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DERIVATIVES (Tables)
6 Months Ended
Jun. 30, 2025
DERIVATIVES [ABSTRACT]  
Schedule of Derivatives Instruments Statements of Financial Performance and Financial Position, Location [Table Text Block]

The fair value and location of derivatives in the Consolidated Balance Sheets as of June 30, 2025 and December 31, 2024 were as follows (in thousands):

June 30, 2025

 

Designated

Not Designated

 

as Hedging

as Hedging

Designation:

Instruments

Instruments

 

    

Foreign

    

Foreign

 

Derivative contract type:

Exchange

Exchange

 

Derivative classification:

Cash Flow

Fair Value

Prepaids and other current assets

$

1,620

$

165

Other long-term assets

 

371

 

Other current liabilities

 

(116)

 

(4)

Other long-term liabilities

 

(22)

 

Total fair value of derivatives, net

$

1,853

$

161

December 31, 2024

 

Designated

Not Designated

 

as Hedging

as Hedging

Designation:

Instruments

Instruments

 

    

Foreign

    

Foreign

 

Derivative contract type:

Exchange

Exchange

 

Derivative classification:

Cash Flow

Fair Value

Prepaids and other current assets

$

783

$

6

Other long-term assets

 

 

Other current liabilities

 

(2,679)

 

(183)

Other long-term liabilities

 

(1,471)

 

Total fair value of derivatives, net

$

(3,367)

$

(177)

Schedule of Notional Amounts of Outstanding Derivative Positions [Table Text Block]

The Company’s foreign exchange cash flow hedging instruments as of June 30, 2025 and December 31, 2024 are summarized as follows (amounts in thousands). All hedging instruments are forward contracts.

    

Local

    

    

    

 

Currency

U.S. Dollar

% Maturing

Contracts

 

Notional

Notional

in the next

Maturing

 

As of June 30, 2025

Amount

Amount

12 months

Through

 

Philippine Peso

 

3,949,000

 

69,153

(1)

80.0

%  

March 2027

Mexican Peso

 

359,000

 

17,427

77.4

%  

December 2026

$

86,580

    

Local

    

    

    

Currency

U.S. Dollar

% Maturing

Contracts

Notional

Notional

 

in the next

Maturing

As of December 31, 2024

Amount

Amount

 

12 months

Through

Philippine Peso

 

6,034,000

$

105,098

(1)

67.8

%  

March 2027

Mexican Peso

 

548,000

 

26,682

64.6

%  

December 2026

$

131,780

(1)Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on June 30, 2025 and December 31, 2024.

The Company’s volume of foreign exchange fair value derivative contracts as of June 30, 2025 and December 31, 2024 are summarized as follows (in thousands):

    

Local

    

    

    

 

Currency

U.S. Dollar

 

Notional

Notional

 

As of June 30, 2025 (2)

Amount

Amount

 

Australian Dollar

 

4,350

$

2,851

Canadian Dollar

 

7,000

5,114

Euro

7,000

8,159

British Pound

7,250

9,904

Mexican Peso

 

70,000

3,722

New Zealand Dollar

2,700

1,633

Polish Zloty

 

12,500

 

3,421

$

34,804

(2) All fair value hedges are short-term and matured in July 2025.

    

Local

    

    

Currency

U.S. Dollar

Notional

Notional

 

As of December 31, 2024 (3)

Amount

Amount

 

Australian Dollar

 

3,850

$

2,393

Canadian Dollar

5,850

4,137

Euro

11,000

11,456

British Pound

 

5,600

7,066

Mexican Peso

 

130,000

 

6,307

New Zealand Dollar

 

3,400

1,914

$

33,273

Schedule of cash flow hedge impact on Statement of Comprehensive Income

The amounts and location of gains and losses on Cash Flow Hedges within the Consolidated Statements of Comprehensive Income (Loss) for the three and six months ended June 30, 2025 and 2024 were as follows (in thousands):

Three Months Ended 

Six Months Ended 

June 30,

June 30,

2025

    

2024

    

2025

    

2024

Foreign Exchange Cash Flow Hedges, effective:

Amount of gain (loss) recognized in Other comprehensive income (loss) (1)

$

3,240

$

(6,280)

$

5,580

$

(5,315)

Amount and location of gain (loss) reclassified from Accumulated OCI to:

Revenue

$

659

$

364

$

485

$

1,988

Provision for income taxes

(171)

(95)

(126)

(518)

Net income (loss)

$

488

$

269

$

359

$

1,470

(1) As a result of the valuation allowance recorded in Q2 2024 against the Company’s U.S. Deferred Tax Assets, there is no tax impact recognized in Other comprehensive income (loss) for unrealized foreign exchange cash flow hedge gains or losses in 2025.

Schedule of fair value derivative impact on Statement of Comprehensive Income

The amounts and location of before tax gains and losses on Fair Value Hedges within the Consolidated Statements of Comprehensive Income (Loss) for the three and six months ended June 30, 2025 and 2024, respectively, were as follows (in thousands):

Three Months Ended June 30,

 

2025

2024

 

Designation:

    

Not Designated as Hedging Instruments

Derivative contract type:

 

Foreign Exchange

Derivative classification:

 

Fair Value

Amount and location of net gain or (loss) recognized in the Consolidated Statement of Comprehensive Income (Loss):

Other income (expense), net

 

$

233

 

$

(756)

Six Months Ended June 30,

2025

2024

Designation:

 

Not Designated as Hedging Instruments

Derivative contract type:

 

Foreign Exchange

Derivative classification:

 

Fair Value

Amount and location of net gain or (loss) recognized in the Consolidated Statement of Comprehensive Income (Loss):

Other income (expense), net

 

$

281

 

$

(530)