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COST OF REVENUE - Schedule of Components (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Cost of Revenue [Abstract]        
Outside fees and services $ 14,321 $ 14,057 $ 28,767 $ 29,151
Compensation and benefits 7,343 9,281 14,456 18,982
Technology and telecommunications 2,344 3,865 5,230 7,262
Reimbursable expenses 2,223 2,049 4,760 4,359
Depreciation and amortization 173 451 356 906
Total $ 26,404 $ 29,703 $ 53,569 $ 60,660