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COST OF REVENUE - Schedule of Components (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2023 | Sep. 30, 2022 | Sep. 30, 2023 | Sep. 30, 2022
Cost of Revenue [Abstract] |  |  |  |
Outside fees and services | $ 13,659 | $ 15,319 | $ 42,810 | $ 42,573
Compensation and benefits | 9,090 | 11,885 | 28,072 | 39,231
Technology and telecommunications | 3,786 | 4,656 | 11,048 | 14,844
Reimbursable expenses | 2,039 | 1,957 | 6,398 | 6,158
Depreciation and amortization | 450 | 570 | 1,356 | 1,805
Total | $ 29,024 | $ 34,387 | $ 89,684 | $ 104,611

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