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Revenues
3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Revenues Revenues

Revenue Recognition

Revenues are recognized when control of the promised goods or services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to in exchange for those goods or services. The majority of our revenues are recognized over time as services are performed, with certain revenues, most significantly the revenue share we earn from our print textbook partners, being recognized at the point in time when print textbooks are shipped to students.

The following table sets forth our total net revenues for the periods shown disaggregated for our Chegg Services and Required Materials product lines (in thousands, except percentages):
 
Three Months Ended 
 March 31,
 
Change
 
 
 
2020
 
2019
 
$
 
%
Chegg Services
$
100,359

 
$
75,292

 
$
25,067

 
33
%
Required Materials
31,231

 
22,117

 
9,114

 
41

Total net revenues
$
131,590

 
$
97,409

 
$
34,181

 
35



During the three months ended March 31, 2020 and 2019, we recognized $17.5 million and $12.4 million, respectively, of revenues that were included in our deferred revenue balance at the beginning of each reporting period. During the three months ended March 31, 2020 and 2019, we recognized an immaterial amount of previously deferred revenues recognized from performance obligations satisfied in previous periods. During the three months ended March 31, 2020, we recognized $12.3 million of operating lease income from print textbook rentals that we own. The aggregate amount of unsatisfied performance obligations is approximately $35.8 million as of March 31, 2020, which are expected to be recognized into revenues over the next year.

Contract Balances

The following table presents our accounts receivable, net, deferred revenue, and contract assets balances (in thousands, except percentages):
 
 
 
Change
 
March 31, 2020
 
December 31, 2019
 
$
 
%
Accounts receivable, net
$
6,493

 
$
11,529

 
$
(5,036
)
 
(44
)%
Deferred revenue
35,753

 
18,780

 
16,973

 
90

Contract assets
4,482

 
3,531

 
951

 
27



During the three months ended March 31, 2020, our accounts receivable, net balance decreased by $5.0 million, or 44%, primarily due to timing of billings and seasonality of our business. During the three months ended March 31, 2020, our deferred revenue balance increased by $17.0 million, or 90%, primarily due to increased bookings for our Chegg Study service and eTextbook service driven by the seasonality of our business as well as from print textbooks that we own that are recognized ratably rather than immediately. During the three months ended March 31, 2020, our contract assets balance increased by $1.0 million, or 27%, primarily due to payment arrangements for Thinkful.