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SEGMENT INFORMATION (Tables) | 12 Months Ended
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Dec. 29, 2024
Segment Reporting [Abstract] |
Schedule of Segment Information | The following tables present our revenue from services by segment, with a reconciliation to total company revenue. Also, the tables present significant segment expense categories regularly provided to the CODM and included in the calculation of segment profit. Refer to Note 1: Summary of Significant Accounting Policies for definition of segment profit. Cost of services and SG&A expense for the individual segments, as presented in the tables below, exclude certain costs and benefits that are also excluded from the calculation of segment profit. Lastly, the tables include a reconciliation of segment profit to income (loss) before tax expense (benefit).
| 2024
(in thousands) | PeopleReady | PeopleScout | PeopleManagement | Total Company
Revenue from services | $ | 868,549 |  | $ | 156,643 |  | $ | 542,201 |  | $ | 1,567,393 |
Cost of services | 614,860 |  | 91,484 |  | 456,096 |  |
Selling, general and administrative expense | 247,906 |  | 53,007 |  | 70,986 |  |
Total segment profit | $ | 5,783 |  | $ | 12,152 |  | $ | 15,119 |  | $ | 33,054 |
Corporate unallocated |  |  |  | (21,887) |
Third-party processing fees for hiring tax credits |  |  |  | (240) |
Amortization of software as a service assets |  |  |  | (6,162) |
Goodwill and intangible asset impairment charge |  |  |  | (59,674) |
PeopleReady technology upgrade costs |  |  |  | (8,807) |
COVID-19 government subsidies, net of fees |  |  |  | 9,652 |
Other costs, net |  |  |  | (9,150) |
Depreciation and amortization (inclusive of depreciation included in cost of services) |  |  |  | (29,561) |
Income (loss) from operations |  |  |  | (92,775) |
Interest and other income (expense), net |  |  |  | 4,251 |
Income (loss) before tax expense (benefit) |  |  |  | $ | (88,524) |
| 2023
(in thousands) | PeopleReady | PeopleScout | PeopleManagement | Total Company
Revenue from services | $ | 1,096,318 |  | $ | 229,334 |  | $ | 580,591 |  | $ | 1,906,243 |
Cost of services | 772,058 |  | 137,551 |  | 488,692 |  |
Selling, general and administrative expense | 297,654 |  | 64,861 |  | 84,936 |  |
Total segment profit | $ | 26,606 |  | $ | 26,922 |  | $ | 6,963 |  | $ | 60,491 |
Corporate unallocated |  |  |  | (31,507) |
Third-party processing fees for hiring tax credits |  |  |  | (253) |
Amortization of software as a service assets |  |  |  | (4,117) |
Goodwill and intangible asset impairment charge |  |  |  | (9,485) |
PeopleReady technology upgrade costs |  |  |  | (1,342) |
Executive leadership transition costs |  |  |  | (5,788) |
COVID-19 government subsidies, net of fees |  |  |  | (525) |
Other costs, net |  |  |  | (5,503) |
Depreciation and amortization |  |  |  | (25,821) |
Income (loss) from operations |  |  |  | (23,850) |
Interest and other income (expense), net |  |  |  | 3,205 |
Income (loss) before tax expense (benefit) |  |  |  | $ | (20,645) |
| 2022
(in thousands) | PeopleReady | PeopleScout | PeopleManagement | Total Company
Revenue from services | $ | 1,272,852 |  | $ | 317,518 |  | $ | 663,814 |  | $ | 2,254,184 |
Cost of services | 892,322 |  | 200,861 |  | 558,857 |  |
Selling, general and administrative expense | 292,787 |  | 71,886 |  | 89,146 |  |
Total segment profit | $ | 87,743 |  | $ | 44,771 |  | $ | 15,811 |  | $ | 148,325 |
Corporate unallocated |  |  |  | (31,326) |
Third-party processing fees for hiring tax credits |  |  |  | (594) |
Amortization of software as a service assets |  |  |  | (2,985) |
PeopleReady technology upgrade costs |  |  |  | (7,935) |
Executive leadership transition costs |  |  |  | 1,422 |
Other costs, net |  |  |  | (5,449) |
Depreciation and amortization |  |  |  | (29,273) |
Income (loss) from operations |  |  |  | 72,185 |
Interest and other income (expense), net |  |  |  | 1,231 |
Income (loss) before tax expense (benefit) |  |  |  | $ | 73,416 |
Revenue from External Customers by Geographic Areas | Our international operations are primarily in Canada, the United Kingdom, and Australia. Revenue by region was as follows:
(in thousands, except percentages) | 2024 | % | 2023 | % | 2022 | %
United States | $ | 1,458,501 |  | 93.1 | % | $ | 1,750,427 |  | 91.8 | % | $ | 2,073,596 |  | 92.0 | %
International operations | 108,892 |  | 6.9 |  | 155,816 |  | 8.2 |  | 180,588 |  | 8.0 |
Total revenue from services | $ | 1,567,393 |  | 100.0 | % | $ | 1,906,243 |  | 100.0 | % | $ | 2,254,184 |  | 100.0 | %

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- Definition Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-41 + Details
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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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