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CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) - USD ($)
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Income Statement [Abstract]      
Revenue $ 605,882,000 $ 655,901,000 $ 785,545,000
Cost of revenue 382,325,000 427,129,000 484,780,000
Gross profit 223,557,000 228,772,000 300,765,000
Operating expense:      
Sales and marketing 108,727,000 130,688,000 165,180,000
General and administrative 129,800,000 166,824,000 158,555,000
Amortization of intangible assets 35,554,000 35,554,000 34,379,000
Change in fair value of contingent consideration 4,698,000 10,002,000 3,800,000
Goodwill impairment 0 222,322,000 0
Restructuring costs 225,000 9,324,000 0
Total operating expense 279,004,000 574,714,000 361,914,000
Loss from operations (55,447,000) (345,942,000) (61,149,000)
Other income (expense):      
Interest expense (31,275,000) (27,885,000) (26,646,000)
Loss on extinguishment of debt 0 0 (5,185,000)
Other income (expense), net 4,305,000 (7,127,000) 2,702,000
Total other expense (26,970,000) (35,012,000) (29,129,000)
Loss before provision for income taxes (82,417,000) (380,954,000) (90,278,000)
Provision for income taxes 1,985,000 1,186,000 1,489,000
Net loss $ (84,402,000) $ (382,140,000) $ (91,767,000)
Net income (loss) per share - basic (in dollars per share) $ (0.68) $ (3.19) $ (0.82)
Net income (loss) per share - diluted (in dollars per share) $ (0.68) $ (3.19) $ (0.82)
Weighted average common shares outstanding - basic (in shares) 123,726,252 119,698,776 112,374,669
Weighted average common shares outstanding - diluted (in shares) 123,726,252 119,698,776 112,374,669
Other comprehensive income (loss):      
Foreign currency translation adjustments $ 129,000 $ (61,000) $ (86,000)
Change in cash flow hedge (2,088,000) 23,410,000 0
Amortization of dedesignated cash flow hedge (10,364,000) 0 0
Total other comprehensive income (loss) (12,323,000) 23,349,000 (86,000)
Comprehensive loss $ (96,725,000) $ (358,791,000) $ (91,853,000)