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COST OF REVENUE
 9 Months Ended
Sep. 30, 2025
Cost of Revenue [Abstract]  
COST OF REVENUE COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands)2025202420252024
Outside fees and services$17,261 $15,534 $51,757 $44,301 
Compensation and benefits8,112 7,457 22,971 21,913 
Technology and telecommunications2,945 3,026 8,830 8,256 
Reimbursable expenses2,171 2,321 7,067 7,081 
Depreciation and amortization72 123 311 479 
Total$30,561 $28,461 $90,936 $82,030 
Transactions with Related Parties
The Company recognized cost of revenue of $0.8 million and $0.7 million for the nine months ended September 30, 2025 and 2024, respectively ($0.3 million and $0.3 million for the third quarter of 2025 and 2024, respectively), relating to services received from Aldridge Pite. As of September 30, 2025, the Company had no amounts payable to Aldridge Pite.