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SEGMENT INFORMATION
9 Months Ended
Sep. 26, 2021
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Our operating segments and reportable segments are described below:
Our PeopleReady reportable segment provides blue-collar, contingent staffing through the PeopleReady operating segment. PeopleReady provides on-demand and skilled labor in a broad range of industries that include construction, manufacturing and logistics, warehousing and distribution, retail, waste and recycling, energy, hospitality, and general labor.
Our PeopleManagement reportable segment provides contingent labor and outsourced industrial workforce solutions, primarily on-site at the client’s facility, through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:
PeopleManagement On-Site: On-site management and recruitment for the contingent industrial workforce of manufacturing, warehouse, and distribution facilities; and
PeopleManagement Centerline: Recruitment and management of contingent and dedicated commercial drivers to the transportation and distribution industries.
Our PeopleScout reportable segment provides high-volume, permanent employee recruitment process outsourcing, employer branding services and management of outsourced labor service providers through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:
PeopleScout RPO: Outsourced recruitment of permanent employees on behalf of clients and employer branding services; and
PeopleScout MSP: Management of multiple third-party staffing vendors on behalf of clients.
The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:
Thirteen weeks ended
Thirty-nine weeks ended
(in thousands)September 26,
2021
September 27,
2020
September 26,
2021
September 27,
2020
Revenue from services:
Contingent staffing
PeopleReady$349,056 $293,546 $908,764 $801,991 
PeopleManagement157,789 147,241 461,899 407,516 
Human resource outsourcing
PeopleScout70,186 33,743 181,029 118,219 
Total company$577,031 $474,530 $1,551,692 $1,327,726 
The following table presents a reconciliation of segment profit to income (loss) before tax expense (benefit):
Thirteen weeks ended
Thirty-nine weeks ended
(in thousands)September 26,
2021
September 27,
2020
September 26,
2021
September 27,
2020
Segment profit:
PeopleReady$24,690 $18,714 $54,987 $27,002 
PeopleManagement2,360 4,574 8,697 6,063 
PeopleScout9,778 349 24,672 75 
Total segment profit36,828 23,637 88,356 33,140 
Corporate unallocated (7,667)(5,968)(20,593)(16,106)
Third-party processing fees for hiring tax credits(419)(174)(584)(309)
Amortization of software as a service assets(670)(575)(1,989)(1,692)
Goodwill and intangible asset impairment charge— — — (175,189)
Workforce reduction costs(110)(270)(194)(12,589)
COVID-19 government subsidies, net92 4,071 4,131 7,175 
Other benefits (costs)(300)(357)(2,240)5,548 
Depreciation and amortization (6,426)(7,652)(20,405)(24,002)
Income (loss) from operations21,328 12,712 46,482 (184,024)
Interest expense and other income, net581 (174)1,880 (323)
Income (loss) before tax expense (benefit)$21,909 $12,538 $48,362 $(184,347)
Asset information by reportable segment is not presented as we do not manage our segments on a balance sheet basis.