XML 67 R56.htm IDEA: XBRL DOCUMENT
v3.23.2

INCOME TAXES (NARRATIVE) (Details) - USD ($) $ / shares in Units, $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2023 | Mar. 31, 2023 | Sep. 30, 2022 | Jun. 30, 2022 | Mar. 31, 2022 | Jun. 30, 2023 | Jun. 30, 2022
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Net Change in Valuation Allowance | $ 3.1 |  | $ 2.5 | $ 0.6 | $ (1.3) |  |
Valuation allowance on deferred tax assets | 31.0 |  |  |  |  | $ 31.0 |
Deferred tax assets, net | 39.7 |  |  |  |  | 39.7 |
Deferred tax assets, net of valuation allowance and deferred tax liabilities | 36.3 |  |  |  |  | 36.3 |
Deferred Tax Liabilities, Net | $ 3.5 |  |  |  |  | $ 3.5 |
Effective income tax rate | 61.90% |  |  | 20.20% |  | 36.20% | 18.70%
Income Tax Holidays Description |  |  |  |  |  | The Company has been granted “Tax Holidays” as an incentive to attract foreign investment by the governments of the Philippines and Costa Rica. Generally, a Tax Holiday is an agreement between the Company and a foreign government under which the Company receives certain tax benefits in that country, such as exemption from taxation on profits derived from export-related activities. In the Philippines, the Company has been granted multiple agreements under local laws which result in an overall reduced tax rate. These incentives have varying benefit year over year and expire at various times beginning in 2030. |
Aggregate effect on income tax expense for income tax holiday jurisdictions | $ 0.4 |  |  | $ 0.0 |  | $ 1.1 | $ 1.0
Diluted net income per share effect for income tax holiday jurisdictions | $ 0.01 |  |  | $ 0.00 |  | $ 0.02 | $ 0.02
Future period unrecoverable assets [Member] |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Net Change in Valuation Allowance |  | $ 1.3 |  |  |  |  |
United States [Member] |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Income Tax Years under Audit |  |  |  |  |  | 2017 and 2018 |
Income Tax Examination, Description |  |  |  |  |  | The Company’s U.S. income tax returns filed for the tax years ending December 31, 2017 to present, remain open tax years |
Philippines [Member] |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Income Tax Years under Audit |  |  |  |  |  | 2020 |
India [Member] |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Income Tax Years under Audit |  |  |  |  |  | 2017 through 2021 |
California |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Income Tax Years under Audit |  |  |  |  |  | 2017 and 2018 |
ILLINOIS |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Income Tax Years under Audit |  |  |  |  |  | 2020 |
Canada [Member] |  |  |  |  |  |  |
Income Tax Narrative [Line Items] |  |  |  |  |  |  |
Income Tax Years under Audit |  |  |  |  |  | 2021 |

X
- Definition Tax year(s) being audited by the corresponding tax regulation agency. Can be shown in multiple years. + References No definition available. + Details
Name: | ttec_IncomeTaxExaminationYearsUnderAudit
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition The net aggregate income tax holiday amount. + References No definition available. + Details
Name: | ttec_IncomeTaxHolidayAggregateDollarAmountNet
Namespace Prefix: | ttec_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | duration

X
- Definition The amount of holiday income tax (expense) benefit per share. + References No definition available. + Details
Name: | ttec_IncomeTaxHolidayIncomeTaxExpenseBenefitsPerShare
Namespace Prefix: | ttec_
Data Type: | dtr-types:perShareItemType
Balance Type: | na
Period Type: | duration

X
- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
Name: | ttec_IncomeTaxNarrativeLineItems
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Amount, after allocation of valuation allowances and deferred tax liability, of deferred tax asset attributable to deductible differences and carryforwards, without jurisdictional netting. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 740 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-2 + Details
Name: | us-gaap_DeferredTaxAssetsLiabilitiesNet
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- Definition Amount after allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences and carryforwards. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 740 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-2 + Details
Name: | us-gaap_DeferredTaxAssetsNet
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- Definition Amount of deferred tax assets for which it is more likely than not that a tax benefit will not be realized. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 740 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-2 + Details
Name: | us-gaap_DeferredTaxAssetsValuationAllowance
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | instant

X
- Definition Amount, after deferred tax asset, of deferred tax liability attributable to taxable differences without jurisdictional netting. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 740 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-2 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 740 -SubTopic 10 -Section 45 -Paragraph 6 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482525/740-10-45-6 + Details
Name: | us-gaap_DeferredTaxLiabilities
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | instant

X
- Definition Percentage of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 740 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-12 + Details
Name: | us-gaap_EffectiveIncomeTaxRateContinuingOperations
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:percentItemType
Balance Type: | na
Period Type: | duration

X
- Definition A brief description of status of the tax examination, significant findings to date, and the entity's position with respect to the findings. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 740 -SubTopic 10 -Section 50 -Paragraph 15 -Subparagraph (d)(2) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-15 + Details
Name: | us-gaap_IncomeTaxExaminationDescription
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition A description of the factual circumstances giving rise to an income tax exemption or special reduction received from a taxing jurisdiction. + References No definition available. + Details
Name: | us-gaap_IncomeTaxHolidayDescription
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Amount of increase (decrease) in the valuation allowance for a specified deferred tax asset. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 740 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482685/740-10-50-2 + Details
Name: | us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | duration

X
- Details
Name: | us-gaap_ReasonablyPossibleSignificantChangeInUnrecognizedTaxBenefitsByItemAxis=ttec_FuturePeriodUnrecoverableAssetsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IncomeTaxAuthorityAxis=country_US
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IncomeTaxAuthorityAxis=country_PH
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IncomeTaxAuthorityAxis=us-gaap_MinistryOfFinanceIndiaMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IncomeTaxAuthorityAxis=us-gaap_CaliforniaFranchiseTaxBoardMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IncomeTaxAuthorityAxis=stpr_IL
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_IncomeTaxAuthorityAxis=country_CA
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |