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SEGMENTS - Adjusted Contribution Reconciliation (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Segment Reporting [Abstract]        
Adjusted contribution $ 19,749 $ 24,738 $ 52,530 $ 64,216
Amortization and impairment of deferred FI implementation costs 1,641 789 3,640 2,173
Delivery costs 3,498 3,070 10,403 9,686
Sales and marketing expense 11,432 11,074 32,805 31,458
Research and development expense 4,627 3,018 12,444 8,741
General and administration expense 12,757 12,218 35,235 27,558
Depreciation and amortization expense 1,933 1,167 5,809 3,181
Total other expense (income) (783) 1,149 839 1,990
Loss before income taxes $ (15,356) $ (7,747) $ (48,645) $ (20,571)