XML 52 R34.htm IDEA: XBRL DOCUMENT
v3.25.0.1

ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS (Tables) | 12 Months Ended
--- | ---
Dec. 31, 2024
ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract] |
Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block] | Accounts receivable, net in the accompanying Consolidated Balance Sheets consists of the following (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | December 31, |
​ |  | 2024 |  | 2023 |
Accounts receivable | ​ | $ | 457,817 | ​ | $ | 397,116 | ​
Less: Allowance for credit losses | ​ |  | (5,244) | ​ |  | (2,248) | ​
Accounts receivable, net | ​ | $ | 452,573 | ​ | $ | 394,868 | ​
Schedule of Change in Allowance for Doubtful Accounts | Activity in the Company’s Allowance for credit losses consists of the following (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | December 31, |
​ |  | 2024 |  | 2023 |  | 2022 |
Balance, beginning of year | ​ | $ | 2,248 | ​ | $ | 3,524 | ​ | $ | 5,409 | ​
Provision for credit losses | ​ |  | 3,596 | ​ |  | 2,009 | ​ |  | 9,391 | ​
Uncollectible receivables written-off | ​ |  | (908) | ​ |  | (3,641) | ​ |  | (11,278) | ​
Effect of foreign currency and other | ​ | ​ | 308 | ​ | ​ | 356 | ​ | ​ | 2 | ​
Balance, end of year | ​ | $ | 5,244 | ​ | $ | 2,248 | ​ | $ | 3,524 | ​
Schedule of Revenue by Major Customers by Reporting Segments [Table Text Block] | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31, |
​ |  | 2024 | ​ | 2023 | ​ | 2022 |
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Automotive client | ​ | 11 | % | ​ | 10 | % | ​ | 10 | % | ​
Schedule of Accounts Receivable Outstanding from Significant Clients | Accounts receivable from this client was as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31, |
​ |  | 2024 |  | 2023 |  | 2022 |
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Automotive client | ​ | $ | 32,773 | ​ | $ | 35,514 | ​ | $ | 38,539 | ​
Schedule Of Receivables Net Current [Table Text Block] | The balances related to the Factoring agreement are as follows (in thousands):
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | December 31, |
​ |  | 2024 |  | 2023 |
Total accounts receivable factored | ​ | $ | — | ​ | $ | 99,994 | ​
​ | ​ |  | ​ | ​ |  | ​ | ​
Total amounts collected from clients not yet remitted to Bank | ​ | $ | — | ​ | $ | 1,158 | ​

X
- References No definition available. + Details
Name: | ttec_AccountsReceivableAndSignificantClientsAbstract
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of the accounts receivable balances by significant customer. + References No definition available. + Details
Name: | ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock
Namespace Prefix: | ttec_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of the total amount due to the entity within one year of the balance sheet date (or one operating cycle, if longer) from outside sources, including trade accounts receivable, notes and loans receivable, as well as any other types of receivables, net of allowances established for the purpose of reducing such receivables to an amount that approximates their net realizable value. + References No definition available. + Details
Name: | ttec_ScheduleOfReceivablesNetCurrentTableTextBlock
Namespace Prefix: | ttec_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of allowance for credit loss on financing receivable. + References Reference 1: http://fasb.org/us-gaap/role/ref/otherTransitionRef -Topic 310 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 11B -Publisher FASB -URI https://asc.fasb.org/1943274/2147481962/310-10-50-11B Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 326 -SubTopic 20 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479319/326-20-50-13 + Details
Name: | us-gaap_AllowanceForCreditLossesOnFinancingReceivablesTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of the various types of trade accounts and notes receivable and for each the gross carrying value, allowance, and net carrying value as of the balance sheet date. Presentation is categorized by current, noncurrent and unclassified receivables. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(4)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(3)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 + Details
Name: | us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of the extent of the entity's reliance on its major customers, if revenues from transactions with a single external customer amount to 10 percent or more of entity revenues, including the disclosure of that fact, the total amount of revenues from each such customer, and the identity of the reportable segment or segments reporting the revenues. The entity need not disclose the identity of a major customer or the amount of revenues that each segment reports from that customer. For these purposes, a group of companies known to the entity to be under common control is considered a single customer, and the federal government, a state government, a local government such as a county or municipality, or a foreign government is each considered a single customer. + References No definition available. + Details
Name: | us-gaap_ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration