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v3.25.3

COMMITMENTS AND CONTINGENCIES (NARRATIVE) (Details) - USD ($) $ in Thousands |  |  | 3 Months Ended | 9 Months Ended |
--- | --- | --- | --- | --- | ---
Nov. 05, 2025 | Sep. 30, 2025 | Sep. 30, 2025 | Sep. 30, 2024 | Sep. 30, 2025 | Sep. 30, 2024 | Dec. 31, 2024
Debt Instrument [Line Items] |  |  |  |  |  |  |
Letters of Credit Outstanding, Amount |  | $ 5,200 | $ 5,200 |  | $ 5,200 |  |
Credit facility interest rate |  |  |  |  | 6.60% |  |
Line of Credit Facility, Covenant Compliance |  | As of September 30, 2025, the Company was in compliance with all covenants and conditions under its Credit Agreement |  |  |  |  |
Long-Term Line of Credit, Noncurrent |  | $ 882,500 | 882,500 |  | $ 882,500 |  | $ 975,000
Line of Credit Facility, Average Outstanding Amount |  | 993,900 |  |  |  | $ 1,047,300 |
Line of Credit Facility, Remaining Borrowing Capacity |  | 190,000 | 190,000 |  | 190,000 |  |
Letters Of Credit Issued Outside Line Of Credit Facility |  | 300 | 300 |  | $ 300 |  |
Eighth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Initiation Date |  |  |  |  | Feb. 26, 2024 |  |
Line of Credit Facility, Commitment Fee Description |  |  |  |  | the quarter ending March 31, 2024 through the quarter ending March 31, 2025, from the current 3.5 to 1 to between 4.0 to 1 and 4.5 to 1, as may be applicable in different quarters; and to reduce the total lenders’ commitment from $1.5 billion to $1.3 billion. |  |
Ninth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Initiation Date |  |  |  |  | Aug. 08, 2024 |  |
Line of Credit Facility, Current Borrowing Capacity |  | 1,200,000 | $ 1,200,000 |  | $ 1,200,000 |  |
Tenth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Initiation Date |  |  |  |  | Nov. 05, 2025 |  |
Line of Credit Facility, Expiration Date |  |  |  |  | Nov. 23, 2027 |  |
Line of Credit Facility, Borrowing Capacity, Description | The aggregate revolving commitment is reduced from $1.2 billion to $1.05 billion, with further reductions of $25 million each on April 1, 2026 and July 1, 2026 |  |  |  |  |  |
Line of Credit Facility, Maximum Borrowing Capacity | $ 1,050,000 |  |  |  |  |  |
Line of Credit Facility, Commitment Fee Description | A one-time extension fee of 1.5% of the aggregate revolving credit commitment is payable if the Credit Facility is still in effect on October 1, 2026 |  |  |  |  |  |
Debt Instrument, Interest Rate, Basis for Effective Rate | Base rate loans bear interest at a rate equal to the highest of (a) the prime rate, (b) the federal funds rate plus 0.50%, and (c) SOFR in effect on such day plus 1.0%. Base rate loans shall be based on the base rate, plus the applicable credit margin of 2.0% through September 30, 2026, increasing to 5.0% thereafter. SOFR loans bear interest at a rate equal to the applicable spread adjusted SOFR plus applicable credit margin of 3.0% through September 30, 2026, increasing to spread adjusted SOFR plus 6.0% thereafter |  |  |  |  |  |
Line of Credit Facility, Covenant Terms | Limits on certain indebtedness, liens, investments and mergers are reduced by 50%, while acquisitions and restricted payments (subject to limited exceptions) are reduced by 100%. Certain other uses of cash are also restricted, subject to limited exceptions. The period during which certain covenant adjustments apply are as of March 31, 2026 and June 30, 2026. The maximum net leverage ratio steps down from the currently permitted 4.25 to 3.00 by Q3 2027 (TTEC’s Q3 2025 net leverage ratio is 3.46). The upfront fee payable to consenting lenders is 20 basis points of the revolving credit commitment |  |  |  |  |  |
Tenth Amendment [Member] | Letter of Credit [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Description | The letter of credit sublimit is reduced from $100 million to $50 million |  |  |  |  |  |
Secured Overnight Financing Rate (SOFR) [Member] | Letter of Credit [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Interest Rate Description |  |  |  |  | Letter of credit fees are one eighth of 1% of the stated amount of the letter of credit on the date of issuance, renewal or amendment, plus an annual fee equal to the borrowing margin for SOFR loans. |  |
Company's net leverage ratio [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Interest Rate Description |  |  | 3.46 |  |  |  |
Minimum [Member] | Maximum leverage ratio [Member] | Ninth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Interest Rate Description |  |  |  |  | 5.15 |  |
Minimum [Member] | Minimum interest coverage ratio [Member] | Ninth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Interest Rate Description |  |  |  | 2.00 | 3.50 |  |
Maximum [Member] | Eighth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Current Borrowing Capacity |  | $ 1,300,000 | $ 1,300,000 |  | $ 1,300,000 |  |
Maximum [Member] | Maximum leverage ratio [Member] | Ninth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Interest Rate Description |  |  |  |  | 1.00 |  |
Maximum [Member] | Minimum interest coverage ratio [Member] | Ninth Amendment [Member] |  |  |  |  |  |  |
Debt Instrument [Line Items] |  |  |  |  |  |  |
Line of Credit Facility, Interest Rate Description |  |  |  | 1.00 | 1.00 |  |

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- Definition Maximum borrowing capacity under the credit facility without consideration of any current restrictions on the amount that could be borrowed or the amounts currently outstanding under the facility. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(22)(b)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(19)(b)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 + Details
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- Definition Amount of borrowing capacity currently available under the credit facility (current borrowing capacity less the amount of borrowings outstanding). + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 470 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 6 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147481544/470-10-50-6 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(22)(b)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 210 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(19)(b)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 + Details
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- Definition The carrying value as of the balance sheet date of the noncurrent portion of long-term obligations drawn from a line of credit, which is a bank's commitment to make loans up to a specific amount. Examples of items that might be included in the application of this element may consist of letters of credit, standby letters of credit, and revolving credit arrangements, under which borrowings can be made up to a maximum amount as of any point in time conditional on satisfaction of specified terms before, as of and after the date of drawdowns on the line. Includes short-term obligations that would normally be classified as current liabilities but for which (a) postbalance sheet date issuance of a long term obligation to refinance the short term obligation on a long term basis, or (b) the enterprise has entered into a financing agreement that clearly permits the enterprise to refinance the short-term obligation on a long term basis and the following conditions are met (1) the agreement does not expire within 1 year and is not cancelable by the lender except for violation of an objectively determinable provision, (2) no violation exists at the BS date, and (3) the lender has entered into the financing agreement is expected to be financially capable of honoring the agreement. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02(22)) -SubTopic 10 -Topic 210 -Publisher FASB -URI https://asc.fasb.org/1943274/2147480566/210-10-S99-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 470 -SubTopic 10 -Section 45 -Paragraph 13 -Publisher FASB -URI https://asc.fasb.org/1943274/2147481573/470-10-45-13 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 470 -SubTopic 10 -Section 45 -Paragraph 14 -Publisher FASB -URI https://asc.fasb.org/1943274/2147481573/470-10-45-14 + Details
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