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Supplemental Financial Statement Information (Tables)
12 Months Ended
Dec. 31, 2023
Balance Sheet Related Disclosures [Abstract]  
Schedule of Cash, Cash Equivalents and Restricted Cash
Our cash, cash equivalents and restricted cash balances are summarized as follows (in thousands):
December 31, 2023December 31, 2022
Cash$7,114 $17,776 
Cash equivalents108,608 126,625 
Cash and cash equivalents115,722 144,401 
Restricted cash3,090 3,239 
Total cash, cash equivalents and restricted cash$118,812 $147,640 
Schedule of Cash, Cash Equivalents and Restricted Cash
Our cash, cash equivalents and restricted cash balances are summarized as follows (in thousands):
December 31, 2023December 31, 2022
Cash$7,114 $17,776 
Cash equivalents108,608 126,625 
Cash and cash equivalents115,722 144,401 
Restricted cash3,090 3,239 
Total cash, cash equivalents and restricted cash$118,812 $147,640 
Schedule of Changes in Allowance for Credit Losses
The change in the allowance for credit losses is summarized as follows (in thousands):
December 31, 2023December 31, 2022
Beginning balance$2,398 $2,198 
Change in allowance(280)200 
Ending balance$2,118 $2,398 
Schedule of Commissions Receivable
Our contract assets – commissions receivable activities, net of credit loss allowances, are summarized as follows (in thousands):
Year Ended December 31, 2023
Medicare Segment
E&I Segment
Total
Beginning balance$817,043 $67,261 $884,304 
Commission revenue from members approved during the period326,087 19,789 345,876 
Commission revenue from renewals of small business members during the period— 9,973 9,973 
Net commission revenue from members approved in prior periods33,544 14,531 48,075 
Cash receipts(329,600)(40,731)(370,331)
Net change in credit loss allowance258 22 280 
Ending balance$847,332 $70,845 $918,177 
Year Ended December 31, 2022
Medicare Segment
E&I Segment
Total
Beginning balance$837,474 $70,788 $908,262 
Commission revenue from members approved during the period322,506 22,358 344,864 
Commission revenue from renewals of small business members during the period— 9,981 9,981 
Net commission revenue from members approved in prior periods(2,326)8,727 6,401 
Cash receipts(340,426)(44,578)(385,004)
Net change in credit loss allowance(185)(15)(200)
Ending balance$817,043 $67,261 $884,304 
Schedules of Concentration of Risk, by Risk Factor Carriers that represented 10% or more of our total contract assets – commissions receivable and accounts receivable balances are summarized as follows:
 December 31, 2023December 31, 2022
Humana27 %26 %
UnitedHealthcare(1)
26 %24 %
Aetna(1)
16 %16 %
_______
(1)Percentages include the carriers' subsidiaries.
Schedule of Prepaid Expenses And Other Current Assets Our prepaid expenses and other current assets are summarized as follows (in thousands):
December 31, 2023December 31, 2022
Prepaid software and maintenance contracts$5,328 $5,211 
Prepaid licenses2,739 1,116 
Prepaid expenses1,808 2,858 
Prepaid insurance1,436 1,893 
Other current assets733 223 
Prepaid expenses and other current assets$12,044 $11,301 
Schedule of Property And Equipment Our property and equipment are summarized as follows (in thousands):
 December 31, 2023December 31, 2022
Computer equipment and software$9,008 $8,727 
Office equipment and furniture2,875 3,556 
Leasehold improvements4,124 5,992 
Property and equipment, gross16,007 18,275 
Less: accumulated depreciation and amortization(11,143)(12,774)
Property and equipment, net$4,864 $5,501