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Supplemental Financial Statement Information (Tables) | 12 Months Ended
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Dec. 31, 2023
Balance Sheet Related Disclosures [Abstract] |
Schedule of Cash, Cash Equivalents and Restricted Cash | Our cash, cash equivalents and restricted cash balances are summarized as follows (in thousands):
| December 31, 2023 |  | December 31, 2022
Cash | $ | 7,114 |  |  | $ | 17,776 |
Cash equivalents | 108,608 |  |  | 126,625 |
Cash and cash equivalents | 115,722 |  |  | 144,401 |
Restricted cash | 3,090 |  |  | 3,239 |
Total cash, cash equivalents and restricted cash | $ | 118,812 |  |  | $ | 147,640 |
Schedule of Cash, Cash Equivalents and Restricted Cash | Our cash, cash equivalents and restricted cash balances are summarized as follows (in thousands):
| December 31, 2023 |  | December 31, 2022
Cash | $ | 7,114 |  |  | $ | 17,776 |
Cash equivalents | 108,608 |  |  | 126,625 |
Cash and cash equivalents | 115,722 |  |  | 144,401 |
Restricted cash | 3,090 |  |  | 3,239 |
Total cash, cash equivalents and restricted cash | $ | 118,812 |  |  | $ | 147,640 |
Schedule of Changes in Allowance for Credit Losses | The change in the allowance for credit losses is summarized as follows (in thousands):
| December 31, 2023 |  | December 31, 2022
Beginning balance | $ | 2,398 |  |  | $ | 2,198 |
Change in allowance | (280) |  |  | 200 |
Ending balance | $ | 2,118 |  |  | $ | 2,398 |
Schedule of Commissions Receivable | Our contract assets – commissions receivable activities, net of credit loss allowances, are summarized as follows (in thousands):
| Year Ended December 31, 2023
| Medicare Segment |  | E&I Segment |  | Total |  |
Beginning balance | $ | 817,043 |  |  | $ | 67,261 |  |  | $ | 884,304 |  |  |
Commission revenue from members approved during the period | 326,087 |  |  | 19,789 |  |  | 345,876 |  |  |
Commission revenue from renewals of small business members during the period | — |  |  | 9,973 |  |  | 9,973 |  |  |
Net commission revenue from members approved in prior periods | 33,544 |  |  | 14,531 |  |  | 48,075 |  |  |
Cash receipts | (329,600) |  |  | (40,731) |  |  | (370,331) |  |  |
Net change in credit loss allowance | 258 |  |  | 22 |  |  | 280 |  |  |
Ending balance | $ | 847,332 |  |  | $ | 70,845 |  |  | $ | 918,177 |  |  |
| Year Ended December 31, 2022
| Medicare Segment |  | E&I Segment |  | Total
Beginning balance | $ | 837,474 |  |  | $ | 70,788 |  |  | $ | 908,262 |
Commission revenue from members approved during the period | 322,506 |  |  | 22,358 |  |  | 344,864 |
Commission revenue from renewals of small business members during the period | — |  |  | 9,981 |  |  | 9,981 |
Net commission revenue from members approved in prior periods | (2,326) |  |  | 8,727 |  |  | 6,401 |
Cash receipts | (340,426) |  |  | (44,578) |  |  | (385,004) |
Net change in credit loss allowance | (185) |  |  | (15) |  |  | (200) |
Ending balance | $ | 817,043 |  |  | $ | 67,261 |  |  | $ | 884,304 |
Schedules of Concentration of Risk, by Risk Factor | Carriers that represented 10% or more of our total contract assets – commissions receivable and accounts receivable balances are summarized as follows:
| December 31, 2023 |  | December 31, 2022
Humana | 27 | % |  | 26 | %
UnitedHealthcare(1) | 26 | % |  | 24 | %
Aetna(1) | 16 | % |  | 16 | %
_______ (1)Percentages include the carriers' subsidiaries.
Schedule of Prepaid Expenses And Other Current Assets | Our prepaid expenses and other current assets are summarized as follows (in thousands):
| December 31, 2023 |  | December 31, 2022
Prepaid software and maintenance contracts | $ | 5,328 |  |  | $ | 5,211 |
Prepaid licenses | 2,739 |  |  | 1,116 |
Prepaid expenses | 1,808 |  |  | 2,858 |
Prepaid insurance | 1,436 |  |  | 1,893 |
Other current assets | 733 |  |  | 223 |
Prepaid expenses and other current assets | $ | 12,044 |  |  | $ | 11,301 |
Schedule of Property And Equipment | Our property and equipment are summarized as follows (in thousands):
| December 31, 2023 |  | December 31, 2022
Computer equipment and software | $ | 9,008 |  |  | $ | 8,727 |
Office equipment and furniture | 2,875 |  |  | 3,556 |
Leasehold improvements | 4,124 |  |  | 5,992 |
Property and equipment, gross | 16,007 |  |  | 18,275 |
Less: accumulated depreciation and amortization | (11,143) |  |  | (12,774) |
Property and equipment, net | $ | 4,864 |  |  | $ | 5,501 |

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