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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Revenue $ 36,307 $ 17,552
Cost of revenue 40,219 20,812
Gross margin (3,912) (3,260)
Operating expenses:    
Sales and marketing 14,829 17,462
Research and development 15,941 14,703
General and administrative 14,705 12,425
Total operating expenses 45,475 44,590
Loss from operations (49,387) (47,850)
Other income (expense), net:    
Interest expense (20,806) (12,548)
Change in fair value of warrants and embedded derivatives (84,455) 1,493
Other expenses, net (1,471) (503)
Total other income (expense) (106,732) (11,558)
Loss before income taxes (156,119) (59,408)
Income tax expense (5) (6)
Net loss $ (156,124) $ (59,414)
Net loss per share attributable to common shareholders, basic and diluted $ (17.48) $ (6.05)
Weighted average shares used in computing net loss per share, basic and diluted 9,474,749 10,703,380
Service revenue    
Revenue $ 15,645 $ 13,482
Cost of revenue 21,187 16,958
Hardware revenue    
Revenue 20,662 4,070
Cost of revenue $ 19,032 $ 3,854