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SEGMENT INFORMATION
 3 Months Ended
Mar. 29, 2020
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Our operating segments are based on the organizational structure for which financial results are regularly reviewed by our chief operating decision-maker, our Chief Executive Officer, to determine resource allocation and assess performance.
Our operating segments and reportable segments are described below:
Our PeopleReady reportable segment provides blue-collar, contingent staffing through the PeopleReady operating segment. PeopleReady provides on-demand and skilled labor in a broad range of industries that include construction, manufacturing and logistics, warehousing and distribution, retail, waste and recycling, energy, hospitality, general labor and others.
Our PeopleManagement reportable segment provides contingent labor and outsourced industrial workforce solutions, primarily on-site at the client’s facility, through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:
•
On-site: On-site management and recruitment for the contingent industrial workforce of manufacturing, warehouse, and distribution facilities; and
•
Centerline Drivers: Recruitment and management of contingent and dedicated commercial drivers to the transportation and distribution industries.
Our PeopleScout reportable segment provides high-volume, permanent employee recruitment process outsourcing, employer branding services and management of outsourced labor service providers through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:
•
PeopleScout: Outsourced recruitment of permanent employees on behalf of clients; and
•
PeopleScout MSP: Management of multiple third-party staffing vendors on behalf of clients.
We evaluate performance based on segment revenue and segment profit (loss). Inter-segment revenue is minimal. Segment profit (loss) includes revenue, related cost of services, and ongoing operating expenses directly attributable to the reportable segment. Segment profit (loss) excludes goodwill and intangible impairment charges, depreciation and amortization expense, unallocated corporate general and administrative expense, interest, other income and expense, income taxes, and other adjustments not considered to be ongoing.
The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:
 
Thirteen weeks ended
(in thousands)
March 29,
2020
March 31,
2019
Revenue from services:
 
 
Contingent staffing
 
 
PeopleReady
$
299,294

$
326,868

PeopleManagement
141,614

158,044

Human resource outsourcing
 
 
PeopleScout
53,344

67,440

Total company
$
494,252

$
552,352


The following table presents a reconciliation of segment profit to income (loss) before tax expense (benefit):
 
Thirteen weeks ended
(in thousands)
March 29,
2020
March 31,
2019
Segment profit (loss):
 
 
PeopleReady
$
7,655

$
11,470

PeopleManagement
(314
)
2,306

PeopleScout
2,508

10,427

 
9,849

24,203

Corporate unallocated
(5,209
)
(7,277
)
Work Opportunity Tax Credit processing fees
(135
)
(240
)
Acquisition/integration costs
—

(577
)
Goodwill and intangible asset impairment charge
(175,189
)
—

Other costs
4,273

2,606

Depreciation and amortization
(9,094
)
(9,952
)
Income (loss) from operations
(175,505
)
8,763

Interest and other income (expense), net
263

553

Income (loss) before tax expense (benefit)
$
(175,242
)
$
9,316


Asset information by reportable segment is not presented since we do not manage our segments on a balance sheet basis.