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Equity
9 Months Ended
Sep. 30, 2021
Stockholders' Equity Note [Abstract]  
Equity Equity
2021 Inducement Plan – On September 22, 2021, the Company adopted an inducement plan (the “2021 Inducement Plan”), pursuant to which the Company reserved 410,000 shares of its common stock (subject to customary adjustments in the event of a change in capital structure of the Company) to be used exclusively for grants of awards to individuals who were not previously employees or directors of the Company, other than following a bona fide period of non-employment, as an inducement material to the individual's entry into employment with the Company within the meaning of Rule 5635(c)(4) of the Nasdaq Listing Rules (“Nasdaq Rules”). The Inducement Plan was approved by the Company's board of directors (the “Board”) without stockholder approval pursuant to Rule 5635(c)(4) of the Nasdaq Rules, and the terms and conditions of the Inducement Plan and awards to be granted thereunder are substantially similar to the Company's stockholder-approved Amended and Restated 2014 Equity Incentive Plan. As of September 30, 2021, no shares were issued under the 2021 Inducement Plan. Subsequently, 390,584 shares were issued under the 2021 Inducement Plan in October 2021.

Stock Repurchase Programs – We had no stock repurchase activity during the three and nine months ended September 30, 2021. In addition to 10.7 million shares repurchased under our previous repurchase programs, we have in treasury 1.3 million shares as of September 30, 2021 that were previously surrendered by employees to satisfy tax withholding due in connection with the vesting of certain restricted stock units. As of September 30, 2021 and December 31, 2020, we had a total of 12.0 million shares and 11.8 million shares, respectively, held in treasury.

For accounting purposes, common stock repurchased under our stock repurchase programs is recorded based upon the settlement date of the applicable trade. Such repurchased shares are held in treasury and are presented using the cost method.
Stock-Based Compensation Expense – Our stock-based compensation expense is summarized as follows by award types (in thousands):
 
Three Months Ended September 30, Nine Months Ended September 30,
2021202020212020
Restricted stock units*$4,666 $6,078 $23,031 $20,855 
Common stock options82 254 402 867 
Employee stock purchase plan486 — 1,448 — 
Total stock-based compensation expense$5,234 $6,332 $24,881 $21,722 
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*    Amounts include market-based and performance-based restricted stock units.

The following table summarizes stock-based compensation expense by operating function for the periods presented below (in thousands): 
 Three Months Ended September 30, Nine Months Ended September 30,
 2021202020212020
Marketing and advertising$2,297 $1,869 $6,922 $5,138 
Customer care and enrollment740 527 1,901 1,762 
Technology and content2,380 1,430 7,483 2,965 
General and administrative*(183)2,506 8,575 11,857 
Total stock-based compensation expense$5,234 $6,332 $24,881 $21,722 
Amount capitalized in internal-use software772 548 1,875 1,278 
Total stock-based compensation$6,006 $6,880 $26,756 $23,000 
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*    Stock-based compensation expense for both three and nine months ended September 30, 2021 was impacted by a $4.1 million credit related to forfeited equity awards due to our chief executive officer's separation.