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Revenue Related Disclosures
 9 Months Ended
Sep. 30, 2025
Revenue from Contract with Customer [Abstract]  
Revenue Related Disclosures

Note 3. Revenue Related Disclosures

The changes in deferred revenue were as follows (in thousands):

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

Beginning balance

$

43,530

 

 

$

49,431

 

 

$

44,233

 

 

$

42,077

 

   New billings

 

24,110

 

 

 

25,149

 

 

 

75,427

 

 

 

83,074

 

   Revenue recognized during the year from beginning balance

 

(15,077

)

 

 

(18,537

)

 

 

(28,663

)

 

 

(38,361

)

   Revenue recognized during the year from new billings

 

(8,650

)

 

 

(6,515

)

 

 

(47,084

)

 

 

(37,262

)

Ending balance

$

43,913

 

 

$

49,528

 

 

$

43,913

 

 

$

49,528

 

 

The following table presents remaining performance obligations for contractually committed revenues as of September 30, 2025 (in thousands):

Remainder of 2025

 

 

 

 

 

 

$

15,246

 

2026

 

 

 

 

 

 

 

43,121

 

2027

 

 

 

 

 

 

 

24,708

 

Thereafter

 

 

 

 

 

 

 

6,358

 

Total

 

 

 

 

 

 

$

89,433

 

The timing of certain revenue recognition included in the table above is based on estimates of go-live dates for contracts not yet live. Contractually committed revenue includes deferred revenue as of September 30, 2025 and amounts under contract that will be invoiced after September 30, 2025.

During the three months ended September 30, 2025, the Company recognized revenues of $24.3 million from customers in the United States, and $0.8 million from customers in the Bahamas, South Africa and South America. During the three months ended September 30, 2024, the Company recognized revenues of $26.0 million from customers in the United States, and $0.3 million from customers in the Bahamas, South Africa and Uruguay.

During the nine months ended September 30, 2025, the Company recognized revenues of $77.0 million from customers in the United States, and $2.3 million from customers in the Bahamas, South Africa and South America. During the nine months ended September 30, 2024, the Company recognized revenues of $77.7 million from customers in the United States, and $0.9 million from customers in the Bahamas, South Africa and Uruguay.

During the three months ended September 30, 2025, the Company recognized revenues of $24.9 million from monthly subscription, maintenance and support services, and $0.2 million from professional software development services. During the three months ended September 30, 2024, the Company recognized revenues of $25.6 million from monthly subscription, maintenance and support services, and $0.7 million from professional software development services.

During the nine months ended September 30, 2025, the Company recognized revenues of $78.5 million from monthly subscription, maintenance and support services, and $0.8 million from professional software development services. During the nine months ended September 30, 2024, the Company recognized revenues of $76.2 million from monthly subscription, maintenance and support services, and $2.4 million from professional software development services.

During the nine months ended September 30, 2025, the Company recognized approximately $3.5 million of catch-up revenue comprising approximately $3.5 million of catch-up revenue during the three months ended March 31, 2025 based on two 3-year contract renewals with New York City Police Department. During the three months ended September 30, 2025, the Company recognized $0.8 million of catch-up revenue from various customers.