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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue $ 15,420 $ 4,111
Cost of revenue 15,537 5,513
Gross margin (117) (1,402)
Operating expenses:    
Sales and marketing 2,667 4,397
Research and development 4,407 3,395
General and administrative expenses 2,692 3,004
Total operating expenses 9,766 10,796
Loss from operations (9,883) (12,198)
Other income (expense), net:    
Interest expense (6,233) (4,369)
Change in fair value of warrant liabilities (66,397) 1,009
Other expenses, net (40) (1,913)
Total other income (expense) (72,670) (5,273)
Loss before income taxes (82,553) (17,471)
Income tax expense 0 0
Net loss $ (82,553) $ (17,471)
Net loss per share attributable to common shareholders, basic (in dollars per share) $ (6.73) $ (2.97)
Net loss per share attributable to common shareholders, diluted (in dollars per share) $ (6.73)  
Weighted-average shares used in computing net loss per share, basic (in shares) 12,263,160 9,075,646
Weighted-average shares used in computing net loss per share, diluted (in shares) 12,263,160  
Service revenue    
Revenue $ 4,881 $ 3,393
Cost of revenue 6,905 4,762
Hardware    
Revenue 10,539 718
Cost of revenue $ 8,632 $ 751