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SEGMENT INFORMATION (SEGMENT FINANCIALS) (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended |
--- | --- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023 | Dec. 31, 2023
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | $ 534,085 | $ 600,394 | $ 1,110,723 | $ 1,233,680 |
Depreciation and amortization | 25,071 | 24,946 | 50,216 | 50,773 |
Income (Loss) from Operations | (224,413) | 31,298 | (201,702) | 75,709 |
Capital expenditures | 14,209 | 19,285 | 27,682 | 32,954 |
Total Assets | 1,792,621 |  | 1,792,621 |  | $ 2,185,598
Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 534,085 | 600,394 | 1,110,723 | 1,233,680 |
TTEC Digital |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 116,368 | 117,585 | 228,399 | 234,512 |
Depreciation and amortization | 7,014 | 6,722 | 14,064 | 13,583 |
Income (Loss) from Operations | 6,008 | 7,154 | 9,296 | 7,939 |
Capital expenditures | 2,290 | 2,352 | 4,077 | 4,626 |
Total Assets | 798,832 |  | 798,832 |  | 815,488
TTEC Digital | Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 116,368 | 117,585 | 228,399 | 234,512 |
TTEC Engage |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | 417,717 | 482,809 | 882,324 | 999,168 |
Depreciation and amortization | 18,057 | 18,224 | 36,152 | 37,190 |
Income (Loss) from Operations | (230,421) | 24,144 | (210,998) | 67,770 |
Capital expenditures | 11,919 | 16,933 | 23,605 | 28,328 |
Total Assets | 993,789 |  | 993,789 |  | $ 1,370,110
TTEC Engage | Operating Segments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Net Revenue | $ 417,717 | $ 482,809 | $ 882,324 | $ 999,168 |

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