegment Eliminations |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | (35) | (7) | (35) | (51) |
TTEC Digital |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 117,938 | 124,086 | 348,112 | 295,668 |
Depreciation and amortization | 7,645 | 8,936 | 24,891 | 21,312 |
Income (Loss) from Operations | 8,070 | 8,670 | 25,296 | 22,438 |
Capital Expenditures | 3,408 | 1,599 | 6,880 | 5,029 |
Total Assets | 827,948 |  | 827,948 |  | 828,255
TTEC Digital | Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 117,973 | 124,086 | 348,147 | 295,712 |
TTEC Digital | Intersegment Eliminations |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | (35) |  | (35) | (44) |
TTEC Engage |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 474,515 | 442,648 | 1,437,317 | 1,365,079 |
Depreciation and amortization | 19,472 | 16,344 | 55,170 | 49,343 |
Income (Loss) from Operations | 27,534 | 17,355 | 94,502 | 142,841 |
Capital Expenditures | 25,366 | 15,586 | 57,684 | 35,749 |
Total Assets | 1,327,089 |  | 1,327,089 |  | $ 1,168,549
TTEC Engage | Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | $ 474,515 | 442,655 | $ 1,437,317 | 1,365,086 |
TTEC Engage | Intersegment Eliminations |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue |  | $ (7) |  | $ (7) |

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