10-Q 1 tbi10q093018.htm TRUEBLUE FORM 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
ý QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended: September 30, 2018
or
¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number: 001-14543
____________________________________
TrueBlue, Inc.
(Exact name of registrant as specified in its charter)
______________________________________

Washington |  | 91-1287341
(State of incorporation) |  | (I.R.S. Employer Identification No.)
1015 A Street, Tacoma, Washington |  | 98402
(Address of principal executive offices) |  | (Zip Code)

Registrant’s telephone number, including area code: (253) 383-9101
______________________________________
Securities registered pursuant to Section 12(b) of the Act:

Title of each class |  | Name of each exchange on which registered
Common Stock no par value |  | The New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ý No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer | x | Accelerated filer | ¨ | Non-accelerated filer | ¨ |
Smaller reporting company | ¨ | Emerging growth company | ¨ |  |

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark if the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No ý
As of October 15, 2018, there were 40,485,261 shares of the registrant’s common stock outstanding.

TrueBlue, Inc.
Table of Contents

|  | Page
PART I. FINANCIAL INFORMATION
Item 1. | Consolidated Financial Statements (unaudited) | 3
| Consolidated Balance Sheets | 3
| Consolidated Statements of Operations and Comprehensive Income | 4
| Consolidated Statements of Cash Flows | 5
| Notes to Consolidated Financial Statements | 6
Item 2. | Management’s Discussion and Analysis of Financial Condition and Results of Operations | 20
Item 3. | Quantitative and Qualitative Disclosures About Market Risk | 34
Item 4. | Controls and Procedures | 34
PART II. OTHER INFORMATION
Item 1. | Legal Proceedings | 35
Item 1A. | Risk Factors | 35
Item 2. | Unregistered Sales of Equity Securities and Use of Proceeds | 40
Item 3. | Defaults Upon Senior Securities | 40
Item 4. | Mine Safety Disclosures | 40
Item 5. | Other Information | 40
Item 6. | Exhibits | 41
| Signatures | 42

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PART I. FINANCIAL INFORMATION

Item 1. | CONSOLIDATED FINANCIAL STATEMENTS

TRUEBLUE, INC.
CONSOLIDATED BALANCE SHEETS
(unaudited)

(in thousands, except par value data) | September 30, 2018 | December 31, 2017
ASSETS |  |
Current assets: |  |
Cash and cash equivalents | $ | 34,736 |  | $ | 28,780 |
Accounts receivable, net of allowance for doubtful accounts of $8,056 and $4,344 | 384,867 |  | 374,273 |
Prepaid expenses, deposits and other current assets | 23,757 |  | 20,605 |
Income tax receivable | 9,763 |  | 4,621 |
Total current assets | 453,123 |  | 428,279 |
Property and equipment, net | 55,803 |  | 60,163 |
Restricted cash and investments | 240,634 |  | 239,231 |
Deferred income taxes, net | — |  | 3,783 |
Goodwill | 238,648 |  | 226,694 |
Intangible assets, net | 96,862 |  | 104,615 |
Workers’ compensation claims receivable, net | 45,644 |  | 45,048 |
Other assets, net | 10,899 |  | 1,218 |
Total assets | $ | 1,141,613 |  | $ | 1,109,031 |
LIABILITIES AND SHAREHOLDERS’ EQUITY |  |
Current liabilities: |  |
Accounts payable and other accrued expenses | $ | 68,260 |  | $ | 55,091 |
Accrued wages and benefits | 83,260 |  | 76,894 |
Current portion of workers’ compensation claims reserve | 70,950 |  | 77,218 |
Other current liabilities | 1,211 |  | 3,216 |
Total current liabilities | 223,681 |  | 212,419 |
Workers’ compensation claims reserve, less current portion | 194,968 |  | 197,105 |
Long-term debt, less current portion | 107,900 |  | 116,489 |
Deferred income taxes, net | 300 |  | — |
Long-term deferred compensation liabilities | 23,570 |  | 21,866 |
Other long-term liabilities | 6,039 |  | 6,305 |
Total liabilities | 556,458 |  | 554,184 |
Commitments and contingencies (Note 9) |  |
Shareholders’ equity: |  |
Preferred stock, $0.131 par value, 20,000 shares authorized; No shares issued and outstanding | — |  | — |
Common stock, no par value, 100,000 shares authorized; 40,472 and 41,098 shares issued and outstanding | 1 |  | 1 |
Accumulated other comprehensive loss | (12,229 | ) | (6,804 | )
Retained earnings | 597,383 |  | 561,650 |
Total shareholders’ equity | 585,155 |  | 554,847 |
Total liabilities and shareholders’ equity | $ | 1,141,613 |  | $ | 1,109,031 |

See accompanying notes to consolidated financial statements

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TRUEBLUE, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME
(unaudited)

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except per share data) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Revenue from services | $ | 680,371 |  | $ | 660,780 |  |  | $ | 1,849,060 |  | $ | 1,839,146 |
Cost of services | 496,053 |  | 488,761 |  |  | 1,355,890 |  | 1,372,418 |
Gross profit | 184,318 |  | 172,019 |  |  | 493,170 |  | 466,728 |
Selling, general and administrative expense | 145,382 |  | 131,552 |  |  | 405,352 |  | 378,150 |
Depreciation and amortization | 10,586 |  | 11,189 |  |  | 30,777 |  | 34,650 |
Income from operations | 28,350 |  | 29,278 |  |  | 57,041 |  | 53,928 |
Interest expense | (1,357 | ) | (1,365 | ) |  | (3,602 | ) | (3,893 | )
Interest and other income | 1,017 |  | 1,146 |  |  | 4,498 |  | 3,903 |
Interest and other income (expense), net | (340 | ) | (219 | ) |  | 896 |  | 10 |
Income before tax expense | 28,010 |  | 29,059 |  |  | 57,937 |  | 53,938 |
Income tax expense | 3,630 |  | 7,838 |  |  | 7,070 |  | 14,909 |
Net income | $ | 24,380 |  | $ | 21,221 |  |  | $ | 50,867 |  | $ | 39,029 |
Net income per common share: |  |  |  |  |
Basic | $ | 0.61 |  | $ | 0.52 |  |  | $ | 1.27 |  | $ | 0.94 |
Diluted | $ | 0.61 |  | $ | 0.51 |  |  | $ | 1.26 |  | $ | 0.94 |
Weighted average shares outstanding: |  |  |  |  |
Basic | 39,743 |  | 41,046 |  |  | 40,138 |  | 41,420 |
Diluted | 40,073 |  | 41,276 |  |  | 40,417 |  | 41,671 |
Other comprehensive income (loss): |  |  |  |  |
Foreign currency translation adjustment | $ | (595 | ) | $ | 1,143 |  |  | $ | (3,900 | ) | $ | 3,483 |
Unrealized gain on investments, net of tax | — |  | 424 |  |  | — |  | 1,070 |
Total other comprehensive income (loss), net of tax | (595 | ) | 1,567 |  |  | (3,900 | ) | 4,553 |
Comprehensive income | $ | 23,785 |  | $ | 22,788 |  |  | $ | 46,967 |  | $ | 43,582 |

See accompanying notes to consolidated financial statements

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TRUEBLUE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)

| Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017
Cash flows from operating activities: |  |
Net income | $ | 50,867 |  | $ | 39,029 |
Adjustments to reconcile net income to net cash provided by operating activities: |  |
Depreciation and amortization | 30,777 |  | 34,650 |
Provision for doubtful accounts | 10,140 |  | 6,321 |
Stock-based compensation | 9,552 |  | 6,161 |
Deferred income taxes | 2,638 |  | 4,890 |
Other operating activities | 526 |  | 2,724 |
Changes in operating assets and liabilities: |  |
Accounts receivable | (17,960 | ) | (34,198 | )
Income tax receivable | (5,389 | ) | 12,788 |
Other assets | (12,110 | ) | 6,306 |
Accounts payable and other accrued expenses | 1,624 |  | (784 | )
Accrued wages and benefits | 4,724 |  | (176 | )
Workers’ compensation claims reserve | (8,405 | ) | 1,985 |
Other liabilities | 1,642 |  | 1,086 |
Net cash provided by operating activities | 68,626 |  | 80,782 |
Cash flows from investing activities: |  |
Capital expenditures | (10,313 | ) | (16,303 | )
Acquisition of business | (22,742 | ) | — |
Divestiture of business | 10,414 |  | — |
Purchases of restricted investments | (11,747 | ) | (36,015 | )
Maturities of restricted investments | 17,021 |  | 15,042 |
Net cash used in investing activities | (17,367 | ) | (37,276 | )
Cash flows from financing activities: |  |
Purchases and retirement of common stock | (24,818 | ) | (29,371 | )
Net proceeds from employee stock purchase plans and stock options exercised | 1,146 |  | 1,179 |
Common stock repurchases for taxes upon vesting of restricted stock | (2,539 | ) | (2,956 | )
Net change in revolving credit facility | 12,000 |  | (1,099 | )
Payments on debt | (22,855 | ) | (1,700 | )
Payment of contingent consideration at acquisition date fair value | — |  | (18,300 | )
Net cash used in financing activities | (37,066 | ) | (52,247 | )
Effect of exchange rate changes on cash, cash equivalents and restricted cash | (583 | ) | 364 |
Net change in cash, cash equivalents and restricted cash | 13,610 |  | (8,377 | )
Cash, cash equivalents and restricted cash, beginning of period | 73,831 |  | 103,222 |
Cash, cash equivalents and restricted cash, end of period | $ | 87,441 |  | $ | 94,845 |
Supplemental disclosure of cash flow information: |  |
Cash paid (received) during the period for: |  |
Interest | $ | 3,395 |  | $ | 2,612 |
Income taxes | 9,832 |  | (2,972 | )
Non-cash transactions: |  |
Property, plant, and equipment purchased but not yet paid | 1,229 |  | 2,863 |
Divestiture non-cash consideration | 971 |  | — |

See accompanying notes to consolidated financial statements

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Financial statement preparation
The accompanying unaudited consolidated financial statements (“financial statements”) of TrueBlue, Inc. (the “company,” “TrueBlue,” “we,” “us,” and “our”) are prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) for interim financial information and rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures usually found in financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. The financial statements reflect all adjustments which, in the opinion of management, are necessary to fairly state the financial statements for the interim periods presented. We follow the same accounting policies for preparing both quarterly and annual financial statements.
These financial statements should be read in conjunction with the audited consolidated financial statements and related notes included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2017. The results of operations for the thirteen and thirty-nine weeks ended September 30, 2018, are not necessarily indicative of the results expected for the full fiscal year or for any other fiscal period.
Goodwill and indefinite-lived intangible assets
We evaluate goodwill and indefinite-lived intangible assets for impairment on an annual basis as of the first day of our fiscal second quarter, and more frequently if an event occurs or circumstances change that would indicate impairment may exist. These events or circumstances could include a significant change in the business climate, legal factors, operating performance indicators, competition, customer engagement, or sale or disposition of a significant portion of a reporting unit. We monitor the existence of potential impairment indicators throughout the fiscal year.
Based on our annual goodwill impairment test performed as of the first day of our fiscal second quarter, all reporting units’ fair values were substantially in excess of their respective carrying values. We consider a reporting unit’s fair value to be substantially in excess of its carrying value at a 20% premium or greater. Accordingly, no impairment loss was recognized for the thirty-nine weeks ended September 30, 2018 nor October 1, 2017.
We performed our annual indefinite-lived intangible asset impairment test as of the first day of our fiscal second quarter and determined that the estimated fair values exceeded the carrying amounts for our indefinite-lived trade names. Accordingly, no impairment loss was recognized for the thirty-nine weeks ended September 30, 2018 nor October 1, 2017.
Recently adopted accounting standards
In May 2017, the Financial Accounting Standing Board (“FASB”) issued guidance to provide clarity and reduce diversity in practice when accounting for a change to the terms or conditions of share-based payment awards. The objective was to reduce the scope of transactions that would require modification accounting. Disclosure requirements remain unchanged. This amended guidance was effective for our fiscal years and interim periods beginning after December 15, 2017 (Q1 2018 for TrueBlue), with early adoption permitted. We adopted this guidance for our fiscal first quarter of 2018. The adoption of the new standard did not have a material impact on our financial statements.
In January 2017, the FASB issued guidance clarifying the definition of a business, which revises the definition of a business and provides new guidance in evaluating when a set of transferred assets and activities is a business. This guidance was effective for fiscal years and interim periods beginning December 15, 2017 (Q1 2018 for TrueBlue) on a prospective basis. This standard did not have a material impact on our financial statements. In Q2 2018, we acquired all of the outstanding equity interests of TMP Holdings LTD (“TMP”) and concluded that TMP represented a business based on this new guidance. See Note 3: Acquisition and divestiture, for further discussion of our acquisition of TMP.
In November 2016, the FASB issued guidance to amend the presentation of restricted cash and restricted cash equivalents on the statement of cash flows. The standard requires restricted cash and restricted cash equivalents be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. This amended guidance was effective for fiscal years and interim periods beginning after December 15, 2017 (Q1 2018 for TrueBlue). We adopted this guidance for our fiscal first quarter of 2018 using the retrospective transition method. Accordingly, the change in restricted cash and cash equivalents is no longer segregated in our Consolidated Statements of Cash Flows, and the $8.6 million previously presented in the investing section for the thirty-nine weeks ended October 1, 2017 is now included when reconciling the beginning-of-period and end-of-period cash, cash equivalents and restricted cash shown in our Consolidated Statements of Cash Flows.

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In October 2016, the FASB issued guidance on the accounting for income tax effects of intercompany sales or transfers of assets other than inventory. The guidance requires entities to recognize the income tax impact of an intra-entity sale or transfer of an asset other than inventory when the sale or transfer occurs, rather than when the asset has been sold to an outside party. This guidance was effective for fiscal years and interim periods beginning after December 15, 2017 (Q1 2018 for TrueBlue). The guidance requires a modified retrospective application with a cumulative catch-up adjustment to opening retained earnings. We adopted this guidance for our fiscal first quarter of 2018. The adoption of the new standard did not have a material impact on our financial statements.
In August 2016, the FASB issued guidance relating to how certain cash receipts and cash payments should be presented and classified in the statement of cash flows. The update was intended to reduce the existing diversity in practice. The amended guidance was effective for fiscal years, and interim periods within those years, beginning after December 15, 2017 (Q1 2018 for TrueBlue). We adopted this guidance for our fiscal first quarter of 2018. The adoption of the new standard did not have an impact on our financial statements.
In January 2016, the FASB issued guidance on the accounting for equity investments, financial liabilities under the fair value option, and the presentation and disclosure requirements for financial instruments. The guidance was effective for annual and interim periods beginning after December 15, 2017 (Q1 2018 for TrueBlue). Early adoption of the amendments in the guidance was not permitted, with limited exceptions. The guidance required a cumulative-effect adjustment be made to reclassify unrealized gains and losses related to available-for-sale equity securities from accumulated other comprehensive income, to retained earnings as of the beginning of the fiscal year of adoption. We adopted this guidance as of the first day of our fiscal first quarter of 2018 and reclassified from accumulated other comprehensive loss to retained earnings, $1.5 million in unrealized gains, net of tax on available-for-sale equity securities. Beginning in Q1 2018, change in market value for our available-for-sale equity securities is included in selling, general and administrative expense in our Consolidated Statements of Operation and Comprehensive Income.
In May 2014, the FASB issued guidance outlining a single comprehensive model for accounting for revenue arising from contracts with clients, which supersedes the current revenue recognition guidance. This guidance requires an entity to recognize revenue when it transfers promised goods or services to clients in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. We adopted this new guidance as of January 1, 2018 using the modified retrospective transition method. The adoption of this new guidance did not have a material impact on our consolidated financial statements as of the adoption date, nor for the thirteen and thirty-nine weeks ended September 30, 2018, except for expanded disclosures. Refer to Note 2: Revenue recognition for additional accounting policy and transition disclosures.
Recently issued accounting pronouncements not yet adopted
In February 2016, the FASB issued guidance on lease accounting. The new guidance will continue to classify leases as either finance or operating, but will result in the lessee recognizing a right-of-use asset and a corresponding lease liability on its balance sheet, with classification affecting the pattern of expense recognition in the statement of operations. This guidance is effective for annual and interim periods beginning after December 15, 2018 (Q1 2019 for TrueBlue), and early adoption is permitted. A modified retrospective approach is required for all leases existing or entered into after the beginning of the earliest comparative period in the consolidated financial statements, with a cumulative-effect adjustment to retained earnings recorded at the earliest comparative period. During the third quarter of 2018, the FASB issued updated guidance that provides companies with the option to apply a practical expedient that allows adoption of the provisions of the new lease accounting guidance prospectively, with a cumulative-effect adjustment recorded to retained earnings upon the date of adoption. We plan to elect this practical expedient, and will adopt the guidance prospectively on the effective date. We established a cross-functional implementation team consisting of representatives from various departments to review our current contracts, accounting policies and business practices to identify and quantify the potential impact of the new standard on our financial statements. We are completing this evaluation and expect that, upon adoption, a majority of our operating lease commitments will be recognized and have a material impact on our Consolidated Balance Sheets as operating lease liabilities and right-of-use assets. This change will also flow through the changes in operating assets and liabilities on our Consolidated Statements of Cash Flows. We do not expect the adoption to have a material impact on the pattern of expense recognition in our Consolidated Statements of Operations and Comprehensive Income.
In June 2016, the FASB issued guidance on accounting for credit losses on financial instruments. This guidance sets forth a current expected credit loss model, which requires measurement of all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable supportable forecasts. This guidance replaces the incurred loss impairment methodology under current U.S. GAAP with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. We will be required to use a forward-looking expected credit loss model for accounts receivables, loans, and other financial instruments. Credit losses relating to available-for-sale debt securities will also be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. This guidance is effective for fiscal years beginning after December 15, 2019 (Q1 2020 for TrueBlue) with early adoption permitted no sooner than Q1 2019. A modified retrospective approach is required for all

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investments, except debt securities for which an other-than-temporary impairment had been recognized prior to the effective date, which will require a prospective transition approach. We plan to adopt this guidance on the effective date and are currently evaluating the impact of this standard on our consolidated financial statements, including accounting policies, processes and systems.
Other accounting standards that have been issued by the FASB or other standards-setting bodies that do not require adoption until a future date are not expected to have a material impact on our financial statements upon adoption.
Subsequent events
We evaluated events and transactions occurring after the balance sheet date through the date the financial statements were issued, and identified no other events that were subject to recognition or disclosure.
NOTE 2: REVENUE RECOGNITION
Adoption of new revenue recognition guidance
On January 1, 2018, we adopted new revenue recognition guidance using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under the new revenue recognition guidance, while prior period amounts were not adjusted and continue to be reported in accordance with historic accounting guidance. The adoption of this new guidance did not have a material impact on our consolidated financial statements as of the adoption date, nor for the thirteen and thirty-nine weeks ended September 30, 2018, except for expanded disclosures.
Revenue recognition
We account for a contract when both parties to the contract have approved the contract, the rights of the parties are identified, payment terms are identified, the contract has commercial substance and collectability of consideration is probable. Revenues are recognized over time, using an output measure, as the control of the promised services is transferred to the client in an amount that reflects the consideration we expect to be entitled to in exchange for those services. The majority of our contracts are short-term in nature as they are filling the temporary staffing needs of our clients, or include termination clauses that allow either party to cancel within a short termination period, without cause. Revenue includes billable travel and other reimbursable costs and are reported net of sales, use, or other transaction taxes collected from clients and remitted to taxing authorities. Payment terms vary by client and the services offered. We consider payment terms that exceed one year to be extended payment terms, however we do not extend payment terms beyond one year. Substantially all of our contracts include payment terms of 90 days or less.
We primarily record revenue on a gross basis as a principal versus on a net basis as an agent in the Consolidated Statements of Operations and Comprehensive Income. We have determined that gross reporting as a principal is the appropriate treatment based upon the following key factors:

• | We maintain the direct contractual relationship with the client and are responsible for fulfilling the service promised to the client.

• | We demonstrate control over the services provided to our clients by being the employer of record for the individuals performing the service.

• | We establish our worker’s billing rate.

Contingent staffing
We recognize revenue for our PeopleReady and PeopleManagement contingent staffing services over time as services are performed in an amount that reflects the consideration we expect to be entitled to in exchange for our services, which is generally calculated as hours worked multiplied by the agreed-upon hourly bill rate. The client simultaneously receives and consumes the benefits of the services as they are provided. We do not incur costs to obtain our contingent staffing contracts. Costs are incurred to fulfill some contingent staffing contracts, however these costs are not material and are expensed as incurred.
Human resource outsourcing
We primarily recognize revenue for our PeopleScout outsourced recruitment of permanent employees over time in an amount that reflects the consideration we expect to be entitled to in exchange for our services. The client simultaneously receives and consumes the benefits of the services as they are provided. We do not incur costs to obtain our outsourced recruitment of permanent employees’ contracts. The costs to fulfill these contracts are not material and are expensed as incurred.

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Unsatisfied performance obligations
As a practical expedient, we do not disclose the value of unsatisfied performance obligations for (i) contracts with an expected original duration of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed.
Disaggregated revenue
The following table presents our revenue disaggregated by major source:

| Thirteen weeks ended |  | September 30, 2018
(in thousands) | PeopleReady | PeopleManagement | PeopleScout | Consolidated
Revenue from services: |  |  |  |
Contingent staffing | $ | 428,665 |  | $ | 181,199 |  | $ | — |  | $ | 609,864 |
Human resource outsourcing | — |  | — |  | 70,507 |  | 70,507 |
Total company | $ | 428,665 |  | $ | 181,199 |  | $ | 70,507 |  | $ | 680,371 |

| Thirty-nine weeks ended |  | September 30, 2018
(in thousands) | PeopleReady | PeopleManagement | PeopleScout | Consolidated
Revenue from services: |  |  |  |
Contingent staffing | $ | 1,122,960 |  | $ | 543,930 |  | $ | — |  | $ | 1,666,890 |
Human resource outsourcing | — |  | — |  | 182,170 |  | 182,170 |
Total company | $ | 1,122,960 |  | $ | 543,930 |  | $ | 182,170 |  | $ | 1,849,060 |

NOTE 3: ACQUISITION AND DIVESTITURE
Acquisition
Effective June 12, 2018, we acquired all of the outstanding equity interests of TMP Holdings LTD (“TMP”), through our PeopleScout subsidiary, for a cash purchase price of $22.7 million, net of cash acquired of $7.0 million. TMP is a mid-sized recruitment process outsourcing (“RPO”) and employer branding service provider operating in the United Kingdom, which is the second largest RPO market in the world. This acquisition increases our ability to win multi-continent engagements by adding a physical presence in Europe, referenceable clients and employer branding capabilities.
We incurred acquisition and integration-related costs of $1.2 million and $1.7 million for the thirteen and thirty-nine weeks ended September 30, 2018, respectively, which are included in selling, general and administrative expense on the Consolidated Statements of Operations and Comprehensive Income and cash flows from operating activities on the Consolidated Statements of Cash Flows for the thirty-nine weeks ended September 30, 2018.

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The following table reflects our preliminary allocation of the purchase price, net of cash acquired, to the fair value of the assets acquired and liabilities assumed:

(in thousands) | Purchase price allocation
Cash purchase price, net of cash acquired | $ | 22,742 |
Purchase price allocated as follows: |
Accounts receivable | 9,770 |
Prepaid expenses, deposits and other current assets | 337 |
Property and equipment | 435 |
Customer relationships | 6,286 |
Trade names/trademarks | 1,738 |
Total assets acquired | 18,566 |
Accounts payable and other accrued expenses | 9,139 |
Accrued wages and benefits | 1,642 |
Income tax payable | 205 |
Deferred income tax liability | 1,444 |
Total liabilities assumed | 12,430 |
Net identifiable assets acquired | 6,136 |
Goodwill (1) | 16,606 |
Total consideration allocated | $ | 22,742 |

(1) Goodwill represents the expected synergies with our existing business, the acquired assembled workforce, potential new customers and future cash flows after the acquisition of TMP, and is non-deductible for income tax purposes.
Intangible assets include identifiable intangible assets for customer relationships and trade names/trademarks. We estimated the fair value of the acquired identifiable intangible assets, which are subject to amortization, using the income approach.
The following table sets forth the components of identifiable intangible assets, their estimated fair values and useful lives as of June 12, 2018:

(in thousands, except for estimated useful lives, in years) | Estimated fair value | Estimated useful life in years
Customer relationships | $ | 6,286 |  | 3-7
Trade names/trademarks | 1,738 |  | 14
Total acquired identifiable intangible assets | $ | 8,024 |  |

The acquired assets and assumed liabilities of TMP are included on our Consolidated Balance Sheet as of September 30, 2018, and the results of its operations and cash flows are reported on our Consolidated Statements of Operations and Comprehensive Income and Consolidated Statements of Cash Flows for the period from June 12, 2018 to September 30, 2018. The amount of revenue from TMP included in our Consolidated Statements of Operations and Comprehensive Income was $17.9 million from the acquisition date to September 30, 2018. The acquisition of TMP was not material to our consolidated results of operations and as such, pro forma financial information was not required.
Divestiture
Effective March 12, 2018, we entered into an asset purchase agreement to sell substantially all the assets and certain liabilities of PlaneTechs, LLC (“PlaneTechs”) to Launch Technical Workforce Solutions (“Launch”) for a preliminary purchase price of $11.4 million, of which $8.5 million was paid in cash, and $1.6 million in a note receivable due within nine months following the closing date. The note receivable has monthly principal payments of $0.1 million, which began in April 2018, and will continue through December 2018. The outstanding balance is included in prepaid expenses, deposits and other current assets on the Consolidated Balance Sheets. The remaining purchase price balance consists of the preliminary working capital adjustment, which is expected to be paid in cash during the fiscal fourth quarter of 2018 and is included in prepaid expenses, deposit and other current assets on the Consolidated Balance Sheets. The company recognized a preliminary pre-tax gain on the divestiture of $0.7 million, which is included in interest and other income on the Consolidated Statements of Operations and Comprehensive Income for the thirty-

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nine weeks ended September 30, 2018. Fiscal first quarter revenue through the closing date of the divestiture for the PlaneTechs business of $8.0 million was reported in the PeopleManagement reportable segment.
The divestiture of PlaneTechs did not represent a strategic shift with a major effect on the company’s operations and financial results and, therefore was not reported as discontinued operations in the Consolidated Balance Sheets or Consolidated Statements of Operations and Comprehensive Income for the periods presented.
The company has agreed to provide certain transition services to Launch for a period not to exceed nine months, which includes various back office services to support the PlaneTechs branch offices until personnel and systems are transferred to Launch.
NOTE 4: FAIR VALUE MEASUREMENT
Our assets and liabilities measured at fair value on a recurring basis consisted of the following:

| September 30, 2018
(in thousands) | Total fair value | Quoted prices in active markets for identical assets (level 1) | Significant other observable inputs (level 2) | Significant unobservable inputs (level 3)
Financial assets: |  |  |  |
Cash and cash equivalents | $ | 34,736 |  | $ | 34,736 |  | $ | — |  | $ | — |
Restricted cash and cash equivalents | 52,705 |  | 52,705 |  | — |  | — |
Cash, cash equivalents and restricted cash (1) | $ | 87,441 |  | $ | 87,441 |  | $ | — |  | $ | — |
Deferred compensation mutual funds classified as available-for-sale | $ | 25,410 |  | $ | 25,410 |  | $ | — |  | $ | — |
Municipal debt securities | $ | 76,234 |  | $ | — |  | $ | 76,234 |  | $ | — |
Corporate debt securities | 80,194 |  | — |  | 80,194 |  | — |
Agency mortgage-backed securities | 2,846 |  | — |  | 2,846 |  | — |
U.S. government and agency securities | 964 |  | — |  | 964 |  | — |
Restricted investments classified as held-to-maturity | $ | 160,238 |  | $ | — |  | $ | 160,238 |  | $ | — |

| December 31, 2017
(in thousands) | Total fair value | Quoted prices in active markets for identical assets (level 1) | Significant other observable inputs (level 2) | Significant unobservable inputs (level 3)
Financial assets: |  |  |  |
Cash and cash equivalents | $ | 28,780 |  | $ | 28,780 |  | $ | — |  | $ | — |
Restricted cash and cash equivalents | 45,051 |  | 45,051 |  | — |  | — |
Cash, cash equivalents and restricted cash (1) | $ | 73,831 |  | $ | 73,831 |  | $ | — |  | $ | — |
Deferred compensation mutual funds classified as available-for-sale | $ | 22,428 |  | $ | 22,428 |  | $ | — |  | $ | — |
Municipal debt securities | $ | 83,366 |  | $ | — |  | $ | 83,366 |  | $ | — |
Corporate debt securities | 83,791 |  | — |  | 83,791 |  | — |
Agency mortgage-backed securities | 4,062 |  | — |  | 4,062 |  | — |
U.S. government and agency securities | 1,019 |  | — |  | 1,019 |  | — |
Restricted investments classified as held-to-maturity | $ | 172,238 |  | $ | — |  | $ | 172,238 |  | $ | — |

(1) | Cash, cash equivalents and restricted cash consist of money market funds, deposits and investments with original maturities of three months or less.

There were no material transfers between Level 1, Level 2 and Level 3 of the fair value hierarchy during the thirty-nine weeks ended September 30, 2018 nor October 1, 2017.

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NOTE 5: RESTRICTED CASH AND INVESTMENTS
Restricted cash and investments consist principally of collateral that has been provided or pledged to insurance carriers for workers’ compensation and state workers’ compensation programs. Our insurance carriers and certain state workers’ compensation programs require us to collateralize a portion of our workers’ compensation obligation. The collateral typically takes the form of cash and cash equivalents and highly rated investment grade securities, primarily in debt and asset-backed securities. The majority of our collateral obligations are held in a trust at the Bank of New York Mellon (“Trust”).
The following is a summary of the carrying value of our restricted cash and investments:

(in thousands) | September 30, 2018 | December 31, 2017
Cash collateral held by insurance carriers | $ | 24,054 |  | $ | 22,926 |
Cash and cash equivalents held in Trust | 28,494 |  | 16,113 |
Investments held in Trust | 162,519 |  | 171,752 |
Deferred compensation mutual funds | 25,410 |  | 22,428 |
Other restricted cash and cash equivalents | 157 |  | 6,012 |
Total restricted cash and investments | $ | 240,634 |  | $ | 239,231 |

The amortized cost and estimated fair value of our held-to-maturity investments held in trust, aggregated by investment category are as follows:

| September 30, 2018
(in thousands) | Amortized cost | Gross unrealized gains | Gross unrealized losses | Fair value
Municipal debt securities | $ | 77,211 |  | $ | 124 |  | $ | (1,101 | ) | $ | 76,234 |
Corporate debt securities | 81,414 |  | 1 |  | (1,221 | ) | 80,194 |
Agency mortgage-backed securities | 2,895 |  | 3 |  | (52 | ) | 2,846 |
U.S. government and agency securities | 999 |  | — |  | (35 | ) | 964 |
Total held-to-maturity investments | $ | 162,519 |  | $ | 128 |  | $ | (2,409 | ) | $ | 160,238 |

| December 31, 2017
(in thousands) | Amortized cost | Gross unrealized gains | Gross unrealized losses | Fair value
Municipal debt securities | $ | 82,770 |  | $ | 974 |  | $ | (378 | ) | $ | 83,366 |
Corporate debt securities | 83,916 |  | 309 |  | (434 | ) | 83,791 |
Agency mortgage-backed securities | 4,066 |  | 22 |  | (26 | ) | 4,062 |
U.S. government and agency securities | 1,000 |  | 19 |  | — |  | 1,019 |
Total held-to-maturity investments | $ | 171,752 |  | $ | 1,324 |  | $ | (838 | ) | $ | 172,238 |

The estimated fair value and gross unrealized losses of all investments classified as held-to-maturity, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position as of September 30, 2018 and December 31, 2017, were as follows:

| September 30, 2018
| Less than 12 months |  | 12 months or more |  | Total
(in thousands) | Estimated fair value | Unrealized losses |  | Estimated fair value | Unrealized losses |  | Estimated fair value | Unrealized losses
Municipal debt securities | $ | 49,727 |  | $ | (515 | ) |  | $ | 11,531 |  | $ | (586 | ) |  | $ | 61,258 |  | $ | (1,101 | )
Corporate debt securities | 52,187 |  | (689 | ) |  | 26,020 |  | (532 | ) |  | 78,207 |  | (1,221 | )
Agency mortgage-backed securities | 1,323 |  | (20 | ) |  | 873 |  | (32 | ) |  | 2,196 |  | (52 | )
U.S. government and agency securities | 964 |  | (35 | ) |  | — |  | — |  |  | 964 |  | (35 | )
Total held-to-maturity investments | $ | 104,201 |  | $ | (1,259 | ) |  | $ | 38,424 |  | $ | (1,150 | ) |  | $ | 142,625 |  | $ | (2,409 | )

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| December 31, 2017
| Less than 12 months |  | 12 months or more |  | Total
(in thousands) | Estimated fair value | Unrealized losses |  | Estimated fair value | Unrealized losses |  | Estimated fair value | Unrealized losses
Municipal debt securities | $ | 23,078 |  | $ | (124 | ) |  | $ | 9,631 |  | $ | (254 | ) |  | $ | 32,709 |  | $ | (378 | )
Corporate debt securities | 48,952 |  | (311 | ) |  | 10,081 |  | (123 | ) |  | 59,033 |  | (434 | )
Agency mortgage-backed securities | 1,362 |  | (10 | ) |  | 888 |  | (16 | ) |  | 2,250 |  | (26 | )
Total held-to-maturity investments | $ | 73,392 |  | $ | (445 | ) |  | $ | 20,600 |  | $ | (393 | ) |  | $ | 93,992 |  | $ | (838 | )

The total number of held-to-maturity securities in an unrealized loss position as of September 30, 2018 and December 31, 2017 were 124 and 83, respectively. The unrealized losses were the result of interest rate increases. Since the decline in estimated fair value is attributable to changes in interest rates and not credit quality, and the company has the intent and ability to hold these debt securities until recovery of amortized cost or until maturity, we do not consider these investments other than temporarily impaired.
The amortized cost and fair value by contractual maturity of our held-to-maturity investments are as follows:

| September 30, 2018
(in thousands) | Amortized cost | Fair value
Due in one year or less | $ | 28,294 |  | $ | 28,133 |
Due after one year through five years | 87,267 |  | 86,225 |
Due after five years through ten years | 46,958 |  | 45,880 |
Total held-to-maturity investments | $ | 162,519 |  | $ | 160,238 |

Actual maturities may differ from contractual maturities because the issuers of certain debt securities have the right to call or prepay their obligations without penalty. We have no significant concentrations of counterparties in our held-to-maturity investment portfolio.
NOTE 6: GOODWILL AND INTANGIBLE ASSETS
Goodwill
The following table reflects changes in the carrying amount of goodwill during the period by reportable segments:

(in thousands) | PeopleReady | PeopleManagement | PeopleScout | Total company
Balance at December 31, 2017 |  |  |  |
Goodwill before impairment | $ | 106,304 |  | $ | 100,146 |  | $ | 132,323 |  | $ | 338,773 |
Accumulated impairment loss | (46,210 | ) | (50,700 | ) | (15,169 | ) | (112,079 | )
Goodwill, net | 60,094 |  | 49,446 |  | 117,154 |  | 226,694 |
Divested goodwill before impairment (1) | — |  | (19,054 | ) | — |  | (19,054 | )
Divested accumulated impairment loss (1) | — |  | 17,000 |  | — |  | 17,000 |
Acquired goodwill (2) | — |  | — |  | 16,606 |  | 16,606 |
Foreign currency translation | — |  | — |  | (2,598 | ) | (2,598 | )
Balance at September 30, 2018 |  |  |  |
Goodwill before impairment | 106,304 |  | 81,092 |  | 146,331 |  | 333,727 |
Accumulated impairment loss | (46,210 | ) | (33,700 | ) | (15,169 | ) | (95,079 | )
Goodwill, net | $ | 60,094 |  | $ | 47,392 |  | $ | 131,162 |  | $ | 238,648 |

(1) | Effective March 12, 2018, the company entered into an asset purchase agreement for the sale of its PlaneTechs business to Launch Technical Workforce Solutions. As a result of this divestiture, we eliminated the remaining goodwill balance of the PlaneTechs business, which was a part of our PeopleManagement reportable segment. For additional information, see Note 3: Acquisition and divestiture.

(2) | Effective June 12, 2018, the company acquired TMP Holdings LTD, through PeopleScout. Accordingly, the goodwill associated with the acquisition has been assigned to our PeopleScout reportable segment based on our preliminary purchase price allocation. For additional information, see Note 3: Acquisition and divestiture.

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Intangible Assets
Finite-lived intangible Assets
The following table presents our purchased finite-lived intangible assets:

| September 30, 2018 |  | December 31, 2017
(in thousands) | Gross carrying amount | Accumulated amortization | Net carrying amount |  | Gross carrying amount | Accumulated amortization | Net carrying amount
Finite-lived intangible assets (1): |  |  |  |  |  |  |
Customer relationships | $ | 153,945 |  | $ | (66,537 | ) | $ | 87,408 |  |  | $ | 148,114 |  | $ | (53,801 | ) | $ | 94,313 |
Trade names/trademarks | 2,865 |  | (995 | ) | 1,870 |  |  | 4,149 |  | (3,736 | ) | 413 |
Non-compete agreements | — |  | — |  | — |  |  | 1,400 |  | (1,377 | ) | 23 |
Technologies | 9,800 |  | (8,216 | ) | 1,584 |  |  | 17,500 |  | (13,588 | ) | 3,912 |
Total finite-lived intangible assets | $ | 166,610 |  | $ | (75,748 | ) | $ | 90,862 |  |  | $ | 171,163 |  | $ | (72,502 | ) | $ | 98,661 |

(1) | Excludes assets that are fully amortized.

Finite-lived intangible assets include customer relationships and trade names/trademarks of $6.3 million and $1.7 million, respectively, as of the acquisition date, based on our preliminary purchase price allocation relating to our acquisition of TMP Holdings LTD. For additional information, see Note 3: Acquisition and divestiture.
Amortization expense of our finite-lived intangible assets was $5.2 million and $15.6 million for the thirteen and thirty-nine weeks ended September 30, 2018, respectively, and $5.4 million and $16.1 million for the thirteen and thirty-nine weeks ended October 1, 2017, respectively.
Indefinite-lived intangible assets
We also held indefinite-lived trade names/trademarks of $6.0 million as of September 30, 2018 and December 31, 2017.
NOTE 7: WORKERS’ COMPENSATION INSURANCE AND RESERVES
We provide workers’ compensation insurance for our temporary and permanent employees. The majority of our current workers’ compensation insurance policies cover claims for a particular event above a $2.0 million deductible limit, on a “per occurrence” basis. This results in our being substantially self-insured.
Our workers’ compensation reserve for claims below the deductible limit is discounted to its estimated net present value using discount rates based on average returns of “risk-free” U.S. Treasury instruments available during the year in which the liability was incurred. The weighted average discount rate was 2.0% and 1.8% at September 30, 2018 and December 31, 2017, respectively. Payments made against self-insured claims are made over a weighted average period of approximately five years as of September 30, 2018.
The following table presents a reconciliation of the undiscounted workers’ compensation reserve to the discounted workers’ compensation reserve for the periods presented:

(in thousands) | September 30, 2018 | December 31, 2017
Undiscounted workers’ compensation reserve | $ | 286,156 |  | $ | 293,600 |
Less discount on workers’ compensation reserve | 20,238 |  | 19,277 |
Workers’ compensation reserve, net of discount | 265,918 |  | 274,323 |
Less current portion | 70,950 |  | 77,218 |
Long-term portion | $ | 194,968 |  | $ | 197,105 |

Payments made against self-insured claims were $50.7 million and $48.2 million for the thirty-nine weeks ended September 30, 2018 and October 1, 2017, respectively.

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Our workers’ compensation reserve includes estimated expenses related to claims above our self-insured limits (“excess claims”), and we record a corresponding receivable for the insurance coverage on excess claims based on the contractual policy agreements we have with insurance carriers. We discount this reserve and corresponding receivable to its estimated net present value using the discount rates based on average returns of “risk-free” U.S. Treasury instruments available during the year in which the liability was incurred. At September 30, 2018 and December 31, 2017, the weighted average rate was 2.8% and 2.5%, respectively. The claim payments are made and the corresponding reimbursements from our insurance carriers are received over an estimated weighted average period of approximately 15 years. The discounted workers’ compensation reserve for excess claims was $49.0 million and $48.8 million as of September 30, 2018 and December 31, 2017, respectively. The discounted receivables from insurance companies, net of valuation allowance, were $45.6 million and $45.0 million as of September 30, 2018 and December 31, 2017, respectively.
Workers’ compensation expense of $17.8 million and $22.1 million was recorded in cost of services for the thirteen weeks ended September 30, 2018 and October 1, 2017, respectively. Workers’ compensation expense of $52.2 million and $64.2 million was recorded in cost of services for the thirty-nine weeks ended September 30, 2018 and October 1, 2017, respectively.
NOTE 8: LONG-TERM DEBT
The components of our borrowings were as follows:

(in thousands) | September 30, 2018 | December 31, 2017
Revolving Credit Facility | $ | 107,900 |  | $ | 95,900 |
Term Loan | — |  | 22,856 |
Total debt | 107,900 |  | 118,756 |
Less current portion | — |  | 2,267 |
Long-term debt, less current portion | $ | 107,900 |  | $ | 116,489 |

Revolving credit facility
On July 13, 2018, we entered into a credit agreement with Bank of America, N.A., Wells Fargo Bank, N.A., PNC Bank, N.A., KeyBank, N.A. and HSBC Bank USA, N.A. (“Revolving Credit Facility”). The agreement provides for a revolving line of credit of up to $300 million with an option, subject to lender approval, to increase the amount to $450 million, and matures in five years. At September 30, 2018, $107.9 million was utilized as a draw on the facility and $6.9 million was utilized by outstanding standby letters of credit, leaving $185.2 million available under the Revolving Credit Facility for additional borrowings.
Under the terms of the agreement, we pay a variable rate of interest on funds borrowed based on the London Interbank Offered Rate (“LIBOR”) plus an applicable spread between 1.25% and 2.50%. Alternatively, at our option, we may pay interest based on a base rate plus an applicable spread between 0.25% and 1.50%. The applicable spread is determined by the consolidated leverage ratio, as defined in the credit agreement. The base rate is the greater of the prime rate (as announced by Bank of America), the federal funds rate plus 0.50%, or the one-month LIBOR rate plus 1.00%. At September 30, 2018, the applicable spread on LIBOR was 1.25% and the index rate was 2.15%, resulting in an interest rate of 3.40%.
A commitment fee between 0.250% and 0.375% is applied against the Revolving Credit Facility’s unused borrowing capacity, with the specific rate determined by the consolidated leverage ratio, as defined in the credit agreement. Letters of credit are priced at a margin between 1.00% and 2.25%, plus a fronting fee of 0.50%. Obligations under the agreement are guaranteed by TrueBlue and material U.S. domestic subsidiaries, and are secured by certain collateral of TrueBlue and material U.S. domestic subsidiaries. The agreement contains customary representations and warranties, events of default, and affirmative and negative covenants, including, among others, financial covenants based on our leverage and fixed charge coverage ratios, as defined in the credit agreement. We are currently in compliance with all covenants related to the Revolving Credit Facility.
Term loan agreement
On June 25, 2018, we pre-paid in full our outstandin g obligations of approximately $22.0 million with Synovus Bank, terminating all commitments under this term loan (the “Term Loan”) dated February 4, 2013 (as subsequently amended). We did not incur any early termination penalties in connection with the termination of the Term Loan.

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NOTE 9: COMMITMENTS AND CONTINGENCIES
Workers’ compensation commitments
We have provided our insurance carriers and certain states with commitments in the form and amounts listed below:

(in thousands) | September 30, 2018 | December 31, 2017
Cash collateral held by workers’ compensation insurance carriers | $ | 22,122 |  | $ | 22,148 |
Cash and cash equivalents held in Trust | 28,494 |  | 16,113 |
Investments held in Trust | 162,519 |  | 171,752 |
Letters of credit (1) | 6,707 |  | 7,748 |
Surety bonds (2) | 21,961 |  | 19,829 |
Total collateral commitments | $ | 241,803 |  | $ | 237,590 |

(1) | We have agreements with certain financial institutions to issue letters of credit as collateral.

(2) | Our surety bonds are issued by independent insurance companies on our behalf and bear annual fees based on a percentage of the bond, which are determined by each independent surety carrier. These fees do not exceed 2.0% of the bond amount, subject to a minimum charge. The terms of these bonds are subject to review and renewal every one to four years and most bonds can be canceled by the sureties with as little as 60 days’ notice.

Legal contingencies and developments
We are involved in various proceedings arising in the normal course of conducting business. We believe the liabilities included in our financial statements reflect the probable loss that can be reasonably estimated. The resolution of those proceedings is not expected to have a material effect on our results of operations or financial condition.

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NOTE 10: SHAREHOLDER’S EQUITY
Changes in Shareholders’ Equity
Changes in the balance of each component of shareholders’ equity during the reporting periods were as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Common Stock Shares |  |  |  |  |
Beginning balance | 40,595 |  | 41,982 |  |  | 41,098 |  | 42,171 |
Purchases and retirement of common stock | (203 | ) | (682 | ) |  | (961 | ) | (1,268 | )
Issuances under equity plans, including tax benefits | 87 |  | 34 |  |  | 316 |  | 397 |
Stock-based compensation | (7 | ) | 5 |  |  | 19 |  | 39 |
Ending balance | 40,472 |  | 41,339 |  |  | 40,472 |  | 41,339 |
Common Stock Amount |  |  |  |  |
Beginning balance | $ | 1 |  | $ | 1 |  |  | $ | 1 |  | $ | 1 |
Current period activity | — |  | — |  |  | — |  | — |
Ending balance | 1 |  | 1 |  |  | 1 |  | 1 |
Retained Earnings |  |  |  |  |
Beginning balance | 574,934 |  | 542,020 |  |  | 561,650 |  | 536,611 |
Net income | 24,380 |  | 21,221 |  |  | 50,867 |  | 39,029 |
Purchases and retirement of common stock | (5,752 | ) | (13,841 | ) |  | (24,818 | ) | (29,371 | )
Issuances under equity plans, including tax benefits | 249 |  | 237 |  |  | (1,396 | ) | (1,778 | )
Stock-based compensation | 3,572 |  | 1,015 |  |  | 9,555 |  | 6,161 |
Change in accounting standard cumulative-effect adjustment (1) | — |  | — |  |  | 1,525 |  | — |
Ending balance | 597,383 |  | 550,652 |  |  | 597,383 |  | 550,652 |
Accumulated Other Comprehensive Loss |  |  |  |  |
Beginning balance | (11,634 | ) | (8,447 | ) |  | (6,804 | ) | (11,433 | )
Other comprehensive income (loss), net of tax | (595 | ) | 1,567 |  |  | (3,900 | ) | 4,553 |
Change in accounting standard cumulative-effect adjustment (1) | — |  | — |  |  | (1,525 | ) | — |
Ending balance | (12,229 | ) | (6,880 | ) |  | (12,229 | ) | (6,880 | )
Total shareholder’s equity ending balance | $ | 585,155 |  | $ | 543,773 |  |  | $ | 585,155 |  | $ | 543,773 |

(1) | As a result of our adoption of the new accounting standard for equity investments, $1.5 million in unrealized gains, net of tax on available-for-sale equity securities were reclassified from accumulated other comprehensive loss to retained earnings as of the beginning of fiscal 2018. There were no material reclassifications out of accumulated other comprehensive loss during the thirteen and thirty-nine weeks ended October 1, 2017. For additional information, see Note 1: Summary of significant accounting policies.

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Changes in Accumulated Other Comprehensive Loss
Changes in the balance of each component of accumulated other comprehensive loss during the reporting periods were as follows:

| Thirteen weeks ended
| September 30, 2018 | October 1, 2017
(in thousands) | Foreign currency translation adjustment | Unrealized gain (loss) on investments, net of tax (1) | Total other comprehensive (loss), net of tax |  | Foreign currency translation adjustment | Unrealized gain on investments, net of tax (1) | Total other comprehensive income (loss), net of tax
Balance at beginning of period | $ | (11,634 | ) | $ | — |  | $ | (11,634 | ) |  | $ | (9,344 | ) | $ | 897 |  | $ | (8,447 | )
Current period other comprehensive income (loss) | (595 | ) | — |  | (595 | ) |  | 1,143 |  | 424 |  | 1,567 |
Balance at end of period | $ | (12,229 | ) | $ | — |  | $ | (12,229 | ) |  | $ | (8,201 | ) | $ | 1,321 |  | $ | (6,880 | )

| Thirty-nine weeks ended
| September 30, 2018 | October 1, 2017
(in thousands) | Foreign currency translation adjustment | Unrealized gain on investments, net of tax (1) | Total other comprehensive (loss), net of tax |  | Foreign currency translation adjustment | Unrealized gain on investments, net of tax (1) | Total other comprehensive income (loss), net of tax
Balance at beginning of period | $ | (8,329 | ) | $ | 1,525 |  | $ | (6,804 | ) |  | $ | (11,684 | ) | $ | 251 |  | $ | (11,433 | )
Current period other comprehensive income (loss) | (3,900 | ) | — |  | (3,900 | ) |  | 3,483 |  | 1,070 |  | 4,553 |
Change in accounting standard cumulative-effect adjustment | — |  | (1,525 | ) | (1,525 | ) |  | — |  | — |  | — |
Balance at end of period | $ | (12,229 | ) | $ | — |  | $ | (12,229 | ) |  | $ | (8,201 | ) | $ | 1,321 |  | $ | (6,880 | )

(1) | Consisted of deferred compensation plan accounts, comprised of mutual funds classified as available-for-sale securities, prior to our adoption of the new accounting standard for equity investments in the fiscal first quarter of 2018. The tax impact on the unrealized gain on available-for-sale securities was de minimis for the thirteen and thirty-nine weeks ended October 1, 2017.

NOTE 11: | INCOME TAXES

Our income tax provision or benefit for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter we update our estimate of the annual effective tax rate, and if our estimated tax rate changes we make a cumulative adjustment. Our quarterly tax provision and quarterly estimate of our annual effective tax rate are subject to variation due to several factors, including variability in accurately predicting our pre-tax and taxable income and loss by jurisdiction, tax credits, government audit developments, changes in laws, regulations and administrative practices, and relative changes in expenses or losses for which tax benefits are not recognized. Additionally, our effective tax rate can be more or less volatile based on the amount of pre-tax income. For example, the impact of discrete items, tax credits, and non-deductible expenses on our effective tax rate is greater when our pre-tax income is lower.
Our effective tax rate for the thirty-nine weeks ended September 30, 2018 was 12.2%. The difference between the statutory federal income tax rate of 21.0% and our effective income tax rate results primarily from the federal Work Opportunity Tax Credit. This tax credit is designed to encourage employers to hire workers from certain targeted groups with higher than average unemployment rates. Other differences between the statutory federal income tax rate of 21.0% and our effective tax rate result from state and foreign income taxes, certain non-deductible expenses, tax exempt interest, and tax effects of share based compensation.
On December 22, 2017, Staff Accounting Bulletin No. 118 was issued to address the application of U.S. GAAP in situations when a registrant does not have the necessary information available, prepared, or analyzed in reasonable detail to complete the accounting for income tax effects of the Tax Cuts and Jobs Act (the “Tax Act”). For the thirty-nine weeks ended September 30, 2018, we completed accounting for the Tax Act by recording immaterial adjustments to our transition tax and revaluation of net deferred tax assets at December 31, 2017. We also determined that unremitted earnings of our foreign subsidiaries should no longer remain subject to an indefinite reinvestment assertion and recorded a $0.4 million deferred tax liability related to foreign withholding taxes.

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NOTE 12: | NET INCOME PER SHARE

Diluted common shares were calculated as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except per share data) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Net income | $ | 24,380 |  | $ | 21,221 |  |  | $ | 50,867 |  | $ | 39,029 |
Weighted average number of common shares used in basic net income per common share | 39,743 |  | 41,046 |  |  | 40,138 |  | 41,420 |
Dilutive effect of non-vested restricted stock | 330 |  | 230 |  |  | 279 |  | 251 |
Weighted average number of common shares used in diluted net income per common share | 40,073 |  | 41,276 |  |  | 40,417 |  | 41,671 |
Net income per common share: |  |  |  |  |
Basic | $ | 0.61 |  | $ | 0.52 |  |  | $ | 1.27 |  | $ | 0.94 |
Diluted | $ | 0.61 |  | $ | 0.51 |  |  | $ | 1.26 |  | $ | 0.94 |
Anti-dilutive shares | 414 |  | 354 |  |  | 500 |  | 388 |

NOTE 13: SEGMENT INFORMATION
Our operating segments are based on the organizational structure for which financial results are regularly reviewed by our chief operating decision-maker, our Chief Executive Officer, to determine resource allocation and assess performance. Our operating segments, also referred to as service lines, and reportable segments are described below:
Our PeopleReady reportable segment provides blue-collar, contingent staffing through the PeopleReady operating segment. PeopleReady provides on-demand and skilled labor in a broad range of industries that include construction, manufacturing and logistics, warehousing and distribution, waste and recycling, hospitality, general labor and others.
Our PeopleManagement reportable segment provides contingent labor and outsourced industrial workforce solutions, primarily on-premise at the client’s facility, through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:

• | Staff Management | SMX: Exclusive recruitment and on-premise management of a facility’s contingent industrial workforce;

• | SIMOS Insourcing Solutions: On-premise management and recruitment of warehouse/distribution operations; and

• | Centerline Drivers: Recruitment and management of temporary and dedicated drivers to the transportation and distribution industries.

Effective March 12, 2018, we divested the PlaneTechs operating segment within our PeopleManagement reportable segment to Launch Technical Workforce Solutions. For additional information, see Note 3: Acquisition and divestiture.
Our PeopleScout reportable segment provides high-volume, permanent employee recruitment process outsourcing, and management of outsourced labor service providers through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:

• | PeopleScout: Outsourced recruitment of permanent employees on behalf of clients; and

• | PeopleScout MSP: Management of multiple third party staffing vendors on behalf of clients.

Effective June 12, 2018, we acquired TMP through our PeopleScout subsidiary. Accordingly, the results associated with the acquisition are included in our PeopleScout operating segment. TMP is a mid-sized RPO and employer branding service provider operating in the United Kingdom which is the second largest RPO market in the world. This acquisition increases our ability to win multi-continent engagements by adding a physical presence in Europe, referenceable clients and employer branding capabilities. F or additional information, see Note 3: Acquisition and divestiture.
We evaluate performance based on segment revenue and segment profit. Inter-segment revenue is minimal. Commencing in the fiscal first quarter of 2018, we revised our internal segment performance measure to be segment profit, rather than the previously reported segment earnings before interest, taxes, depreciation and amortization (segment EBITDA). Segment profit includes revenue, related cost of services, and ongoing operating expenses directly attributable to the reportable segment. Segment profit excludes goodwill and intangible impairment charges, depreciation and amortization expense, unallocated corporate general and

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administrative expense, interest, other income and expense, income taxes, and costs not considered to be ongoing costs of the segment. The prior year amounts have been recast to reflect this change for consistency purposes.
The following table presents a reconciliation of segment revenue from services to total company revenue:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Revenue from services: |  |  |  |  |
PeopleReady | $ | 428,665 |  | $ | 414,995 |  |  | $ | 1,122,960 |  | $ | 1,118,331 |
PeopleManagement | 181,199 |  | 196,835 |  |  | 543,930 |  | 581,408 |
PeopleScout | 70,507 |  | 48,950 |  |  | 182,170 |  | 139,407 |
Total company | $ | 680,371 |  | $ | 660,780 |  |  | $ | 1,849,060 |  | $ | 1,839,146 |

The following table presents a reconciliation of Segment profit to income before tax expense:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Segment profit: |  |  |  |  |
PeopleReady | $ | 31,230 |  | $ | 28,752 |  |  | $ | 63,953 |  | $ | 57,916 |
PeopleManagement | 6,169 |  | 6,940 |  |  | 16,530 |  | 18,759 |
PeopleScout | 12,478 |  | 10,277 |  |  | 35,703 |  | 29,071 |
| 49,877 |  | 45,969 |  |  | 116,186 |  | 105,746 |
Corporate unallocated | (6,469 | ) | (5,322 | ) |  | (20,001 | ) | (16,700 | )
Work Opportunity Tax Credit processing fees | (241 | ) | (180 | ) |  | (700 | ) | (468 | )
Acquisition/integration costs | (1,226 | ) | — |  |  | (1,683 | ) | — |
Other costs | (3,005 | ) | — |  |  | (5,984 | ) | — |
Depreciation and amortization | (10,586 | ) | (11,189 | ) |  | (30,777 | ) | (34,650 | )
Income from operations | 28,350 |  | 29,278 |  |  | 57,041 |  | 53,928 |
Interest and other income (expense), net | (340 | ) | (219 | ) |  | 896 |  | 10 |
Income before tax expense | $ | 28,010 |  | $ | 29,059 |  |  | $ | 57,937 |  | $ | 53,938 |

Asset information by reportable segment is not presented since we do not manage our segments on a balance sheet basis.

Item 2. | MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION

COMMENT ON FORWARD LOOKING STATEMENTS
Certain statements in this Form 10-Q, other than purely historical information, including estimates, projections, statements relating to our business plans, objectives and expected operating results, and the assumptions upon which those statements are based, are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements involve risks and uncertainties, and future events and circumstances could differ significantly from those anticipated in the forward-looking statements. These forward-looking statements generally are identified by the words “believe,” “project,” “expect,” “anticipate,” “estimate,” “intend,” “strategy,” “future,” “opportunity,” “goal,” “plan,” “may,” “should,” “will,” “would,” “will be,” “will continue,” “will likely result,” and similar expressions. Forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties, which may cause actual results to differ materially from those expressed or implied in our forward-looking statements, including the risks and uncertainties described in “Risk Factors” (Part II, Item 1A of this Form 10-Q), “Quantitative and Qualitative Disclosures about Market Risk” (Part I, Item 3 of this Form 10-Q), and “Management’s Discussion and Analysis” (Part I, Item 2 of this Form 10-Q). We undertake no duty to update or revise publicly any of the forward-looking statements after the date of this report or to conform such statements to actual results or to changes in our expectations, whether because of new information, future events, or otherwise.

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Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is designed to provide the reader of our accompanying unaudited consolidated financial statements (“financial statements”) with a narrative from the perspective of management on our financial condition, results of operations, liquidity and certain other factors that may affect future results. MD&A is provided as a supplement to, and should be read in conjunction with, our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, and our financial statements and the accompanying notes to our financial statements.
TrueBlue, Inc. (the “company,” “TrueBlue,” “we,” “us,” and “our”) is a leading provider of specialized workforce solutions that help our clients create growth, improve efficiency, and increase reliability. Our workforce solutions meet our clients’ needs for a reliable, efficient workforce in a wide variety of industries.
OVERVIEW
Global employment trends are reshaping and redefining traditional employment models, sourcing strategies and human resource capability requirements. In response, the industry has accelerated its evolution from commercial into specialized staffing, and has expanded into outsourced solutions. Client demand for contingent staffing services is dependent on the overall strength of the labor market and trends toward greater workforce flexibility. Improving economic growth typically results in increasing demand for labor, resulting in greater demand for our staffing services. This may create volatility based on overall economic conditions.
We report our business as three distinct segments: PeopleReady, PeopleManagement and PeopleScout.
Our PeopleReady reportable segment provides on-demand blue-collar and skilled, contingent staffing to a broad range of industries that include construction, manufacturing and logistics, warehousing and distribution, waste and recycling, hospitality, general labor and others.
Our PeopleManagement reportable segment provides contingent labor and outsourced industrial workforce solutions, primarily on-premise, through the following operating segments, which we have aggregated into one reportable segment in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”):

• | Staff Management | SMX: Exclusive recruitment and on-premise management of a facility’s contingent industrial workforce;

• | SIMOS Insourcing Solutions: On-premise management and recruitment of warehouse/distribution operations; and

• | Centerline Drivers: Recruitment and management of temporary and dedicated drivers to the transportation and distribution industries.

Effective March 12, 2018, we divested substantially all the assets and certain liabilities of PlaneTechs, LLC (“PlaneTechs”). For additional information, see Note 3: Acquisition and divestiture, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q.
Our PeopleScout reportable segment provides high-volume, permanent employee recruitment process outsourcing (“RPO”), and management of outsourced labor service providers through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:

• | PeopleScout: Outsourced recruitment of permanent employees on behalf of clients; and

• | PeopleScout MSP: Management of multiple third party staffing vendors on behalf of clients.

Effective June 12, 2018, we acquired TMP Holdings LTD (“TMP”), through our PeopleScout subsidiary. Accordingly, the results associated with the acquisition are included in our PeopleScout operating segment. TMP is a mid-sized RPO and employer branding service provider operating in the United Kingdom, which is the second largest RPO market in the world. We believe this acquisition increases our ability to win multi-continent engagements by adding a physical presence in Europe, referenceable clients and employer branding capabilities. The TMP RPO business will be fully integrated into PeopleScout and expand our global reach as the industry leader.
See Note 13: Segment information, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q, for additional details of our operating segments and reportable segments.
Fiscal Third Quarter of 2018 Highlights
Revenue from services
Total company revenue grew to $680 million for the thirteen weeks ended September 30, 2018, a 3.0% increase compared to the same period in the prior year primarily due to widespread revenue growth for PeopleReady and double-digit revenue growth for PeopleScout.

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PeopleReady revenue from services
PeopleReady revenue grew to $429 million for the thirteen weeks ended September 30, 2018, a 3.3% increase compared to the same period in the prior year. The revenue growth was a further improvement on the year-over-year growth in the second quarter of 2018 of 1.8%. The revenue growth was broad-based across most industries and geographies with 16 of our top 20 states experiencing growth. The revenue growth was primarily driven by improvements to local business development activities.
PeopleManagement revenue from services
PeopleManagement revenue declined to $181 million for the thirteen weeks ended September 30, 2018, a 7.9% decrease compared to the same period in the prior year. The decline was primarily due to the divestiture of our PlaneTechs business effective March 12, 2018, which accounted for a 5.1% decline and the loss of Amazon's Canadian business in September 2018, which accounted for a 2.5% decline in PeopleManagement’s revenue compared to the same period in the prior year. The remaining decline of 0.3% was primarily due to lower volumes with existing clients.
PeopleScout revenue from services
PeopleScout revenue grew to $71 million for the thirteen weeks ended September 30, 2018, a 44.0% increase compared to the same period in the prior year. During the second quarter of 2018, PeopleScout purchased TMP which represented a 30.7% increase in PeopleScout’s revenue for the thirteen weeks ended September 30, 2018, compared to the same period in the prior year. The remaining increase was primarily due to expansion of the scope of services with existing clients.
Gross profit
Total company gross profit as a percentage of revenue for the thirteen weeks ended September 30, 2018 was 27.1%, compared to 26.0% in the same period in the prior year. Gross margin improved in the PeopleReady staffing businesses primarily due to lower workers’ compensation costs as a result of our continued efforts to manage the cost of claims and reduce workplace accidents. Gross margin further improved through the revenue growth at PeopleScout which outpaced our other segments resulting in a larger mix in this higher-margin business and by expanding the scope of services with higher margin clients at PeopleScout.
Selling, general and administrative (“SG&A”) expense
Total company SG&A expense increased by $14 million to $145 million, or 21.4% as a percent of revenue for the thirteen weeks ended September 30, 2018, compared to $132 million, or 19.9% as a percent of revenue for the same period in the prior year. During the second quarter of 2018, PeopleScout purchased TMP which added operating costs of $3 million together with TMP acquisition and integration costs of $1 million, for the thirteen weeks ended September 30, 2018. The increase also included continued investment in cloud-based systems of approximately $2 million and accelerated stock compensation costs associated with the CEO transition of $1 million. SG&A further increased by $7 million to support the continued growth of our business.
Income from operations
Total company income from operations was unchanged at $28 million, or 4.2% as a percent of revenue, for the thirteen weeks ended September 30, 2018, compared to $29 million, or 4.4% as a percent of revenue for the same period in the prior year. The growth in revenue and improved gross profit was offset by growth in SG&A.
Net income
Net income was $24 million, or $0.61 per diluted share for the thirteen weeks ended September 30, 2018, compared to $21 million, or $0.51 per diluted share for the same period in the prior year, a 20% increase in net income per diluted share compared to the same period in the prior year. The increase to net income per diluted share was primarily due to a lower effective tax rate and share repurchases. Our effective tax rate for the thirteen weeks ended September 30, 2018 was 13.0% compared to 27.0% for the same period in the prior year. The decrease in our effective income tax rate was primarily due to the enactment of the comprehensive tax legislation in December 2017, referred to as the Tax Cuts and Jobs Act (the “Tax Act”), which decreased the federal tax rate from 35% to 21% beginning in 2018, and due to discrete tax benefits from additional prior year Work Opportunity Tax Credits.
Additional highlights
We believe we are taking the right steps to expand our operating margin and produce long-term growth for shareholders. We also believe we are in a strong financial position to fund working capital needs for growth opportunities. As of September 30, 2018, we had cash and cash equivalents of $35 million and $185 million available under our revolving credit agreement (“Revolving Credit Facility”) for total liquidity of $220 million.

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We continue to return cash to shareholders through our stock buyback program. On September 15, 2017, our Board of Directors authorized a $100 million share repurchase program of our outstanding common stock. During the year ended December 31, 2017, we used $7 million under this new program to repurchase shares. We repurchased an additional $25 million of common stock during the thirty-nine weeks ended September 30, 2018. As of September 30, 2018, $68 million remains available for repurchase of common stock under the current authorization.
RESULTS OF OPERATIONS
Total company results
The following table presents selected financial data:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except percentages and per share data) | September 30, 2018 | % of revenue | October 1, 2017 | % of revenue |  | September 30, 2018 | % of revenue | October 1, 2017 | % of revenue
Revenue from services | $ | 680,371 |  |  | $ | 660,780 |  |  |  | $ | 1,849,060 |  |  | $ | 1,839,146 |  |
Total revenue growth (decline) % | 3.0 | % |  | (5.2 | )% |  |  | 0.5 | % |  | (8.8 | )% |
Gross profit | $ | 184,318 |  | 27.1 | % | $ | 172,019 |  | 26.0 | % |  | $ | 493,170 |  | 26.7 | % | $ | 466,728 |  | 25.4 | %
Selling, general and administrative expense | 145,382 |  | 21.4 | % | 131,552 |  | 19.9 | % |  | 405,352 |  | 21.9 | % | 378,150 |  | 20.6 | %
Depreciation and amortization | 10,586 |  | 1.6 | % | 11,189 |  | 1.7 | % |  | 30,777 |  | 1.7 | % | 34,650 |  | 1.9 | %
Income from operations | 28,350 |  | 4.2 | % | 29,278 |  | 4.4 | % |  | 57,041 |  | 3.1 | % | 53,928 |  | 2.9 | %
Interest and other income (expense), net | (340 | ) |  | (219 | ) |  |  | 896 |  |  | 10 |  |
Income before tax expense | 28,010 |  |  | 29,059 |  |  |  | 57,937 |  |  |  | 53,938 |  |
Income tax expense | 3,630 |  |  | 7,838 |  |  |  | 7,070 |  |  | 14,909 |  |
Net income | $ | 24,380 |  | 3.6 | % | $ | 21,221 |  | 3.2 | % |  | $ | 50,867 |  | 2.8 | % | $ | 39,029 |  | 2.1 | %
Net income per diluted share | $ | 0.61 |  |  | $ | 0.51 |  |  |  | $ | 1.26 |  |  | $ | 0.94 |  |

Revenue from services
Revenue from services by reportable segment was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except percentages) | September 30, 2018 | Growth (decline) % | Segment % of total | October 1, 2017 | Segment % of total |  | September 30, 2018 | Growth (decline) % | Segment % of total | October 1, 2017 | Segment % of total
Revenue from services: |  |  |  |  |  |  |  |  |  |  |
PeopleReady | $ | 428,665 |  | 3.3 | % | 63.0 | % | $ | 414,995 |  | 62.8 | % |  | $ | 1,122,960 |  | 0.4 | % | 60.7 | % | $ | 1,118,331 |  | 60.8 | %
PeopleManagement | 181,199 |  | (7.9 | )% | 26.6 | % | 196,835 |  | 29.8 | % |  | 543,930 |  | (6.4 | )% | 29.4 | % | 581,408 |  | 31.6 | %
PeopleScout | 70,507 |  | 44.0 | % | 10.4 | % | 48,950 |  | 7.4 | % |  | 182,170 |  | 30.7 | % | 9.9 | % | 139,407 |  | 7.6 | %
Total company | $ | 680,371 |  | 3.0 | % | 100.0 | % | $ | 660,780 |  | 100.0 | % |  | $ | 1,849,060 |  | 0.5 | % | 100.0 | % | $ | 1,839,146 |  | 100.0 | %

PeopleReady
PeopleReady revenue grew to $429 million for the thirteen weeks ended September 30, 2018, a 3.3% increase compared to the same period in the prior year. The revenue growth was broad-based across most industries and geographies with 16 of our top 20 states experiencing growth. The revenue growth was primarily driven by improvements to local business development activities.
PeopleReady revenue grew to $1.1 billion for the thirty-nine weeks ended September 30, 2018, a 0.4% increase compared to the same period in the prior year. The increase is primarily due to a return to growth for PeopleReady in the second quarter of 2018, a 1.8% increase compared to the same period in the prior year. Revenue trends further improved during the third quarter of 2018, a 3.3% increase compared to the same period in the prior year. The growth was broad-based across most geographies and industries we serve, partially offset by energy and hurricane clean up projects that benefited prior year results. The growth was driven primarily driven by improvements to local business development activities.
Wage growth has accelerated due to various minimum wage increases and a need for higher wages to attract talent in tight labor markets. We have increased bill rates for the higher wages, payroll burdens and our traditional mark-ups. While we believe our pricing strategy is the right long-term decision, these actions can have an impact on our revenue trends in the near term.

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PeopleManagement
PeopleManagement revenue declined to $181 million for the thirteen weeks ended September 30, 2018, a 7.9% decrease compared to the same period in the prior year. The decline was primarily due to the divestiture of our PlaneTechs business effective March 12, 2018, which accounted for a 5.1% decline and the loss of Amazon's Canadian business in September 2018, which accounted for a 2.5% decline in PeopleManagement’s revenue compared to the same period in the prior year. The remaining decline of 0.3% was primarily due to lower volumes with existing clients.
PeopleManagement revenue declined to $544 million for the thirty-nine weeks ended September 30, 2018, a 6.4% decrease compared to the same period in the prior year. The decline was primarily due to the divestiture of our PlaneTechs business effective March 12, 2018, which accounted for a 4.3% decline and the loss of Amazon's Canadian business in September 2018, which accounted for a 0.7% decline in PeopleManagement’s revenue compared to the same period in the prior year. The remaining decline of 1.4% was primarily due to lower volumes with existing clients.
PeopleScout
PeopleScout revenue grew to $71 million for the thirteen weeks ended September 30, 2018, a 44.0% increase compared to the same period in the prior year. During the second quarter of 2018, PeopleScout purchased TMP which represented a 30.7% increase in PeopleScout’s revenue for the thirteen weeks ended September 30, 2018, compared to the same period in the prior year. The remaining increase was primarily due to expansion of scope of services for existing clients.
PeopleScout revenue grew to $182 million for the thirty-nine weeks ended September 30, 2018, a 30.7% increase compared to the same period in the prior year. The acquisition of TMP represented a 12.8% increase in PeopleScout’s revenue compared to the same period in the prior year. The increase in revenue was due to a combination of new client wins and expansion of the scope of services for existing clients. Market interest in our recruitment process outsourcing services remains strong and has been accentuated by the launch of our new talent acquisition technology, Affinix TM.
Affinix is PeopleScout's proprietary talent acquisition technology, which we believe has been well received by both current and prospective customers.
Gross profit
Gross profit was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Gross profit | $ | 184,318 |  | $ | 172,019 |  |  | $ | 493,170 |  | $ | 466,728 |
Percentage of revenue | 27.1 | % | 26.0 | % |  | 26.7 | % | 25.4 | %

Total company gross profit as a percentage of revenue for the thirteen weeks ended September 30, 2018 was 27.1%, compared to 26.0% for the same period in the prior year. Total company gross profit as a percentage of revenue for the thirty-nine weeks ended September 30, 2018 was 26.7%, compared to 25.4% for the same period in the prior year. Gross margin improved in the PeopleReady staffing businesses primarily due to lower workers’ compensation costs as a result of our continued efforts to manage the cost of claims and reduce workplace accidents. Continued favorable adjustments to our workers’ compensation liabilities are dependent on our ability to continue to lower accident rates and claim costs. Gross margin further improved by growth in our higher-margin PeopleScout business and continued efficiency gains in its sourcing and recruitment activities.
Selling, general and administrative expense
SG&A expense was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Selling, general and administrative expense | $ | 145,382 |  | $ | 131,552 |  |  | $ | 405,352 |  | $ | 378,150 |
Percentage of revenue | 21.4 | % | 19.9 | % |  | 21.9 | % | 20.6 | %

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Total company SG&A expense increased by $14 million to $145 million, or 21.4% as a percent of revenue for the thirteen weeks ended September 30, 2018, compared to $132 million, or 19.9% as a percent of revenue for the same period in the prior year. During the second quarter of 2018, PeopleScout purchased TMP which added operating costs of $3 million together with TMP acquisition and integration costs of $1 million, for the thirteen weeks ended September 30, 2018. The increase also included continued investment in cloud-based systems of approximately $2 million, and accelerated stock compensation costs associated with the CEO transition of $1 million. SG&A further increased by $7 million to support the continued growth of our business.
Total company SG&A expense increased by $27 million to $405 million, or 21.9% as a percent of revenue for the thirty-nine weeks ended September 30, 2018, compared to $378 million, or 20.6% as a percent of revenue for the same period in the prior year. The TMP acquisition added operating costs of $4 million and acquisition and integration costs of $2 million together for the thirty-nine weeks ended September 30, 2018. The increase also included continued investment in cloud-based systems of approximately $5 million, and accelerated stock compensation costs associated with the CEO transition of $1 million. SG&A further increased by $15 million to support the continued growth of our business.
Depreciation and amortization
Depreciation and amortization was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Depreciation and amortization | $ | 10,586 |  | $ | 11,189 |  |  | $ | 30,777 |  | $ | 34,650 |
Percentage of revenue | 1.6 | % | 1.7 | % |  | 1.7 | % | 1.9 | %

Depreciation and amortization decreased primarily due to a proprietary software application becoming fully depreciated during the fiscal fourth quarter of 2017, which resulted in a decline in depreciation for the thirteen and thirty-nine weeks ended September 30, 2018.
Income taxes
The income tax expense and the effective income tax rate were as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Income tax expense | $ | 3,630 |  | $ | 7,838 |  |  | $ | 7,070 |  | $ | 14,909 |
Effective income tax rate | 13.0 | % | 27.0 | % |  | 12.2 | % | 27.6 | %

Our effective tax rate for the thirty-nine weeks ended September 30, 2018 and October 1, 2017 was 12.2% and 27.6%, respectively. We benefited from the U.S. government enacting comprehensive tax legislation commonly referred to as the Tax Act. The Tax Act made broad and complex changes to the U.S. tax code, including, but not limited to, a federal tax rate reduction from 35.0% to 21.0% beginning in 2018. Additionally, for the thirty-nine weeks ended September 30, 2018 we recognized $0.8 million of discrete tax benefits from prior year hiring credits and $0.4 million of discrete detriments from recording income taxes related to undistributed foreign earnings.
Our tax provision and our effective tax rate are subject to variation due to several factors, including variability in accurately predicting our pre-tax and taxable income and loss by jurisdiction, tax credits, government audit developments, changes in laws, regulations and administrative practices, and relative changes of expenses or losses for which tax benefits are not recognized. Additionally, our effective tax rate can be more or less volatile based on the amount of pre-tax income. For example, the impact of tax credits and non-deductible expenses on our effective tax rate is greater when our pre-tax income is lower.
A significant driver of fluctuations in our effective income tax rate is the Work Opportunity Tax Credit (“WOTC”). WOTC is designed to encourage hiring of workers from certain disadvantaged targeted categories, and is generally calculated as a percentage of wages over a twelve month period up to worker maximums by targeted category. Based on historical results and business trends, we estimate the amount of WOTC we expect to earn related to wages of the current year. However, the estimate is subject to variation because 1) a small percentage of our workers qualify for one or more of the many targeted categories; 2) the targeted categories are subject to different incentive credit rates and limitations; 3) credits fluctuate depending on economic conditions and qualified worker retention periods; and 4) state and federal offices can delay their credit certification processing and have inconsistent certification rates. We recognize additional prior year hiring credits if credits in excess of original estimates have been certified by government

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offices. WOTC was restored through December 31, 2019, as a result of the Protecting Americans from Tax Hikes Act of 2015, signed into law on December 18, 2015.
Changes to our effective tax rate as a result of hiring credits and the Tax Act were as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
| September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Effective income tax rate without adjustments below | 27.5 | % | 38.6 | % |  | 27.8 | % | 39.2 | %
Hiring credits estimate from current year wages | (14.0 | ) | (10.2 | ) |  | (14.0 | ) | (10.2 | )
Additional hiring credits from prior year wages | (1.0 | ) | (1.4 | ) |  | (1.5 | ) | (1.7 | )
Other discrete items | 0.5 |  | — |  |  | (0.1 | ) | 0.3 |
Effective income tax rate | 13.0 | % | 27.0 | % |  | 12.2 | % | 27.6 | %

Segment performance
We evaluate performance based on segment revenue and segment profit. Commencing in the fiscal first quarter of 2018, we revised our internal segment performance measure to be segment profit, rather than the previously reported segment earnings before interest, taxes, depreciation and amortization (segment EBITDA). Segment profit includes revenue, related cost of services, and ongoing operating expenses directly attributable to the reportable segment. Segment profit excludes goodwill and intangible impairment charges, depreciation and amortization expense, unallocated corporate general and administrative expense, interest, other income and expense, income taxes, and costs not considered to be ongoing costs of the segment. The prior year amounts have been recast to reflect this change for consistency purposes. See Note 13: Segment information, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q, for additional details of our reportable segments, as well as a reconciliation of segment profit to income before tax expense.
Segment profit should not be considered a measure of financial performance in isolation or as an alternative to net income in the Consolidated Statements of Operations in accordance with accounting principles generally accepted in the United States of America, and may not be comparable to similarly titled measures of other companies.
PeopleReady segment performance was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except for percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Revenue from services | $ | 428,665 |  | $ | 414,995 |  |  | $ | 1,122,960 |  | $ | 1,118,331 |
Segment profit | 31,230 |  | 28,752 |  |  | 63,953 |  | 57,916 |
Percentage of revenue | 7.3 | % | 6.9 | % |  | 5.7 | % | 5.2 | %

PeopleReady segment profit grew to $31 million, or 7.3% of revenue for the thirteen weeks ended September 30, 2018, compared to $29 million, or 6.9% of revenue for the same period in the prior year. PeopleReady segment profit grew to $64 million, or 5.7% of revenue for the thirty-nine weeks ended September 30, 2018, compared to $58 million, or 5.2% of revenue for the same period in the prior year. The growth was primarily due to widespread revenue growth and lower workers’ compensation costs as a result of our continued efforts to manage the cost of claims and reduce workplace accidents.
PeopleManagement segment performance was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except for percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Revenue from services | $ | 181,199 |  | $ | 196,835 |  |  | $ | 543,930 |  | $ | 581,408 |
Segment profit | 6,169 |  | 6,940 |  |  | 16,530 |  | 18,759 |
Percentage of revenue | 3.4 | % | 3.5 | % |  | 3.0 | % | 3.2 | %

PeopleManagement segment profit decreased 11.1% to $6 million, or 3.4% of revenue for the thirteen weeks ended September 30, 2018, compared to $7 million, or 3.5% of revenue for the same period in the prior year. PeopleManagement segment profit decreased 11.9% to $17 million, or 3.0% of revenue for the thirty-nine weeks ended September 30, 2018, compared to $19 million, or 3.2%

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of revenue for the same period in the prior year. The decline in segment profit and related margin was primarily due to the divestiture of our PlaneTechs business effective March 12, 2018, and volume declines for selected industrial workforce clients. This was partially offset by programs to reduce the cost of services and control SG&A commencing in the prior year in connection with declining revenues. Those programs continued in the current year and have reduced costs in line with our plans. We will continue to monitor and manage our costs while also investing in growth initiatives.
PeopleScout segment performance was as follows:

| Thirteen weeks ended |  | Thirty-nine weeks ended
(in thousands, except for percentages) | September 30, 2018 | October 1, 2017 |  | September 30, 2018 | October 1, 2017
Revenue from services | $ | 70,507 |  | $ | 48,950 |  |  | $ | 182,170 |  | $ | 139,407 |
Segment profit | 12,478 |  | 10,277 |  |  | 35,703 |  | 29,071 |
Percentage of revenue | 17.7 | % | 21.0 | % |  | 19.6 | % | 20.9 | %

PeopleScout segment profit grew to $12 million, or 17.7% of revenue for the thirteen weeks ended September 30, 2018, compared to $10 million, or 21.0% of revenue for the same period in the prior year. The segment profit growth was driven primarily by the acquisition of TMP and the continued strong market interest in our recruitment process outsourcing services and scope expansions with existing clients, which has been accentuated by our new talent acquisition technology, Affinix. During the second quarter of 2018, PeopleScout purchased TMP which contributed $1.1 million of segment profit for the thirteen weeks ended September 30, 2018, compared to the same periods in the prior year. TMP reduced the segment profit as a percent of revenue due to the pass-through nature of media related purchases on behalf of certain clients. Excluding TMP, segment profit as a percentage of revenue decreased 0.6%. The decrease is primarily due to additional operating costs to support organic growth, partially offset by continued efficiency gains in sourcing and recruiting activities. These increases to segment profit were offset by additional operating costs to support organic growth.
PeopleScout segment profit increased to $36 million, or 19.6% of revenue for the thirty-nine weeks ended September 30, 2018, compared to $29 million, or 20.9% of revenue for the same period in the prior year. TMP contributed $1.4 million of segment profit for the thirty-nine weeks ended September 30, 2018, compared to the same periods in the prior year. Excluding TMP, segment profit as a percentage of revenue increased 0.6%. The increase in segment profit was driven by continued efficiency gains in sourcing and recruiting activities. These increases to segment profit were partially offset by additional operating costs to support organic growth.
FUTURE OUTLOOK
We have limited visibility into future demand for our services. However, we believe there is value in providing highlights of our expectations for future financial performance. The following highlights represent our expectations regarding operating trends for the remainder of fiscal 2018. These expectations are subject to revision as our business changes with the overall economy.

• | We expect revenue for the fourth quarter of 2018 to decline approximately 2% to 4%, as compared to the same period in the prior year, due to certain prior year events which are absent from our outlook for the fourth quarter of 2018. Prior year results included energy and hurricane Irma clean up projects, as well as Amazon's Canadian business. In September 2018, we lost the Amazon Canadian business, which had its highest volume in the fourth quarter of the prior year.

• | Our top priority remains to produce solid organic revenue and gross profit growth while leveraging our cost structure to increase income from operations as a percentage of revenue. Through disciplined pricing and management of increasing minimum wages, taxes and benefits, we expect to pass through the higher cost of our temporary workers. Likewise, cost management programs to lower the cost of services and control operating expenses are key priorities in the short-term and to position the business for strong operating leverage and profitable long-term growth in the future.

• | We are committed to technological innovation that makes it easier for our clients to do business with us and easier to connect people to work. We continue making investments in online and mobile applications to improve access, speed and ease of connecting our clients and workers for our staffing businesses and candidates for our recruitment process outsourcing business. We expect these investments will increase the competitive differentiation of our services, improve the efficiency of our service delivery, and reduce our PeopleReady dependence on local branches to find temporary workers and connect them with work. Examples include our new Jobstack mobile platform in the PeopleReady business and our new Affinix talent acquisition technology in the PeopleScout business.

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• | PeopleScout is a recognized industry leader of RPO services, which is in the early stages of that industry’s adoption cycle. Due to the industry growth rate for RPO services, our market leading position, and our advances in technology, we expect the revenue growth of this business to continue to exceed the growth of our other segments. We expect our acquisition of TMP to increase our ability to win multi-continent engagements by adding a physical presence in Europe, referenceable clients and employer branding capabilities.

LIQUIDITY AND CAPITAL RESOURCES
LIQUIDITY
Cash flows from operating activities

| Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017
Net income | $ | 50,867 |  | $ | 39,029 |
Adjustments to reconcile net income to net cash provided by operating activities: |  |
Depreciation and amortization | 30,777 |  | 34,650 |
Provision for doubtful accounts | 10,140 |  | 6,321 |
Stock-based compensation | 9,552 |  | 6,161 |
Deferred income taxes | 2,638 |  | 4,890 |
Other operating activities | 526 |  | 2,724 |
Changes in operating assets and liabilities: |  |
Accounts receivable | (17,960 | ) | (34,198 | )
Income tax receivable | (5,389 | ) | 12,788 |
Accounts payable and other accrued expenses | 1,624 |  | (784 | )
Accrued wages and benefits | 4,724 |  | (176 | )
Workers’ compensation claims reserve | (8,405 | ) | 1,985 |
Other assets and liabilities | (10,468 | ) | 7,392 |
Net cash provided by operating activities | $ | 68,626 |  | $ | 80,782 |

Net cash provided by operating activities was $69 million for the thirty-nine weeks ended September 30, 2018, compared to $81 million for the same period in the prior year.

• | Depreciation and amortization decreased primarily due to a proprietary software application becoming fully depreciated during the fiscal fourth quarter of 2017.

• | The increase in accounts receivable in the current year is primarily due to revenue growth. Our contingent staffing businesses experience seasonal fluctuations. Demand for our PeopleReady services is higher during the second and third quarters of the year with demand peaking in the third quarter. Demand for our PeopleManagement services is higher during the fourth quarter of the year. Demand for PeopleScout services continues to grow with a combination of new client wins and expansion of the scope of services with existing clients. The increase in accounts receivable in the prior year was primarily due to an increase in the days sales outstanding due to customer mix and slowed collections.

• | The increase in income tax receivable in the current year is primarily due to the benefit of higher than expected WOTC. The decrease in income tax receivable in the prior year is due primarily to receipt of a refund of $9 million for returns amended for higher than anticipated benefits from WOTC.

• | The increase in accrued wages and benefits is primarily due to the higher volume of activity from revenue growth, which require increases in the flex workforce to align with client volume changes.

• | Generally, our workers’ compensation claims reserve for estimated claims increases as contingent labor services increases, as is the case in the current year and decreases as contingent labor services declines, as was the case in the prior year. However, our worker safety programs have had a positive impact and have created favorable adjustments to our workers’ compensation liabilities recorded in each period. Continued favorable adjustments to our workers’ compensation liabilities are dependent on our ability to continue to lower accident rates and claim costs.

• | The change in other assets and liabilities is primarily due to an increase in other assets related to current year investments in cloud-based systems of $9 million.

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Cash flows from investing activities

| Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017
Capital expenditures | $ | (10,313 | ) | $ | (16,303 | )
Acquisition of business, net of cash acquired | (22,742 | ) | — |
Divestiture of business | 10,414 |  | — |
Change in restricted investments | 5,274 |  | (20,973 | )
Net cash used in investing activities | $ | (17,367 | ) | $ | (37,276 | )

Net cash used in investing activities was $17 million for the thirty-nine weeks ended September 30, 2018, compared to a $37 million cash use for the same period in the prior year.

• | Effective June 12, 2018, the company acquired all of the outstanding equity interests of TMP, through PeopleScout for a cash purchase price of $23 million, net of cash acquired of $7 million. See Note 3: Acquisition and divestiture, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q, for additional details on the purchase of TMP.

• | Effective March 12, 2018, the company entered into an asset purchase agreement to sell substantially all the assets and certain liabilities of its PlaneTechs business for a purchase price of $11 million, of which $10 million has been paid in cash as of September 30, 2018. See Note 3: Acquisition and divestiture, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q, for additional details on the divestiture of our PlaneTechs business.

• | Restricted investments consist primarily of collateral that has been provided or pledged to insurance carriers and state workers’ compensation programs. The decrease in the incremental cash used in investing activities was primarily due to lower collateral requirements from our workers’ compensation insurance providers, as well as the timing of collateral payments.

Cash flows from financing activities

| Thirty-nine weeks ended
(in thousands) | September 30, 2018 | October 1, 2017
Purchases and retirement of common stock | $ | (24,818 | ) | $ | (29,371 | )
Net proceeds from stock option exercises and employee stock purchase plans | 1,146 |  | 1,179 |
Common stock repurchases for taxes upon vesting of restricted stock | (2,539 | ) | (2,956 | )
Net change in revolving credit facility | 12,000 |  | (1,099 | )
Payments on debt and other liabilities | (22,855 | ) | (1,700 | )
Payment of contingent consideration at acquisition date fair value | — |  | (18,300 | )
Net cash used in financing activities | $ | (37,066 | ) | $ | (52,247 | )

Net cash used in financing activities was $37 million for the thirty-nine weeks ended September 30, 2018, compared to $52 million for the same period in the prior year.

• | We repurchased $25 million of common stock during the thirty-nine weeks ended September 30, 2018. As of September 30, 2018, $68 million remains available for repurchase of common stock under the current authorization.

• | We borrowed against our Revolving Credit Facility to fund the acquisition of TMP effective June 12, 2018 and liquidation of the Synovus Bank loan. See Note 3: Acquisition and divestiture, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q, for additional details on the purchase of TMP.

• | On June 25, 2018, we pre-paid in full our outstandin g obligations of approximately $22 million with Synovus Bank, terminating all commitments under this term loan (the “Term Loan”) dated February 4, 2013 (as subsequently amended). We did not incur any early termination penalties in connection with the termination of the Term Loan.

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Future outlook
Our cash-generating capability provides us with financial flexibility in meeting our operating and investing needs. Our current financial position is highlighted as follows:

• | On July 13, 2018, we replaced our Second Amended and Restated Revolving Credit Agreement, which was subject to borrowing limits tied primarily to eligible billed accounts receivable, and entered into a new credit agreement. This agreement provides a $300 million credit line with an option, subject to lender approval, to increase the amount to $450 million (see Note 8: Long-term debt, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q).

• | We had cash and cash equivalents of $35 million at September 30, 2018.

• | The majority of our workers’ compensation payments are made from restricted cash rather than cash from operations. At September 30, 2018, we had restricted cash and investments totaling $241 million.

We believe that cash provided from operations and our capital resources will be adequate to meet our cash requirements for the foreseeable future.
CAPITAL RESOURCES
Revolving credit facility
On July 13, 2018, we entered into a credit agreement with Bank of America, N.A., Wells Fargo Bank, N.A., PNC Bank, N.A., KeyBank, N.A. and HSBC Bank USA, N.A. (“Revolving Credit Facility”). The agreement provides for a revolving line of credit of up to $300 million with an option, subject to lender approval, to increase the amount to $450 million, and matures in five years. Under the terms of the agreement, we pay a variable rate of interest on funds borrowed based on the London Interbank Offered Rate (LIBOR) plus an applicable spread between 1.25% and 2.50%. Alternatively, at our option, we may pay interest based on a base rate plus an applicable spread between 0.25% and 1.50%. The applicable spread is determined by the consolidated leverage ratio, as defined in the credit agreement. The base rate is the greater of the prime rate (as announced by Bank of America), the federal funds rate plus 0.50%, or the one-month LIBOR rate plus 1.00%.
A commitment fee between 0.250% and 0.375% is applied against the Revolving Credit Facility’s unused borrowing capacity, with the specific rate determined by the consolidated leverage ratio, as defined in the credit agreement. Letters of credit are priced at a margin between 1.00% and 2.25%, plus a fronting fee of 0.50%. Obligations under the agreement are guaranteed by TrueBlue and material U.S. domestic subsidiaries, and are secured by certain collateral of TrueBlue and material U.S. domestic subsidiaries. The agreement contains customary representations and warranties, events of default, and affirmative and negative covenants, including, among others, financial covenants based on our leverage and fixed charge coverage ratios, as defined in the credit agreement. We are currently in compliance with all covenants related to the Revolving Credit Facility (see Note 8: Long-term debt, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q).
Restricted cash and investments
Restricted cash and investments consist principally of collateral that has been provided or pledged to insurance carriers for workers’ compensation and state workers’ compensation programs. Our insurance carriers and certain state workers’ compensation programs require us to collateralize a portion of our workers’ compensation obligation. We have agreements with certain financial institutions that allow us to restrict cash and cash equivalents and investments for the purpose of providing collateral instruments to our insurance carriers to satisfy workers’ compensation claims. At September 30, 2018, we had restricted cash and investments totaling $241 million. The majority of our collateral obligations are held in a trust at the Bank of New York Mellon (“Trust”). See Note 5: Restricted cash and investments, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q, for details of our restricted cash and investments.
We established investment policy directives for the Trust with the first priority to preserve capital, second to ensure sufficient liquidity to pay workers’ compensation claims, third to diversify the investment portfolio, and fourth to maximize after-tax returns. Trust investments must meet minimum acceptable quality standards. The primary investments include U.S. Treasury securities, U.S. agency debentures, U.S. agency mortgages, corporate securities, and municipal securities. For those investments rated by nationally recognized statistical rating organizations the minimum ratings at time of purchase are:

| S&P | Moody’s | Fitch
Short-term rating | A-1/SP-1 | P-1/MIG-1 | F-1
Long-term rating | A | A2 | A

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Workers’ compensation insurance, collateral and claims reserves
Workers’ compensation insurance
We provide workers’ compensation insurance for our temporary and permanent employees. The majority of our current workers’ compensation insurance policies cover claims for a particular event above a $2 million deductible limit, on a “per occurrence” basis and accordingly, we are substantially self-insured.
For workers’ compensation claims originating in Washington, North Dakota, Ohio, Wyoming, Canada and Puerto Rico (our “monopolistic jurisdictions”), we pay workers’ compensation insurance premiums and obtain full coverage under government-administered programs (with the exception of PeopleReady in Ohio where we have a self-insured policy). Accordingly, because we are not the primary obligor, our financial statements do not reflect the liability for workers’ compensation claims in these monopolistic jurisdictions.
Workers’ compensation collateral
Our insurance carriers and certain state workers’ compensation programs require us to collateralize a portion of our workers’ compensation obligation, for which they become responsible should we become insolvent. The collateral typically takes the form of cash and cash-backed instruments, highly rated investment grade securities, letters of credit, and/or surety bonds. On a regular basis, these entities assess the amount of collateral they will require from us relative to our workers’ compensation obligation. Such amounts can increase or decrease independent of our assessments and reserves. We generally anticipate that our collateral commitments will continue to grow as we grow our business. We pay our premiums and deposit our collateral in installments. The majority of the restricted cash and investments collateralizing our self-insured workers’ compensation policies are held in the Trust.
Our total collateral commitments were made up of the following components for the fiscal period end dates presented:

(in thousands) | September 30, 2018 | December 31, 2017
Cash collateral held by workers’ compensation insurance carriers | $ | 22,122 |  | $ | 22,148 |
Cash and cash equivalents held in Trust | 28,494 |  | 16,113 |
Investments held in Trust | 162,519 |  | 171,752 |
Letters of credit (1) | 6,707 |  | 7,748 |
Surety bonds (2) | 21,961 |  | 19,829 |
Total collateral commitments | $ | 241,803 |  | $ | 237,590 |

(1) | We have agreements with certain financial institutions to issue letters of credit as collateral.

(2) | Our surety bonds are issued by independent insurance companies on our behalf and bear annual fees based on a percentage of the bond, which is determined by each independent surety carrier. These fees do not exceed 2.0% of the bond amount, subject to a minimum charge. The terms of these bonds are subject to review and renewal every one to four years and most bonds can be canceled by the sureties with as little as 60 days’ notice.

Workers’ compensation reserve
The following table provides a reconciliation of our collateral commitments to our workers’ compensation reserve as of the fiscal period end dates presented:

(in thousands) | September 30, 2018 | December 31, 2017
Total workers’ compensation reserve | $ | 265,918 |  | $ | 274,323 |
Add back discount on workers’ compensation reserve (1) | 20,238 |  | 19,277 |
Less excess claims reserve (2) | (48,984 | ) | (48,826 | )
Reimbursable payments to insurance provider (3) | 11,786 |  | 5,492 |
Other (4) | (7,155 | ) | (12,676 | )
Total collateral commitments | $ | 241,803 |  | $ | 237,590 |

(1) | Our workers’ compensation reserves are discounted to their estimated net present value while our collateral commitments are based on the gross, undiscounted reserve.

(2) | Excess claims reserve includes the estimated obligation for claims above our deductible limits. These are the responsibility of the insurance carriers against which there are no collateral requirements.

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(3) | This amount is included in restricted cash and represents a timing difference between claim payments made by our insurance carrier and the reimbursement from cash held in the Trust. When claims are paid by our carrier, the amount is removed from the workers’ compensation reserve but not removed from collateral until reimbursed to the carrier.

(4) | Represents the difference between the self-insured reserves and collateral commitments.

Our workers’ compensation reserve is established using estimates of the future cost of claims and related expenses, which are discounted to their estimated net present value. We discount our workers’ compensation liability as we believe the estimated future cash outflows are readily determinable.
Our workers’ compensation reserve for deductible and self-insured claims is established using estimates of the future cost of claims and related expenses that have been reported but not settled, as well as those that have been incurred but not reported. Reserves are estimated for claims incurred in the current year, as well as claims incurred during prior years.
Management evaluates the adequacy of the workers’ compensation reserves in conjunction with an independent quarterly actuarial assessment. Factors considered in establishing and adjusting these reserves include, among other things:

• | changes in medical and time loss (“indemnity”) costs;

• | changes in mix between medical only and indemnity claims;

• | regulatory and legislative developments impacting benefits and settlement requirements;

• | type and location of work performed;

• | the impact of safety initiatives; and

• | positive or adverse development of claims.

Our workers’ compensation claims reserves are discounted to their estimated net present value using discount rates based on returns of “risk-free” U.S. Treasury instruments with maturities comparable to the weighted average lives of our workers’ compensation claims. At September 30, 2018, the weighted average discount rate was 2.0%. The claim payments are made over an estimated weighted average period of approximately five years.
Our workers’ compensation reserves include estimated expenses related to claims above our self-insured limits (“excess claims”), and a corresponding receivable for the insurance coverage on excess claims based on the contractual policy agreements we have with insurance carriers. We discount this reserve and corresponding receivable to its estimated net present value using the discount rates based on average returns of “risk-free” U.S. Treasury instruments available during the year in which the liability was incurred. At September 30, 2018, the weighted average rate was 2.8%. The claim payments are made and the corresponding reimbursements from our insurance carriers are received over an estimated weighted average period of approximately 15 years. The discounted workers’ compensation reserve for excess claims and the corresponding receivable for the insurance on excess claims were $49 million as of September 30, 2018 and December 31, 2017.
Certain workers’ compensation insurance companies with which we formerly did business are in liquidation and have failed to pay a number of excess claims to date. We have recorded a valuation allowance against substantially all of the insurance receivables from the insurance companies in liquidation.
We continue to actively manage workers’ compensation expense through the safety of our temporary workers with our safety programs, and actively control costs with our network of service providers. These actions have had a positive impact creating favorable adjustments to workers’ compensation liabilities recorded in prior periods. Continued favorable adjustments to our workers’ compensation liabilities are dependent on our ability to continue to aggressively lower accident rates and costs of our claims. We expect diminishing favorable adjustments to our workers’ compensation liabilities as the opportunity for significant reduction to frequency and severity of accident rates diminishes.
CONTRACTUAL OBLIGATIONS AND COMMITMENTS
There have been no material changes during the period covered by this Quarterly Report on Form 10-Q, outside of the ordinary course of business, to the contractual obligations specified in the table of contractual obligations found in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017.

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SUMMARY OF CRITICAL ACCOUNTING ESTIMATES
Our critical accounting estimates are discussed in Part II, “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations; Summary of Critical Accounting Estimates” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2017. The following has been updated to reflect the results of our annual goodwill and indefinite-lived intangible asset impairment analyses.
Goodwill and indefinite-lived intangible assets
We evaluate goodwill and indefinite-lived intangible assets for impairment on an annual basis as of the first day of our fiscal second quarter, and whenever events or circumstances make it more likely than not that an impairment may have occurred. These events or circumstances could include a significant change in the business climate, legal factors, operating performance indicators, competition, customer engagement, or sale or disposition of a significant portion of a reporting unit. We monitor the existence of potential impairment indicators throughout the fiscal year.
Goodwill
We test for goodwill impairment at the reporting unit level. We consider our operating segments to be our reporting units for goodwill impairment testing. Our operating segments are PeopleReady, Centerline, Staff Management | SMX, SIMOS, PeopleScout, and PeopleScout MSP. The impairment test involves comparing the fair value of each reporting unit to its carrying value, including goodwill. Fair value reflects the price a market participant would be willing to pay in a potential sale of the reporting unit. If the fair value exceeds carrying value, we conclude that no goodwill impairment has occurred. If the carrying value of the reporting unit exceeds its fair value, we recognize an impairment loss in an amount equal to the excess, not to exceed the carrying value of the goodwill.
Determining the fair value of a reporting unit involves the use of significant estimates and assumptions to evaluate the impact of operational and macroeconomic changes on each reporting unit. The fair value of each reporting unit is a weighted average of the income and market valuation approaches. The income approach applies a fair value methodology based on discounted cash flows. This analysis requires significant estimates and judgments, including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested. Our weighted average cost of capital for our most recent annual impairment test ranged from 10.5% to 11.5%. We also apply a market approach, which identifies similar publicly traded companies and develops a correlation, referred to as a multiple, to apply to the operating results of the reporting units. The primary market multiples to which we compare are revenue and earnings before interest, taxes, depreciation, and amortization. The income and market approaches were equally weighted in our most recent annual impairment test. These combined fair values are reconciled to our aggregate market value of our shares of common stock outstanding on the date of valuation, resulting in a reasonable control premium of 13.2%. We base fair value estimates on assumptions we believe to be reasonable but that are unpredictable and inherently uncertain. Actual future results may differ from those estimates. We consider a reporting unit’s fair value to be substantially in excess of its carrying value at a 20% premium or greater.
Based on our test performed as of the first day of our fiscal second quarter of 2018, all reporting units’ fair values were substantially in excess of their respective carrying values. Accordingly, no impairment loss was recognized for the thirty-nine weeks ended September 30, 2018 nor October 1, 2017.
The estimated fair value of our Staff Management | SMX and SIMOS reporting units were in excess of their carrying value, however, the operations of these reporting units are largely dependent on major national customers. The loss of a major national customer could give rise to an impairment. In that event, we would be required to record a goodwill impairment. We will continue to closely monitor the operational performance of these reporting units.
Indefinite-lived intangible assets
We have indefinite-lived intangible assets related to our Staff Management | SMX and PeopleScout trade names. We test our trade names annually for impairment, and when indicators of potential impairment exist. We utilize the relief from royalty method to determine the fair value of each of our trade names. If the carrying value exceeds the fair value, we recognize an impairment loss in an amount equal to the excess, not to exceed the carrying value. Management uses considerable judgment to determine key assumptions, including projected revenue, royalty rates and appropriate discount rates.
We performed our annual indefinite-lived intangible asset impairment test as of the first day of our fiscal second quarter of 2018 and determined that the estimated fair values exceeded the carrying amounts for our indefinite-lived trade names. Accordingly, no impairment loss was recognized for the thirty-nine weeks ended September 30, 2018 nor October 1, 2017.

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NEW ACCOUNTING STANDARDS
See Note 1: Summary of significant accounting policies, to our Consolidated Financial Statements found in Item 1 of this Quarterly Report on Form 10-Q.

Item 3. | QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Our quantitative and qualitative disclosures about market risk are discussed in Part II, Item 7A, “Quantitative and Qualitative Disclosures About Market Risk” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2017.

Item 4. | CONTROLS AND PROCEDURES

We maintain disclosure controls and procedures that are designed to ensure that material information required to be disclosed in our periodic reports filed or submitted under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Our disclosure controls and procedures are also designed to ensure that information required to be disclosed in the reports we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
During the fiscal third quarter of 2018, we carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and our Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective, as of September 30, 2018.
There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act) during our most recently completed fiscal quarter that materially affected or are reasonably likely to materially affect internal control over financial reporting.
The certifications required by Rule 13a-14 of the Exchange Act are filed as exhibits 31.1 and 31.2, respectively, to this Quarterly Report on Form 10-Q.

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PART II. OTHER INFORMATION

Item 1. | LEGAL PROCEEDINGS

See Note 9: Commitments and contingencies, to our Consolidated Financial Statements found in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Item 1A. | RISK FACTORS

Investing in our securities involves risk. The following risk factors and all other information set forth in this Quarterly Report on Form 10-Q should be considered in evaluating our future prospects. If any of the events described below occur, our business, financial condition, results of operations, liquidity, or access to the capital markets could be materially and adversely affected.
Demand for our workforce solutions is significantly affected by fluctuations in general economic conditions.
The demand for workforce solutions is highly dependent upon the state of the economy and upon the workforce needs of our clients, which creates uncertainty and volatility. As economic activity slows, companies tend to reduce their use of temporary workers and reduce their recruitment of new employees. Significant declines in demand of any region or industry in which we have a major presence may severely reduce the demand for our services and thereby significantly decrease our revenues and profits. Deterioration in economic conditions or the financial or credit markets could also have an adverse impact on our clients’ ability to pay for services we have already provided.
It is difficult for us to forecast future demand for our services due to the inherent uncertainty in forecasting the direction and strength of economic cycles and the project nature of our staffing assignments. The uncertainty can be exacerbated by volatile economic conditions, which may cause clients to reduce or defer projects for which they utilize our services. The negative impact to our business can occur before a decline in economic activity is seen in the broader economy. When it is difficult for us to accurately forecast future demand, we may not be able to determine the optimal level of personnel and investment necessary to profitably take advantage of growth opportunities.
We may be unable to attract sufficient qualified candidates to meet the needs of our clients.
We compete to meet our clients’ needs for workforce solutions and, therefore, we must continually attract qualified candidates to fill positions. Attracting qualified candidates depends on factors such as desirability of the assignment, location, and the associated wages and other benefits. We have experienced shortages of qualified candidates and we may experience such shortages in the future. Further, if there is a shortage, the cost to employ or recruit these individuals could increase. If we are unable to pass those costs through to our clients, it could materially and adversely affect our business. Organized labor periodically engages in efforts to represent various groups of our temporary workers. If we are subject to unreasonable collective bargaining agreements or work disruptions, our business could be adversely affected.
We may not achieve the intended effects of our business strategy.
Our business strategy focuses on driving growth in our PeopleReady, PeopleManagement and PeopleScout business lines by investing in innovative technology, acquisitions, and initiatives which drive organic growth. If we are unsuccessful in executing any of these strategies, we may not achieve our stated goal of revenue growth, which could negatively impact profitability.
Our workforce solutions are subject to extensive government regulation and the imposition of additional regulations, which could materially harm our future earnings.
Our workforce solutions are subject to extensive government regulation. The cost to comply, and any inability to comply with government regulation, could have a material adverse effect on our business and financial results. Increased government regulation of the workplace or of the employer-employee relationship, or judicial or administrative proceedings related to such regulation, could materially harm our business.
Our temporary staffing services employ temporary workers. The wage rates we pay to temporary workers are based on many factors including government mandated minimum wage requirements, payroll taxes and benefits. If we are not able to increase the fees charged to clients to absorb any increased costs related to government-mandated minimum wages, payroll-related taxes, or benefits, our results of operations and financial condition could be adversely affected.
We offer our temporary workers in the United States government mandated health insurance in compliance with the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (collectively, the “ACA”).

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Because the requirements, regulations, and interpretations of the ACA may change, the ultimate financial effect of the ACA is not yet known, and changes in its requirements and interpretations could increase or change our costs. In addition, because of the uncertainty surrounding a potential repeal or replacement of the ACA, we cannot predict with any certainty the likely impact of the ACA’s repeal or the adoption of any other health care reform legislation on our financial condition or operating results. Whether or not there is a change in health care legislation in the United States, there is likely to be significant disruption to the health care market in the future, and the costs of our health care expenditures may increase. If we are unable to comply with changes to the ACA, or any future health care legislation in the United States, or sufficiently raise the rates we charge our clients to cover any additional costs, such noncompliance or increases in costs could materially harm our business.
We may incur employment related claims and costs that could materially harm our business.
We are in the business of employing people in the workplaces of our clients. We incur a risk of liability for claims for personal injury, wage and hour violations, immigration, discrimination, harassment, and other liabilities arising from the actions of our clients and/or temporary workers. Some or all of these claims may give rise to negative publicity, litigation, settlements, or investigations. We may incur costs, charges or other material adverse impacts on our financial statements for the period in which the effect of an unfavorable final outcome becomes probable and can be reasonably estimated.
We maintain insurance with respect to some potential claims and costs with deductibles. We cannot be certain that our insurance will be available, or if available, will be in sufficient amount or scope to cover all claims that may be asserted against us. Should the ultimate judgments or settlements exceed our insurance coverage, they could have a material effect on our business. We cannot be certain we will be able to obtain appropriate types or levels of insurance in the future, that adequate replacement policies will be available on acceptable terms, or at all, or that our insurance providers will be able to pay claims we make under such policies.
We are dependent on workers’ compensation insurance coverage at commercially reasonable terms. Unexpected changes in claim trends on our workers’ compensation may negatively impact our financial condition.
Our temporary staffing services employ workers for which we provide workers’ compensation insurance. Our workers’ compensation insurance policies are renewed annually. The majority of our insurance policies are with AIG. Our insurance carriers require us to collateralize a significant portion of our workers’ compensation obligation. The majority of collateral is held in trust by a third-party for the payment of these claims. The loss or decline in value of the collateral could require us to seek additional sources of capital to pay our workers’ compensation claims. We cannot be certain we will be able to obtain appropriate types or levels of insurance in the future or that adequate replacement policies will be available on acceptable terms. As our business grows or if our financial results deteriorate, the amount of collateral required will likely increase and the timing of providing collateral could be accelerated. Resources to meet these requirements may not be available. The loss of our workers’ compensation insurance coverage would prevent us from operating as a staffing services business in the majority of our markets. Further, we cannot be certain that our current and former insurance carriers will be able to pay claims we make under such policies.
We self-insure, or otherwise bear financial responsibility for, a significant portion of expected losses under our workers’ compensation program. Unexpected changes in claim trends, including the severity and frequency of claims, changes in state laws regarding benefit levels and allowable claims, actuarial estimates, or medical cost inflation, could result in costs that are significantly different than initially reported. There can be no assurance that we will be able to increase the fees charged to our clients in a timely manner and in a sufficient amount to cover increased costs as a result of any changes in claims-related liabilities.
We actively manage the safety of our temporary workers with our safety programs and actively control costs with our network of workers’ compensation related service providers. These activities have had a positive impact creating favorable adjustments to workers’ compensation liabilities recorded in prior periods. The benefit of these adjustments are likely to decline and there can be no assurance that we will be able to continue to reduce accident rates and control costs to produce these results in the future.
We operate in a highly competitive industry and may be unable to retain clients or market share.
Our industry is highly competitive and rapidly innovating, with low barriers to entry. We compete in global, national, regional and local markets with full-service and specialized temporary staffing companies. Our competitors offer a variety of flexible workforce solutions. Therefore, there is no assurance that we will be able to retain clients or market share in the future, nor can there be any assurance that we will, in light of competitive pressures, be able to remain profitable or maintain our current profit margins.
Advances in technology may disrupt the labor and recruiting markets.
We expect the increased use of internet-based and mobile technology will attract additional technology-oriented companies and resources to the staffing industry. Our candidates and clients increasingly demand technological innovation to improve the access to and delivery of our services. We face extensive pressure for lower prices and new service offerings and must continue to invest

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in new technology and industry developments in order to remain relevant to our clients. If we are unable to do so, our business and results of operations may decline materially.
We are at risk of damage to our brands and reputation, which is important to our success.
Our ability to attract and retain clients, temporary workers, candidates, and employees is affected by external perceptions of our brands and reputation. Reputational damage from negative perceptions or publicity could damage our reputation with clients and employees as well as prospective clients and employees. We may not be successful in detecting, preventing, or negating all changes in or impacts upon our reputation.
Our level of debt and restrictions in our credit agreement could negatively affect our operations and limit our liquidity and our ability to react to changes in the economy.
Extensions of credit under our credit agreement (“Revolving Credit Facility”) are limited. Our Revolving Credit Facility contains restrictive covenants that require us to maintain certain financial conditions. Our failure to comply with these restrictive covenants could result in an event of default, which, if not cured or waived, could result in our being required to repay these borrowings before their due date. We may not have sufficient funds on hand to repay these loans, and if we are forced to refinance these borrowings on less favorable terms, or are unable to refinance at all, our results of operations and financial condition could be materially adversely affected by increased costs and rates.
Our principal sources of liquidity are funds generated from operating activities, available cash and cash equivalents, and borrowings under our Revolving Credit Facility. We must have sufficient sources of liquidity to meet our working capital requirements, fund our workers’ compensation collateral requirements, service our outstanding indebtedness, and finance investment opportunities. Without sufficient liquidity, we could be forced to curtail our operations or we may not be able to pursue promising business opportunities.
Our debt levels could have significant consequences for the operation of our business including: requiring us to dedicate a significant portion of our cash flow from operations to servicing our debt rather than using it for our operations; limiting our ability to obtain additional debt financing for future working capital, capital expenditures, or other corporate purposes; limiting our ability to take advantage of significant business opportunities, such as acquisition opportunities; limiting our ability to react to changes in market or industry conditions; and putting us at a disadvantage compared to competitors with less debt.
The loss of, or substantial decline in revenue from, a major client could have a material adverse effect on our revenues, profitability and liquidity.
We experience revenue concentration with large clients. Generally our contracts do not contain guarantees of minimum duration, revenue levels, or profitability and our clients may terminate their contracts or materially reduce their requested levels of service at any time. The loss of, or reduced demand for our services from, major clients could have a material adverse effect on our business, financial condition and results of operations. For example, the loss of Amazon Canada as a customer will reduce our revenues in the fourth quarter and thereafter. In addition, client concentration exposes us to concentrated credit risk, as a significant portion of our accounts receivable may be from a small number of clients. If we are unable to collect our receivables or are required to take additional reserves, our results and cash flows will be adversely affected.
Failure of our information technology systems could adversely affect our operating results.
The efficient operation of our business is dependent on our information technology systems. We rely on our information technology systems to monitor and control our operations, adjust to changing market conditions, implement strategic initiatives, and provide services to clients. We rely heavily on proprietary and third-party information technology systems, mobile device technology and related services, and other technology which may not yield the intended results. Our systems may experience problems with functionality and associated delays. The failure of our systems to perform as anticipated could disrupt our business and could result in decreased revenue and increased overhead costs, causing our business and results of operations to suffer materially.
Our information technology systems may need to be updated or replaced.
We occasionally implement, modify, retire and change our systems. For example, we are in the process of implementing a new cloud-based enterprise accounting system. These changes to our information technology systems may be disruptive, take longer than desired, be more expensive than anticipated, be distracting to management, or fail, causing our business and results of operations to suffer materially.

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A cyberattack, or improper disclosure of, or access to, our confidential and/or proprietary information could materially harm our business.
Our business uses confidential information about applicants, candidates, temporary workers, other employees and clients. We experience cyberattacks, computer viruses, social engineering schemes and other means of unauthorized access to our systems. The security controls over sensitive or confidential information and other practices we and our third-party vendors follow may not prevent the improper access to, disclosure of, or loss of such information. Failure to protect the integrity and security of such confidential and/or proprietary information could expose us to regulatory fines, litigation, contractual liability, damage to our reputation and increased compliance costs.
A data breach, or improper disclosure of, or access to our clients’ information could materially harm our business.
Our temporary workers and employees may have access to or exposure to confidential information about applicants, candidates, temporary workers, other employees and clients. The security controls over sensitive or confidential information and other practices we, clients and our third-party vendors follow may not prevent the improper access to, disclosure of, or loss of such information. Failure to protect the integrity and security of such confidential and/or proprietary information could expose us to regulatory fines, litigation, contractual liability, damage to our reputation and increased compliance costs.
Our facilities, operations and information technology systems are vulnerable to damage and interruption.
Our primary computer systems, headquarters, support facilities and operations are vulnerable to damage or interruption from power outages, computer and telecommunications failures, computer viruses, employee errors, security breaches, natural disasters and catastrophic events. Failure of our systems or damage to our facilities may cause significant interruption to our business, and require significant additional capital and management resources to resolve, causing material harm to our business.
Acquisitions and new business initiatives may have an adverse effect on our business.
We expect to continue making acquisitions, adjusting the composition of our business lines, and entering into new business initiatives as part of our business strategy. This strategy may be impeded, however, if we cannot identify suitable acquisition candidates or new business initiatives, or if acquisition candidates are not available under acceptable terms. Future acquisitions could result in incurring additional debt and contingent liabilities, an increase in interest expense, amortization expense, and charges related to integration costs. New business initiatives and changes in the composition of our business mix can be distracting to our management and disruptive to our operations, causing our business and results of operations to suffer materially. Acquisitions and new business initiatives, including initiatives outside of our workforce solutions business, could involve significant unanticipated challenges and risks including not advancing our business strategy, not realizing our anticipated return on investment, experiencing difficulty in implementing initiatives or integrating acquired operations, or directing management’s attention from our other businesses. These events could cause material harm to our business, operating results, or financial condition.
Our results of operations could materially deteriorate if we fail to attract, develop and retain qualified employees.
Our performance is dependent on attracting and retaining qualified employees who are able to meet the needs of our clients. We believe our competitive advantage is providing unique solutions for each client, which requires us to have trained and engaged employees. Our success depends upon our ability to attract, develop and retain a sufficient number of qualified employees, including management, sales, recruiting, service and administrative personnel. The turnover rate in the employment services industry is high, and qualified individuals of the requisite caliber and number needed to fill these positions may be in short supply. Our inability to recruit, train and motivate a sufficient number of qualified individuals may delay or affect the speed and quality of our strategy execution and planned growth. Delayed expansion, significant increases in employee turnover rates, or significant increases in labor costs could have a material adverse effect on our business, financial condition and results of operations.
We may have additional tax liabilities that exceed our estimates.
We are subject to federal taxes, a multitude of state and local taxes in the United States, and taxes in foreign jurisdictions. We face continued uncertainty surrounding the recent 2017 Tax Cuts and Jobs Act and any reduction or change in tax credits which we utilize, such as the Work Opportunity Tax Credit. In the ordinary course of our business, there are transactions and calculations where the ultimate tax determination is uncertain. We are regularly subject to audit by tax authorities. Although we believe our tax estimates are reasonable, the final determination of tax audits and any related litigation could be materially different from our historical tax provisions and accruals. The results of an audit or litigation could materially harm our business. The taxing authorities of the jurisdictions in which we operate may challenge our methodologies for valuing intercompany arrangements or may change their laws, which could increase our worldwide effective tax rate and harm our financial position and results of operations.

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We cannot guarantee that we will repurchase our common stock pursuant to our share repurchase program or that our share repurchase program will enhance long-term shareholder value.
In September 2017, our Board of Directors authorized a share repurchase program. Under the program, we are authorized to repurchase shares of common stock for an aggregate purchase price not to exceed $100 million, excluding fees, commissions and other ancillary expenses. Although the Board of Directors has authorized a share repurchase program, the share repurchase program does not obligate the company to repurchase any specific dollar amount or to acquire any specific number of shares. The timing and amount of the repurchases, if any, will depend upon several factors, including market and business conditions, the trading price of the company’s common stock and the nature of other investment opportunities. The repurchase program may be limited, suspended or discontinued at any time without prior notice. In addition, repurchases of our common stock pursuant to our share repurchase program could affect our stock price and increase its volatility. The existence of a share repurchase program could cause our stock price to be higher than it would be in the absence of such a program and could potentially reduce the market liquidity for our stock. Additionally, our share repurchase program could diminish our cash reserves, which may impact our ability to finance future growth and to pursue possible future strategic opportunities and acquisitions. There can be no assurance that these share repurchases will enhance shareholder value because the market price of our common stock may decline below the level at which we repurchased shares of stock. Although our share repurchase program is intended to enhance long-term shareholder value, there is no assurance that it will do so and short-term stock price fluctuations could reduce the program’s effectiveness.
Failure to maintain adequate financial and management processes and controls could lead to errors in our financial reporting.
If our management is unable to certify the effectiveness of our internal controls, including those over our third-party vendors, or if our independent registered public accounting firm cannot render an opinion on the effectiveness of our internal controls over financial reporting, or if material weaknesses in our internal controls are identified, we could be subject to regulatory scrutiny and a loss of public confidence. In addition, if we do not maintain adequate financial and management personnel, processes and controls, we may not be able to accurately report our financial performance on a timely basis, which could cause our stock price to fall.
Outsourcing certain aspects of our business could result in disruption and increased costs.
We have outsourced certain aspects of our business to third-party vendors that subject us to risks including disruptions in our business and increased costs. For example, we have engaged third parties to host and manage certain aspects of our data center, information and technology infrastructure, mobile applications, and electronic pay solutions, to provide certain back office support activities, and to support business process outsourcing for our clients. Accordingly, we are subject to the risks associated with the vendors’ ability to provide these services in a manner that meet our needs. If the cost of these services is more than expected, if we or the vendors are unable to adequately protect our data and information is lost, or if our ability to deliver our services is interrupted, then our business and results of operations may be negatively impacted.
If our acquired intangible assets become impaired we may be required to record a significant charge to earnings.
We regularly review acquired intangible assets for impairment when events or changes in circumstances indicate that the carrying value may not be recoverable. We test goodwill and indefinite-lived intangible assets for impairment at least annually. Factors that may be considered a change in circumstances, indicating that the carrying value of the intangible assets may not be recoverable, include: macroeconomic conditions, such as deterioration in general economic conditions; industry and market considerations, such as deterioration in the environment in which we operate; cost factors, such as increases in labor or other costs that have a negative effect on earnings and cash flows; our financial performance, such as negative or declining cash flows or a decline in actual or planned revenue or earnings compared with actual and projected results of relevant prior periods; other relevant entity-specific events, such as changes in management, key personnel, strategy, or clients; and sustained decreases in share price. We may be required to record a significant charge in our financial statements during the period in which we determine an impairment of our acquired intangible assets has occurred, therefore negatively impacting our financial results.
Our stock price may be volatile.
Our stock price may experience substantial fluctuation based on a variety of factors, several of which are beyond our control. Some of these factors include general economic conditions; actual or anticipated variations in our quarterly operating results; changes in financial estimates by securities analysts; changes or volatility in the financial markets; announcements by our competitors related to new services or acquisitions; and shareholder activism. Fluctuations in our stock price could mean that investors will not be able to sell their shares at or above the price they paid and may impair our ability in the future to offer common stock as a source of additional capital.

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We face risks in operating internationally.
A portion of our business operations and support functions are located outside of the United States. These international operations are subject to a number of risks, including political and economic conditions in those foreign countries, the burden of complying with various foreign laws and technical standards, unpredictable changes in foreign regulations, U.S. legal requirements governing U.S. companies operating in foreign countries, legal and cultural differences in the conduct of business, potential adverse tax consequences and difficulty in staffing and managing international operations. We could also be exposed to fines and penalties under U.S. or foreign laws prohibiting improper payments to governmental officials and others for the purpose of obtaining or retaining business. Although we have implemented policies and procedures designed to ensure compliance with these laws, we cannot be sure that our employees, contractors or agents will not violate such policies. Any such violations could materially damage our reputation, brands, business and operating results. Further, changes in U.S. laws and policies governing foreign investment and use of foreign operations or workers, and any negative sentiments towards the United States as a result of such changes, could adversely affect our operations.
Foreign currency fluctuations may have a material adverse effect on our operating results.
We report our results of operations in U.S. dollars. The majority of our revenues are generated in the United States. Our international operations are denominated in currencies other than the U.S. dollar, and unfavorable fluctuations in foreign currency exchange rates could have an adverse effect on our reported financial results. Increases or decreases in the value of the U.S. dollar against other major currencies could affect our revenues, operating profit and the value of balance sheet items denominated in foreign currencies. Our exposure to foreign currencies could have an adverse effect on our business, financial condition, cash flow and/or results of operations. Furthermore, the volatility of currencies may impact year-over-year comparability.

Item 2. | UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The table below includes repurchases of our common stock pursuant to publicly announced plans or programs and those not made pursuant to publicly announced plans or programs during the thirteen weeks ended September 30, 2018.

Period | Total number of shares purchased (1) | Weighted average price paid per share (2) | Total number of shares purchased as part of publicly announced plans or programs (3) | Maximum number of shares (or approximate dollar value) that may yet be purchased under plans or programs at period end (4)
07/02/2018 through 07/29/2018 | 1,468 |  |  | $27.05 |  | 1,500 |  | $73.5 million
07/30/2018 through 08/26/2018 | 2,154 |  |  | $27.93 |  | 172,410 |  | $68.6 million
08/27/2018 through 09/30/2018 | 1,386 |  |  | $29.08 |  | 26,900 |  | $67.8 million
Total | 5,008 |  |  | $27.99 |  | 200,810 |  |

(1) | During the thirteen weeks ended September 30, 2018, we purchased 5,008 shares in order to satisfy employee tax withholding obligations upon the vesting of restricted stock. These shares were not acquired pursuant to any publicly announced purchase plan or program.

(2) | Weighted average price paid per share does not include any adjustments for commissions.

(3) | The weighted average price per share for shares repurchased under the share repurchase program during the period was $28.28.

(4) | On September 15, 2017, our Board of Directors authorized a $100 million share repurchase program of our outstanding common stock. The share repurchase program does not obligate us to acquire any particular amount of common stock and does not have an expiration date. As of September 30, 2018, $67.8 million remains available for repurchase under the current authorization.

Item 3. | DEFAULTS UPON SENIOR SECURITIES

Not applicable.

Item 4. | MINE SAFETY DISCLOSURES

Not applicable.

Item 5. | OTHER INFORMATION

None.

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Item 6. | EXHIBITS

|  |  | Incorporated by reference
Exhibit number | Exhibit description | Filed herewith | Form | File no. | Date of first filing
3.1 | Amended and Restated Articles of Incorporation. |  | 8-K | 001-14543 | 05/12/2016
3.2 | Amended and Restated Bylaws. |  | 10-Q | 001-14543 | 10/30/2017
10.1 | Credit agreement by and among Bank of America, N.A., Wells Fargo Bank, N.A., PNC Bank, N.A., Key Bank, HSBC and TrueBlue, Inc. dated as of July 13, 2018. |  | 8-K | 001-14543 | 07/16/2018
10.2 | Executive Employment Agreement between TrueBlue, Inc. and Patrick Beharelle, dated September 18, 2018. |  | 8-K | 001-14543 | 09/18/2018
10.3 | First Amendment to Change-in-Control Agreement between TrueBlue, Inc. and Patrick Beharelle, dated September 18, 2018. |  | 8-K | 001-14543 | 09/18/2018
10.4 | First Amendment to Non-Competition Agreement between TrueBlue, Inc. and Patrick Beharelle, dated September 18, 2018. |  | 8-K | 001-14543 | 09/18/2018
31.1 | Certification of A. Patrick Beharelle, Chief Executive Officer of TrueBlue, Inc., Pursuant to Rule 13a-14(a), as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. | X |  |  |
31.2 | Certification of Derrek L. Gafford, Chief Financial Officer of TrueBlue, Inc., Pursuant to Rule 13a-14(a), as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. | X |  |  |
32.1 | Certification of A. Patrick Beharelle, Chief Executive Officer of TrueBlue, Inc. and Derrek L. Gafford, Chief Financial Officer of TrueBlue, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. | X |  |  |
101.INS | XBRL Instance Document. |  |  |  |
101.SCH | XBRL Taxonomy Extension Schema. |  |  |  |
101.CAL | XBRL Taxonomy Extension Calculation Linkbase. |  |  |  |
101.DEF | XBRL Taxonomy Extension Definition Linkbase. |  |  |  |
101.LAB | XBRL Taxonomy Extension Label Linkbase. |  |  |  |
101.PRE | XBRL Taxonomy Extension Presentation Linkbase. |  |  |  |

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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

|  | TrueBlue, Inc. |  |
|  | /s/ A. Patrick Beharelle | 11/5/2018 |
|  | Signature | Date |
| By: | A. Patrick Beharelle, Director and Chief Executive Officer |  |
|  | /s/ Derrek L. Gafford | 11/5/2018 |
|  | Signature | Date |
| By: | Derrek L. Gafford, Chief Financial Officer and Executive Vice President |  |
|  | /s/ Norman H. Frey | 11/5/2018 |
|  | Signature | Date |
| By: | Norman H. Frey, Chief Accounting Officer and Senior Vice President |  |

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