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DERIVATIVES (Tables) | 12 Months Ended
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Dec. 31, 2024
DERIVATIVES [ABSTRACT] |
Schedule of Cash Flow Hedges Included in Accumulated Other Comprehensive Income (Loss) [Table Text Block] | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | Year Ended December 31, |
​ | ​ | ​ | 2024 |  | 2023 |  | 2022 |
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Aggregate unrealized net gain/(loss) at beginning of period | ​ | ​ | $ | 6,315 | ​ | $ | 89 | ​ | $ | (40) | ​
Add: Net gain/(loss) from change in fair value of cash flow hedges | ​ | ​ |  | (9,988) | ​ |  | 9,160 | ​ |  | (2,023) | ​
Less: Net (gain)/loss reclassified to earnings from effective hedges | ​ | ​ |  | (1,910) | ​ |  | (2,934) | ​ |  | 2,152 | ​
Aggregate unrealized net gain/(loss) at end of period | ​ | ​ | $ | (5,583) | ​ | $ | 6,315 | ​ | $ | 89 | ​
Schedule of Notional Amounts of Outstanding Derivative Positions [Table Text Block] | The Company’s foreign exchange cash flow hedging instruments as of December 31, 2024 and 2023 are summarized as follows (in thousands). All hedging instruments are forward contracts. ​ ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Local |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |
​ | ​ | Currency | ​ | U.S. Dollar | ​ | ​ | % Maturing | ​ | ​ | Contracts |
​ | ​ | Notional | ​ | Notional | ​ | ​ | in the next | ​ | ​ | Maturing |
As of December 31, 2024 | ​ | Amount | ​ | Amount | ​ | ​ | 12 months | ​ | ​ | Through |
Philippine Peso |  | 6,034,000 | ​ | $ | 105,098 | (1) | ​ | 67.8 | % | ​ | March 2027 | ​
Mexican Peso |  | 548,000 | ​ |  | 26,682 | ​ | ​ | 64.6 | % | ​ | December 2026 | ​
​ | ​ | ​ | ​ | $ | 131,780 | ​ | ​ | ​ | ​ | ​ | ​ | ​
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Local |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ | ​
​ | ​ | Currency | ​ | U.S. Dollar | ​ | ​ | ​ | ​ | ​ |  | ​
​ | ​ | Notional | ​ | Notional |  | ​ |  |  | ​ | ​ | ​
As of December 31, 2023 | ​ | Amount | ​ | Amount |  | ​ | ​ | ​ | ​ | ​ | ​
Canadian Dollar |  | 2,250 | ​ | $ | 1,670 | ​ | ​ | ​ | ​ | ​ | ​ | ​
Philippine Peso |  | 9,324,000 | ​ |  | 165,842 | (1) | ​ | ​ | ​ | ​ | ​ | ​
Mexican Peso |  | 938,000 | ​ |  | 44,155 | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | $ | 211,667 | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
(1) | Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on December 31, 2024 and December 31, 2023.
Schedule of Derivatives Instruments Statements of Financial Performance and Financial Position, Location [Table Text Block] | The Company’s derivatives as of December 31, 2024 and 2023 were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | December 31, 2024 |
​ | ​ | Designated | Not Designated |
​ | ​ | as Hedging | as Hedging | ​
Designation: | ​ | Instruments | Instruments |
​ |  | Foreign |  | Foreign |
Derivative contract type: | ​ | Exchange | ​ | Exchange |
Derivative classification: | ​ | Cash Flow | ​ | Fair Value | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Fair value and location of derivative in the Consolidated Balance Sheet: | ​ | ​ | ​ | ​ | ​ | ​ | ​
Prepaids and other current assets | ​ | $ | 783 | ​ | $ | 6 | ​
Other long-term assets | ​ |  | — | ​ |  | — | ​
Other current liabilities | ​ |  | (2,679) | ​ |  | (183) | ​
Other long-term liabilities | ​ |  | (1,471) | ​ |  | — | ​
Total fair value of derivatives, net | ​ | $ | (3,367) | ​ | $ | (177) | ​
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | December 31, 2023 |
​ | ​ | Designated | Not Designated |
​ | ​ | as Hedging | as Hedging | ​
Designation: | ​ | Instruments | Instruments |
​ |  | Foreign |  | Foreign |
Derivative contract type: | ​ | Exchange | ​ | Exchange |
Derivative classification: | ​ | Cash Flow | ​ | Fair Value | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Fair value and location of derivative in the Consolidated Balance Sheet: | ​ | ​ | ​ | ​ | ​ | ​ | ​
Prepaids and other current assets | ​ | $ | 7,527 | ​ | $ | 327 | ​
Other long-term assets | ​ |  | 2,415 | ​ |  | — | ​
Other current liabilities | ​ |  | (1,214) | ​ |  | (120) | ​
Other long-term liabilities | ​ |  | (197) | ​ |  | — | ​
Total fair value of derivatives, net | ​ | $ | 8,531 | ​ | $ | 207 | ​
Schedule of cash flow hedge impact on Statement of Comprehensive Income | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31, | ​
​ | ​ | 2024 | ​ | 2023 | ​ | 2022 | ​
​ | ​ | Designated as Hedging | ​
Designation: | ​ | Instruments | ​
Derivative contract type: | ​ | Foreign Exchange | ​
Derivative classification: |  | Cash Flow | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Amount of gain or (loss) recognized in Other comprehensive income (loss) - effective portion, net of tax | ​ | $ | 1,910 | ​ | $ | 2,934 | ​ | $ | (2,152) | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Amount and location of net gain or (loss) reclassified from Accumulated OCI to income - effective portion: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Revenue | ​ | $ | 2,582 | ​ | $ | 3,964 | ​ | $ | (2,906) | ​
Schedule of fair value derivative impact on Statement of Comprehensive Income | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31, | ​
​ | ​ | 2024 | ​ | 2023 | ​ | 2022 | ​
Designation: |  | Not Designated as Hedging Instruments | ​
Derivative contract type: |  | Foreign Exchange | ​
Derivative classification: |  | Fair Value | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Amount and location of net gain or (loss) recognized in the Consolidated Statement of Comprehensive Income (Loss): | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Other income (expense), net |  | $ | (1,255) |  | $ | 1,882 |  | $ | 827 | ​
​

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