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SEGMENT INFORMATION (Note)
 12 Months Ended
Dec. 25, 2022
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Segment information
Our operating segments and reportable segments are described below:
Our PeopleReady reportable segment provides blue-collar, contingent staffing through the PeopleReady operating segment. PeopleReady provides on-demand and skilled labor in a broad range of industries that include construction, transportation, manufacturing, retail, hospitality and renewable energy.
Our PeopleScout reportable segment provides high-volume, permanent employee recruitment process outsourcing, employer branding services and management of outsourced labor service providers through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:
•PeopleScout RPO: Outsourced recruitment of permanent employees on behalf of clients and employer branding services; and
•PeopleScout MSP: Management of multiple third-party staffing vendors on behalf of clients.
Our PeopleManagement reportable segment provides contingent labor and outsourced industrial workforce solutions, primarily on-site at the client’s facility, through the following operating segments, which we have aggregated into one reportable segment in accordance with U.S. GAAP:
•PeopleManagement On-Site: On-site management and recruitment for the contingent industrial workforce of manufacturing, warehousing and distribution facilities; and
•PeopleManagement Centerline: Recruitment and management of contingent and dedicated commercial drivers to the transportation and distribution industries.
The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:
(in thousands)202220212020
Revenue from services:
Contingent staffing
PeopleReady$1,272,852 $1,270,928 $1,099,462 
PeopleManagement663,814 639,741 586,822 
Human resource outsourcing
PeopleScout317,518 262,953 160,076 
Total company$2,254,184 $2,173,622 $1,846,360 
The following table presents a reconciliation of segment profit to income (loss) before tax expense (benefit):
(in thousands)202220212020
Segment profit:
PeopleReady$87,743 $82,398 $43,200 
PeopleManagement15,811 13,196 11,717 
PeopleScout44,771 36,163 4,525 
Total segment profit148,325 131,757 59,442 
Corporate unallocated (31,326)(27,937)(20,714)
Third-party processing fees for hiring tax credits(594)(734)(495)
Amortization of software as a service assets(2,985)(2,709)(2,307)
Goodwill and intangible asset impairment charge— — (175,189)
Gain on deferred compensation assets— (2,897)(1,725)
PeopleReady technology upgrade costs(7,935)(1,300)— 
COVID-19 government assistance, net— 4,222 6,211 
Other costs(4,027)(4,404)(8,074)
Depreciation and amortization (29,273)(27,556)(32,031)
Income (loss) from operations72,185 68,442 (174,882)
Interest expense and other income, net1,231 5,408 1,620 
Income (loss) before tax expense (benefit)$73,416 $73,850 $(173,262)
Asset information by reportable segment is not presented since we do not manage our segments on a balance sheet basis.
Domestic and international revenue
Our international operations are primarily in Canada, the United Kingdom, and Australia. Revenue by region was as follows:
(in thousands, except percentages)2022%2021%2020%
United States$2,073,596 92.0 %$2,017,529 92.8 %$1,729,171 93.7 %
International operations180,588 8.0 156,093 7.2 117,189 6.3 
Total revenue from services$2,254,184 100.0 %$2,173,622 100.0 %$1,846,360 100.0 %
Concentrations of client risk
No single client represented more than 10.0% of total company revenue for fiscal 2022, 2021 or 2020. Client concentration for our reportable segments was as follows:
•No single client represented 10.0% or more of our PeopleReady reportable segment revenue for fiscal 2022, 2021, or 2020.
•One client represented 13.1%, 10.9% and 10.1% of our PeopleScout reportable segment revenue for fiscal 2022, 2021 and 2020, respectively.
•One client represented 10.6% and 10.1% of our PeopleManagement reportable segment revenue for fiscal 2022 and 2020, respectively. No single client represented 10.0% or more of our PeopleManagement reportable segment revenue for fiscal 2021.
Property and equipment located in international operations was approximately 4.6% and 5.6% of total property and equipment, net as of December 25, 2022 and December 26, 2021, respectively.