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STOCK-BASED COMPENSATION (Tables)
9 Months Ended
Sep. 30, 2020
Share-based Payment Arrangement [Abstract]  
Allocation of recognized period costs
The following table summarizes the allocation of stock-based compensation in the condensed consolidated statements of operations (in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2019202020192020
Delivery costs$176 $365 $539 $897 
Sales and marketing expense1,432 3,791 3,091 7,627 
Research and development expense638 1,510 1,204 3,514 
General and administration expense5,240 5,912 7,432 12,773 
Total stock-based compensation expense$7,486 $11,578 $12,266 $24,811 
Summary of common stock option activity
Options to purchase shares of common stock generally vest over four years and expire 10 years following the date of grant. The following table summarizes changes in common stock options:
Shares
(in thousands)
Weighted-Average Exercise PriceWeighted Average Contractual Life (in years)
Aggregate Intrinsic Value(1)
(in thousands)
Options outstanding — December 31, 20191,000 $22.99 
Granted— — 
Exercised(324)19.66 $17,774 
Forfeited(17)28.10 
Canceled(1)20.67 
Options outstanding — September 30, 2020658 24.49 5.88$30,321 
Exercisable — September 30, 2020595 $24.32 5.79$27,516 
Summary of RSU activity
We grant restricted stock units ("RSUs") to employees and our non-employee directors. The following table summarizes changes in RSUs, inclusive of performance-based RSUs:
Shares
(in thousands)
Weighted-Average Grant Date Fair ValueWeighted-Average Remaining Contractual Term (in years)Unamortized Compensation Costs
(in thousands)
Unvested — December 31, 20191,741 $18.55 
Granted1,671 40.86 
Vested(1)
(616)24.41 
Forfeited(251)22.88 
Unvested — September 30, 20202,545 $31.35 3.40$63,299