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REVENUE (Tables) | 9 Months Ended
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Sep. 30, 2025
Revenue from Contract with Customer [Abstract] |
Schedule of Revenue | The components of revenue were as follows:
|  | Three months ended September 30, |  | Nine months ended September 30,
(in thousands) |  | 2025 |  | 2024 |  | 2025 |  | 2024
Service revenue |  | $ | 39,666 |  |  | $ | 38,150 |  |  | $ | 121,348 |  |  | $ | 111,904 |
Reimbursable expenses |  | 2,171 |  |  | 2,321 |  |  | 7,067 |  |  | 7,081 |
Non-controlling interests |  | 71 |  |  | 60 |  |  | 220 |  |  | 136 |
Total |  | $ | 41,908 |  |  | $ | 40,531 |  |  | $ | 128,635 |  |  | $ | 119,121 |
Schedule of Disaggregation of Revenue | Disaggregation of total revenue by segment and major source was as follows:
|  | Three months ended September 30, 2025 |  | Three months ended September 30, 2024
(in thousands) |  | Servicer and Real Estate |  | Origination |  | Total revenue |  | Servicer and Real Estate |  | Origination |  | Total revenue
Revenue recognized when services are performed or assets are sold |  | $ | 28,877 |  |  | $ | 8,398 |  |  | $ | 37,275 |  |  | $ | 27,467 |  |  | $ | 7,654 |  |  | $ | 35,121 |
Revenue related to technology platforms and professional services |  | 2,298 |  |  | 164 |  |  | 2,462 |  |  | 2,922 |  |  | 167 |  |  | 3,089 |
Reimbursable expenses revenue |  | 2,067 |  |  | 104 |  |  | 2,171 |  |  | 2,160 |  |  | 161 |  |  | 2,321 |
Total revenue |  | $ | 33,242 |  |  | $ | 8,666 |  |  | $ | 41,908 |  |  | $ | 32,549 |  |  | $ | 7,982 |  |  | $ | 40,531 |
|  | Nine months ended September 30, 2025 |  | Nine months ended September 30, 2024
(in thousands) |  | Servicer and Real Estate |  | Origination |  | Total revenue |  | Servicer and Real Estate |  | Origination |  | Total revenue
Revenue recognized when services are performed or assets are sold |  | $ | 89,006 |  |  | $ | 25,035 |  |  | $ | 114,041 |  |  | $ | 80,358 |  |  | $ | 23,064 |  |  | $ | 103,422 |
Revenue related to technology platforms and professional services |  | 6,986 |  |  | 541 |  |  | 7,527 |  |  | 8,137 |  |  | 481 |  |  | 8,618 |
Reimbursable expenses revenue |  | 6,605 |  |  | 462 |  |  | 7,067 |  |  | 6,680 |  |  | 401 |  |  | 7,081 |
Total revenue |  | $ | 102,597 |  |  | $ | 26,038 |  |  | $ | 128,635 |  |  | $ | 95,175 |  |  | $ | 23,946 |  |  | $ | 119,121 |
Disaggregation of service revenue by the timing of revenue recognition was as follows:
|  | Three months ended September 30, |  | Nine months ended September 30,
(in thousands) |  | 2025 |  | 2024 |  | 2025 |  | 2024
Over-time revenue recognition |  | $ | 8,773 |  |  | $ | 8,026 |  |  | $ | 29,016 |  |  | $ | 20,794 |
Point-in-time revenue recognition |  | 30,893 |  |  | 30,124 |  |  | 92,332 |  |  | 91,110 |
Total service revenue |  | $ | 39,666 |  |  | $ | 38,150 |  |  | $ | 121,348 |  |  | $ | 111,904 |
Schedule of Deferred Revenue | The deferred revenue opening and closing balances were as follows:
|  | Three months ended September 30, |  | Nine months ended September 30,
(in thousands) |  | 2025 |  | 2024 |  | 2025 |  | 2024
Deferred revenue, beginning balance |  | $ | 3,457 |  |  | $ | 3,647 |  |  | $ | 3,979 |  |  | $ | 3,204 |
Revenue recognized that was included in the deferred revenue balance at the beginning of the period |  | (663) |  |  | (705) |  |  | (3,582) |  |  | (3,167) |
Increase due to billing, excluding amounts recognized as revenue during the period |  | 759 |  |  | 827 |  |  | 3,156 |  |  | 3,732 |
Deferred revenue, ending balance |  | $ | 3,553 |  |  | $ | 3,769 |  |  | $ | 3,553 |  |  | $ | 3,769 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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