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v3.22.2.2

FAIR VALUE (NARRATIVE) (Details) $ in Thousands | 3 Months Ended | 9 Months Ended |  |
--- | --- | --- | --- | ---
Sep. 30, 2022 USD ($) | Dec. 31, 2021 USD ($) | Jun. 30, 2021 USD ($) | Mar. 31, 2021 USD ($) | Dec. 31, 2020 USD ($) | Sep. 30, 2022 USD ($) | Apr. 01, 2022 USD ($) | Mar. 31, 2022 USD ($)
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Line of credit | $ 955,000 | $ 791,000 |  |  |  | $ 955,000 |  |
Average interest rate on annual borrowings | 3.50% |  |  |  |  |  |  |
Business Combination Contingent Consideration Liability | $ 6,439 | 9,600 |  |  |  | 6,439 |  |
Contingent Consideration Receivable Imputed Interest Benefit and Other Adjustments |  |  |  |  |  | (4,447) |  |
Increase (decrease) in contingent consideration payable | 2,400 |  |  |  |  |  |  |
VoiceFoundry US |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business Combination Contingent Consideration Liability | $ 0 | 7,414 |  |  |  | $ 0 |  |
VoiceFoundry US | Discount Rate |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business combination contingent consideration measurement input | 23.1 |  |  |  |  | 23.1 |  |
VoiceFoundry ASEAN |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business Combination Contingent Consideration Liability | $ 0 | 2,186 |  |  |  | $ 0 |  |
VoiceFoundry ASEAN | Discount Rate |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business combination contingent consideration measurement input | 18.4 |  |  |  |  | 18.4 |  |
VoiceFoundry Acquisitions |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business Combination Contingent Consideration Liability |  |  |  |  |  |  |  | $ 9,600
Increase (decrease) in contingent consideration payable |  | $ 100 | $ 200 | $ 900 | $ 4,300 |  |  |
Faneuil |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business Combination Contingent Consideration Liability | $ 6,439 |  |  |  |  | $ 6,439 | $ 8,800 |
Increase (decrease) in contingent consideration payable | $ 2,400 |  |  |  |  |  |  |
Faneuil | Discount Rate |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Business combination contingent consideration measurement input | 19.3 |  |  |  |  | 19.3 |  |
Faneuil receivable [Member] |  |  |  |  |  |  |  |
Business acquisitions, Contingent Consideration [Line Items] |  |  |  |  |  |  |  |
Contingent Consideration Receivable Imputed Interest Benefit and Other Adjustments | $ (4,400) |  |  |  |  | $ (4,447) |  |

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