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COST OF REVENUE | 12 Months Ended
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Dec. 31, 2023
Cost of Revenue [Abstract] |
COST OF REVENUE | COST OF REVENUE Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows for the years ended December 31:
(in thousands) |  | 2023 |  | 2022
Outside fees and services |  | $ | 55,858 |  |  | $ | 55,979 |
Compensation and benefits |  | 35,396 |  |  | 48,064 |
Technology and telecommunications |  | 14,196 |  |  | 16,937 |
Reimbursable expenses |  | 8,273 |  |  | 8,039 |
Depreciation and amortization |  | 1,691 |  |  | 2,286 |
Total |  | $ | 115,414 |  |  | $ | 131,305 |
Transactions with Related Parties The Company recognized $0.7 million and $0.5 million for the years ended December 31, 2023 and 2022, respectively of reimbursable expenses relating to services provided to Aldridge Pite. As of December 31, 2023, the Company had no payable to Aldridge Pite

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