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SEGMENT INFORMATION (Tables)
12 Months Ended
Dec. 29, 2024
Segment Reporting [Abstract]  
Schedule of Segment Information
The following tables present our revenue from services by segment, with a reconciliation to total company revenue. Also, the tables present significant segment expense categories regularly provided to the CODM and included in the calculation of segment profit. Refer to Note 1: Summary of Significant Accounting Policies for definition of segment profit. Cost of services and SG&A expense for the individual segments, as presented in the tables below, exclude certain costs and benefits that are also excluded from the calculation of segment profit. Lastly, the tables include a reconciliation of segment profit to income (loss) before tax expense (benefit).
2024
(in thousands)
PeopleReady
PeopleScout
PeopleManagement
Total Company
Revenue from services
$868,549 $156,643 $542,201 $1,567,393 
Cost of services
614,860 91,484 456,096 
Selling, general and administrative expense
247,906 53,007 70,986 
Total segment profit
$5,783 $12,152 $15,119 $33,054 
Corporate unallocated (21,887)
Third-party processing fees for hiring tax credits(240)
Amortization of software as a service assets(6,162)
Goodwill and intangible asset impairment charge(59,674)
PeopleReady technology upgrade costs(8,807)
COVID-19 government subsidies, net of fees
9,652 
Other costs, net
(9,150)
Depreciation and amortization (inclusive of depreciation included in cost of services)
(29,561)
Income (loss) from operations(92,775)
Interest and other income (expense), net4,251 
Income (loss) before tax expense (benefit)$(88,524)
2023
(in thousands)
PeopleReady
PeopleScout
PeopleManagement
Total Company
Revenue from services
$1,096,318 $229,334 $580,591 $1,906,243 
Cost of services
772,058 137,551 488,692 
Selling, general and administrative expense
297,654 64,861 84,936 
Total segment profit
$26,606 $26,922 $6,963 $60,491 
Corporate unallocated (31,507)
Third-party processing fees for hiring tax credits(253)
Amortization of software as a service assets(4,117)
Goodwill and intangible asset impairment charge(9,485)
PeopleReady technology upgrade costs(1,342)
Executive leadership transition costs(5,788)
COVID-19 government subsidies, net of fees
(525)
Other costs, net
(5,503)
Depreciation and amortization (25,821)
Income (loss) from operations(23,850)
Interest and other income (expense), net3,205 
Income (loss) before tax expense (benefit)$(20,645)
2022
(in thousands)
PeopleReady
PeopleScout
PeopleManagement
Total Company
Revenue from services
$1,272,852 $317,518 $663,814 $2,254,184 
Cost of services
892,322 200,861 558,857 
Selling, general and administrative expense
292,787 71,886 89,146 
Total segment profit
$87,743 $44,771 $15,811 $148,325 
Corporate unallocated (31,326)
Third-party processing fees for hiring tax credits(594)
Amortization of software as a service assets(2,985)
PeopleReady technology upgrade costs(7,935)
Executive leadership transition costs1,422 
Other costs, net
(5,449)
Depreciation and amortization (29,273)
Income (loss) from operations72,185 
Interest and other income (expense), net1,231 
Income (loss) before tax expense (benefit)$73,416 
Revenue from External Customers by Geographic Areas
Our international operations are primarily in Canada, the United Kingdom, and Australia. Revenue by region was as follows:
(in thousands, except percentages)2024%2023%2022%
United States$1,458,501 93.1 %$1,750,427 91.8 %$2,073,596 92.0 %
International operations108,892 6.9 155,816 8.2 180,588 8.0 
Total revenue from services$1,567,393 100.0 %$1,906,243 100.0 %$2,254,184 100.0 %