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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Operating activities:    
Net income (loss) $ 10,057 $ (28,214)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:    
Depreciation and amortization 1,983 2,540
Amortization of internally developed software 14,355 17,376
Stock-based compensation expense 19,881 23,213
Deferred income taxes 9,183 (2,672)
Impairment charges 7,479 0
Other non-cash items 429 701
Changes in operating assets and liabilities:    
Accounts receivable (12,814) (1,361)
Contract assets – commissions receivable (81,917) (33,594)
Prepaid expenses and other assets (4,206) (1,948)
Accounts payable 16,173 487
Accrued compensation and benefits 3,087 20,110
Accrued marketing expenses (3,728) (3,430)
Deferred revenue 1,411 1,278
Accrued expenses and other liabilities 261 (1,178)
Net cash used in operating activities (18,366) (6,692)
Investing activities:    
Capitalized internal-use software and website development costs (10,762) (8,693)
Purchases of property and equipment and other assets (2,094) (2,086)
Purchases of marketable securities (96,985) (54,514)
Proceeds from redemption and maturities of marketable securities 61,420 49,400
Net cash used in investing activities (48,421) (15,893)
Financing activities:    
Payment of debt issuance costs (1,050) 0
Net proceeds from exercise of common stock options and employee stock purchases 354 677
Repurchase of shares to satisfy employee tax withholding obligations (3,413) (3,330)
Principal payments in connection with leases (4) (38)
Payments of preferred stock dividends (5,561) (3,533)
Net cash used in financing activities (9,674) (6,224)
Effect of exchange rate changes on cash, cash equivalents and restricted cash (64) (19)
Net decrease in cash, cash equivalents and restricted cash (76,525) (28,828)
Cash, cash equivalents and restricted cash at beginning of period 118,812 147,640
Cash, cash equivalents and restricted cash at end of period 42,287 118,812
Supplemental disclosure of cash flows    
Cash paid for interest 9,232 9,054
Cash payments for income taxes, net $ (441) $ (327)