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Segment and Geographic Information (Tables)

12 Months Ended

Dec. 31, 2023

Segment Reporting [Abstract]

Schedule of Segment Reporting Information, by Segment

The results of our operating segments are summarized for the periods presented below (in thousands):

			Year Ended December 31,
			2023						2022						2021
Revenue:
Medicare			$	406,467					$	361,687					$	471,217
Employer and Individual			46,404						43,669						66,982
Total revenue			$	452,871					$	405,356					$	538,199
Segment profit (loss):
Medicare			$	54,748					$	(9,873)					$	(12,079)
Employer and Individual			25,841						21,438						45,705
Segment profit			80,589						11,565						33,626
Corporate			(66,534)						(53,238)						(56,325)
Stock-based compensation expense			(23,213)						(20,316)						(32,857)
Depreciation and amortization			(19,916)						(21,108)						(18,331)
Impairment, restructuring and other charges			—						(19,616)						(51,222)
Amortization of intangible assets			—						—						(536)
Interest expense			(10,974)						(7,627)						(845)
Other income, net			9,453						3,951						1,600
Loss before income taxes			$	(30,595)					$	(106,389)					$	(124,890)

Schedule of Long Lived Assets by Geographical Areas

Long-lived assets by geographical area are summarized as follows (in thousands):

			December 31, 2023						December 31, 2022
United States			$	29,419					$	37,915
China			281						381
Total			$	29,700					$	38,296

Schedule of Revenue By Major Customers

Carriers representing 10% or more of our total revenue are summarized as follows:

			Year Ended December 31,
			2023						2022						2021
Humana			27		%				23		%				19		%
UnitedHealthcare(1)			23		%				22		%				20		%
Aetna(1)			15		%				12		%				18		%
Centene(1)			4		%				8		%				12		%

_______

(1)Percentages include the carriers' subsidiaries.

X

- Definition

Tabular disclosure of long-lived assets, excluding financial instruments, long-term customer relationships of a financial institution, mortgage rights, deferred policy acquisition costs, and deferred tax assets, by geographic areas located in the entity's country of domicile and foreign countries in which the entity holds assets.

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Tabular disclosure of the extent of the entity's reliance on its major customers, if revenues from transactions with a single external customer amount to 10 percent or more of entity revenues, including the disclosure of that fact, the total amount of revenues from each such customer, and the identity of the reportable segment or segments reporting the revenues. The entity need not disclose the identity of a major customer or the amount of revenues that each segment reports from that customer. For these purposes, a group of companies known to the entity to be under common control is considered a single customer, and the federal government, a state government, a local government such as a county or municipality, or a foreign government is each considered a single customer.

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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

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