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COST OF REVENUE
 6 Months Ended
Jun. 30, 2024
Cost of Revenue [Abstract]  
COST OF REVENUE COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:
Three months ended
June 30,
Six months ended
June 30,
(in thousands)2024202320242023
Outside fees and services$14,321 $14,057 $28,767 $29,151 
Compensation and benefits7,343 9,281 14,456 18,982 
Technology and telecommunications2,344 3,865 5,230 7,262 
Reimbursable expenses2,223 2,049 4,760 4,359 
Depreciation and amortization173 451 356 906 
Total$26,404 $29,703 $53,569 $60,660 
Transactions with Related Parties
The Company recognized $0.4 million and $0.5 million for the six months ended June 30, 2024 and 2023, respectively ($0.2 million and $0.3 million for the second quarter of 2024 and 2023, respectively), of cost of revenue relating to services received from Aldridge Pite. As of June 30, 2024, the Company had no payable to Aldridge Pite.