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SEGMENT INFORMATION (SEGMENT FINANCIALS) (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Segment Reporting Information [Line Items] |  |  |
Net Revenue | $ 2,207,587 | $ 2,462,817 | $ 2,443,707
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization | 1,735,865 | 1,932,877 | 1,856,518
Selling, General and Administrative Expense | 293,042 | 290,873 | 287,433
Depreciation, Depletion and Amortization, Nonproduction | 97,955 | 101,272 | 111,791
Segment Reporting, Other Segment Item, Amount | 254,245 | 19,774 | 19,422
Operating Income (Loss) | (173,520) | 118,021 | 168,543
Investment Income, Interest | 2,732 | 5,150 | 1,811
Interest expense | (84,315) | (78,321) | (36,067)
Other income (expense), net | (18,586) | 4,126 | (10,161)
Income before income taxes | (236,517) | 40,724 | 144,448
Capital expenditures | 45,173 | 67,839 | 84,012
Total Assets | 1,753,380 | 2,185,598 | 2,153,962
TTEC Digital |  |  |
Segment Reporting Information [Line Items] |  |  |
Net Revenue | 459,018 | 486,882 | 463,670
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization | 312,118 | 333,970 | 304,455
Selling, General and Administrative Expense | 91,324 | 89,239 | 90,940
Depreciation, Depletion and Amortization, Nonproduction | 27,880 | 27,232 | 32,321
Segment Reporting, Other Segment Item, Amount | 4,005 | 6,595 | 1,059
Operating Income (Loss) | 23,691 | 29,846 | 34,895
Capital expenditures | 8,245 | 8,232 | 9,155
Total Assets | 776,099 | 815,488 | 811,258
TTEC Engage |  |  |
Segment Reporting Information [Line Items] |  |  |
Net Revenue | 1,748,569 | 1,975,935 | 1,980,037
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization | 1,423,747 | 1,598,907 | 1,552,063
Selling, General and Administrative Expense | 201,718 | 201,634 | 196,493
Depreciation, Depletion and Amortization, Nonproduction | 70,075 | 74,040 | 79,470
Segment Reporting, Other Segment Item, Amount | 250,240 | 13,179 | 18,363
Operating Income (Loss) | (197,211) | 88,175 | 133,648
Capital expenditures | 36,928 | 59,607 | 74,857
Total Assets | $ 977,281 | $ 1,370,110 | $ 1,342,704

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