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SEGMENT INFORMATION (Tables)
12 Months Ended
Dec. 26, 2021
Segment Reporting [Abstract]  
Schedule of Segment Information
The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:
(in thousands)202120202019
Revenue from services:
Contingent staffing
PeopleReady$1,270,928 $1,099,462 $1,474,062 
PeopleManagement639,741 586,822 642,233 
Human resource outsourcing
PeopleScout262,953 160,076 252,484 
Total company$2,173,622 $1,846,360 $2,368,779 
The following table presents a reconciliation of segment profit to income (loss) before tax expense (benefit):
(in thousands)202120202019
Segment profit:
PeopleReady$82,398 $43,200 $82,106 
PeopleManagement13,196 11,717 12,593 
PeopleScout36,163 4,525 37,831 
Total segment profit131,757 59,442 132,530 
Corporate unallocated (27,937)(20,714)(21,870)
Third-party processing fees for hiring tax credits(734)(495)(960)
Amortization of software as a service assets(2,709)(2,307)(1,624)
Acquisition/integration costs— — (1,562)
Goodwill and intangible asset impairment charge— (175,189)— 
Gain on deferred compensation assets(2,897)(1,725)(495)
Workforce reduction costs(1,993)(12,570)(3,301)
COVID-19 government subsidies, net4,222 6,211 — 
Other benefits (costs)(3,711)4,496 1,010 
Depreciation and amortization (27,556)(32,031)(37,549)
Income (loss) from operations68,442 (174,882)66,179 
Interest expense and other income, net5,408 1,620 3,865 
Income (loss) before tax expense (benefit)$73,850 $(173,262)$70,044 
Revenue from External Customers by Geographic Areas
Our international operations are primarily in Canada, Australia and the United Kingdom. Revenue by region was as follows:
(in thousands, except percentages)2021%2020%2019%
United States$2,017,529 92.8 %$1,729,171 93.7 %$2,222,543 93.8 %
International operations156,093 7.2 117,189 6.3 146,236 6.2 
Total revenue from services$2,173,622 100.0 %$1,846,360 100.0 %$2,368,779 100.0 %