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COST OF REVENUE - Schedule of Components (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Cost of Revenue [Abstract] |  |  |  |
Outside fees and services | $ 14,321 | $ 14,057 | $ 28,767 | $ 29,151
Compensation and benefits | 7,343 | 9,281 | 14,456 | 18,982
Technology and telecommunications | 2,344 | 3,865 | 5,230 | 7,262
Reimbursable expenses | 2,223 | 2,049 | 4,760 | 4,359
Depreciation and amortization | 173 | 451 | 356 | 906
Total | $ 26,404 | $ 29,703 | $ 53,569 | $ 60,660

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