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Supplemental Financial Statement Information (Tables) | 12 Months Ended
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Dec. 31, 2024
Balance Sheet Related Disclosures [Abstract] |
Schedule of Cash, Cash Equivalents and Restricted Cash | Our cash, cash equivalents and restricted cash balances are summarized as follows (in thousands):
| December 31, 2024 |  | December 31, 2023
Cash | $ | 10,927 |  |  | $ | 7,114 |
Cash equivalents | 28,270 |  |  | 108,608 |
Cash and cash equivalents | 39,197 |  |  | 115,722 |
Restricted cash | 3,090 |  |  | 3,090 |
Total cash, cash equivalents and restricted cash | $ | 42,287 |  |  | $ | 118,812 |
Schedule of Cash, Cash Equivalents and Restricted Cash | Our cash, cash equivalents and restricted cash balances are summarized as follows (in thousands):
| December 31, 2024 |  | December 31, 2023
Cash | $ | 10,927 |  |  | $ | 7,114 |
Cash equivalents | 28,270 |  |  | 108,608 |
Cash and cash equivalents | 39,197 |  |  | 115,722 |
Restricted cash | 3,090 |  |  | 3,090 |
Total cash, cash equivalents and restricted cash | $ | 42,287 |  |  | $ | 118,812 |
Schedule of Changes in Allowance for Credit Losses | The change in the allowance for credit losses is summarized as follows (in thousands):
| December 31, 2024 |  | December 31, 2023
Beginning balance | $ | 2,118 |  |  | $ | 2,398 |
Change in allowance | 104 |  |  | (280) |
Ending balance | $ | 2,222 |  |  | $ | 2,118 |
Schedule of Commissions Receivable | Our contract assets – commissions receivable activities, net of credit loss allowances, are summarized as follows (in thousands):
| Year Ended December 31, 2024
| Medicare Segment |  | E&I Segment |  | Total |  |
Beginning balance | $ | 847,332 |  |  | $ | 70,845 |  |  | $ | 918,177 |  |  |
Commission revenue from members approved during the period | 412,887 |  |  | 16,463 |  |  | 429,350 |  |  |
Commission revenue from renewals of small business members during the period | — |  |  | 9,562 |  |  | 9,562 |  |  |
Net commission revenue from members approved in prior periods | 18,678 |  |  | 4,057 |  |  | 22,735 |  |  |
Cash receipts | (341,860) |  |  | (37,870) |  |  | (379,730) |  |  |
Net change in credit loss allowance | (97) |  |  | (7) |  |  | (104) |  |  |
Ending balance | $ | 936,940 |  |  | $ | 63,050 |  |  | $ | 999,990 |  |  |
| Year Ended December 31, 2023
| Medicare Segment |  | E&I Segment |  | Total
Beginning balance | $ | 817,043 |  |  | $ | 67,261 |  |  | $ | 884,304 |
Commission revenue from members approved during the period | 326,087 |  |  | 19,789 |  |  | 345,876 |
Commission revenue from renewals of small business members during the period | — |  |  | 9,973 |  |  | 9,973 |
Net commission revenue from members approved in prior periods | 33,544 |  |  | 14,531 |  |  | 48,075 |
Cash receipts | (329,600) |  |  | (40,731) |  |  | (370,331) |
Net change in credit loss allowance | 258 |  |  | 22 |  |  | 280 |
Ending balance | $ | 847,332 |  |  | $ | 70,845 |  |  | $ | 918,177 |
Schedules of Concentration of Risk, by Risk Factor | Carriers that represented 10% or more of our total contract assets – commissions receivable and accounts receivable balances are summarized as follows:
| December 31, 2024 |  | December 31, 2023
Humana | 28 | % |  | 27 | %
UnitedHealthcare (1) | 27 | % |  | 26 | %
Aetna (1) | 17 | % |  | 16 | %
_______ (1)Percentages include the carriers’ subsidiaries.
Schedule of Prepaid Expenses And Other Current Assets | Our prepaid expenses and other current assets are summarized as follows (in thousands):
| December 31, 2024 |  | December 31, 2023
Prepaid software and maintenance contracts | $ | 5,582 |  |  | $ | 5,328 |
Prepaid expenses | 2,405 |  |  | 1,808 |
Prepaid licenses | 2,358 |  |  | 2,739 |
Prepaid insurance | 1,296 |  |  | 1,436 |
Other current assets | 1,320 |  |  | 733 |
Prepaid expenses and other current assets | $ | 12,961 |  |  | $ | 12,044 |
Schedule of Property And Equipment, Net | Our property and equipment, net are summarized as follows (in thousands):
| December 31, 2024 |  | December 31, 2023
Computer equipment and software | $ | 9,183 |  |  | $ | 9,008 |
Office equipment and furniture | 928 |  |  | 2,875 |
Leasehold improvements | 3,403 |  |  | 4,124 |
Property and equipment, gross | 13,514 |  |  | 16,007 |
Less: accumulated depreciation and amortization | (9,077) |  |  | (11,143) |
Property and equipment, net | $ | 4,437 |  |  | $ | 4,864 |

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