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SEGMENT INFORMATION (Tables)

12 Months Ended

Dec. 31, 2023

Segment Reporting [Abstract]

Schedule of Segment Information

The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:

(in thousands)			2023			2022			2021
Revenue from services:
Contingent staffing
PeopleReady			$	1,096,318		$	1,272,852		$	1,270,928
PeopleManagement			580,591			663,814			639,741
Human resource outsourcing
PeopleScout			229,334			317,518			262,953
Total company			$	1,906,243		$	2,254,184		$	2,173,622

The following table presents a reconciliation of segment profit to income (loss) before tax expense (benefit):

(in thousands)			2023			2022			2021
Segment profit:
PeopleReady			$	26,606		$	87,743		$	82,398
PeopleManagement			6,963			15,811			13,196
PeopleScout			26,922			44,771			36,163
Total segment profit			60,491			148,325			131,757
Corporate unallocated			(31,507)			(31,326)			(27,937)
Third-party processing fees for hiring tax credits			(253)			(594)			(734)
Amortization of software as a service assets			(4,117)			(2,985)			(2,709)
Goodwill and intangible asset impairment charge			(9,485)			—			—
Gain on deferred compensation assets			—			—			(2,897)
PeopleReady technology upgrade costs			(1,342)			(7,935)			(1,300)
Executive leadership transition costs			(5,788)			1,422			(232)
COVID-19 government assistance, net			(525)			—			4,222
Other benefits (costs)			(5,503)			(5,449)			(4,172)
Depreciation and amortization			(25,821)			(29,273)			(27,556)
Income (loss) from operations			(23,850)			72,185			68,442
Interest and other income (expense), net			3,205			1,231			5,408
Income (loss) before tax expense (benefit)			$	(20,645)		$	73,416		$	73,850

Revenue from External Customers by Geographic Areas

Our international operations are primarily in Canada, the United Kingdom, and Australia. Revenue by region was as follows:

(in thousands, except percentages)			2023			%			2022			%			2021			%
United States			$	1,750,427		91.8		%	$	2,073,596		92.0		%	$	2,017,529		92.8		%
International operations			155,816			8.2			180,588			8.0			156,093			7.2
Total revenue from services			$	1,906,243		100.0		%	$	2,254,184		100.0		%	$	2,173,622		100.0		%

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- Definition

Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue.

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