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COST OF REVENUE - Schedule of Components of Cost of Revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2024 | Sep. 30, 2023 | Sep. 30, 2024 | Sep. 30, 2023
Cost of Revenue [Abstract] |  |  |  |
Outside fees and services | $ 15,534 | $ 13,659 | $ 44,301 | $ 42,810
Compensation and benefits | 7,457 | 9,090 | 21,913 | 28,072
Technology and telecommunications | 3,026 | 3,786 | 8,256 | 11,048
Reimbursable expenses | 2,321 | 2,039 | 7,081 | 6,398
Depreciation and amortization | 123 | 450 | 479 | 1,356
Total | $ 28,461 | $ 29,024 | $ 82,030 | $ 89,684

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