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COST OF REVENUE
 12 Months Ended
Dec. 31, 2024
Cost of Revenue [Abstract]  
COST OF REVENUE COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows for the years ended December 31:
(in thousands)20242023
Outside fees and services$59,808 $55,858 
Compensation and benefits29,321 35,396 
Technology and telecommunications11,282 14,196 
Reimbursable expenses9,592 8,273 
Depreciation and amortization602 1,691 
Total$110,605 $115,414 
Transactions with Related Parties
The Company recognized $1.0 million and $0.7 million for the years ended December 31, 2024 and 2023, respectively, of cost of revenue relating to services received from Aldridge Pite. As of December 31, 2024, the Company had no payable to Aldridge Pite