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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Operating activities:    
Net loss $ (15,448) $ (44,952)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 937 1,008
Amortization of internally developed software 6,468 7,676
Stock-based compensation expense 7,665 10,646
Deferred income taxes (5,195) (2,631)
Impairment charges 413 7,413
Other non-cash items (637) (117)
Changes in operating assets and liabilities:    
Accounts receivable 14,952 2,810
Contract assets – commissions receivable 83,486 86,697
Prepaid expenses and other assets (514) 1,431
Accounts payable (17,627) (2,474)
Accrued compensation and benefits (26,834) (20,788)
Accrued marketing expenses (12,565) (12,498)
Deferred revenue 328 2,034
Accrued expenses and other liabilities 488 2,324
Net cash provided by operating activities 35,917 38,579
Investing activities:    
Capitalized internal-use software and website development costs (7,376) (4,879)
Purchases of property and equipment and other assets (1,893) (465)
Purchases of marketable securities (61,878) (37,391)
Proceeds from redemption and maturities of marketable securities 66,500 19,000
Net cash used in investing activities (4,647) (23,735)
Financing activities:    
Net proceeds from exercise of common stock options and employee stock purchases 189 354
Repurchase of shares to satisfy employee tax withholding obligations (1,826) (1,851)
Principal payments in connection with leases 0 (4)
Payments of preferred stock dividends (2,906) (2,740)
Net cash used in financing activities (4,543) (4,241)
Effect of exchange rate changes on cash, cash equivalents and restricted cash (4) 19
Net increase in cash, cash equivalents and restricted cash 26,723 10,622
Cash, cash equivalents and restricted cash at beginning of period 42,287 118,812
Cash, cash equivalents and restricted cash at end of period $ 69,010 $ 129,434