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v3.24.1.u1

Revenue - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Mar. 31, 2024 | Mar. 31, 2023 | Mar. 31, 2024 | Mar. 31, 2023
Revenue from External Customer [Line Items] |  |  |  |
Managed service contracts, right to refund, period |  |  | 30 days |
Total sales | $ 13,706 | $ 13,269 | $ 29,081 | $ 31,613
Product |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 8,458 | 8,987 | 19,864 | 23,207
Total sales | 8,458 | 8,988 | 19,865 | 23,209
Service |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 5,248 | 4,281 | 9,216 | 8,404
Total sales | 5,248 | 4,281 | 9,216 | 8,404
Finance |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Finance |  | 1 | 1 | 2
HPP |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Total sales | 2,502 | 1,476 | 3,214 | 3,965
HPP | Product |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 2,043 | 972 | 2,515 | 3,134
Total sales | 2,043 | 972 | 2,515 | 3,134
HPP | Service |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 459 | 504 | 699 | 831
Total sales | 459 | 504 | 699 | 831
HPP | Finance |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Finance |  | 0 | 0 | 0
TS |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Total sales | 11,204 | 11,793 | 25,867 | 27,648
TS | U.K.. |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Total sales | 121 | 267 | 502 | 545
TS | UNITED STATES |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Total sales | 11,083 | 11,526 | 25,365 | 27,103
TS | Product |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 6,415 | 8,015 | 17,349 | 20,073
Total sales | 6,415 | 8,016 | 17,350 | 20,075
TS | Product | U.K.. |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 61 | 175 | 373 | 366
Total sales | 61 | 175 | 373 | 366
TS | Product | UNITED STATES |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 6,354 | 7,840 | 16,976 | 19,707
Total sales | 6,354 | 7,841 | 16,977 | 19,709
TS | Service |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 4,789 | 3,777 | 8,517 | 7,573
Total sales | 4,789 | 3,777 | 8,517 | 7,573
TS | Service | U.K.. |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 60 | 92 | 129 | 179
Total sales | 60 | 92 | 129 | 179
TS | Service | UNITED STATES |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Sales | 4,729 | 3,685 | 8,388 | 7,394
Total sales | $ 4,729 | 3,685 | 8,388 | 7,394
TS | Finance |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Finance |  | 1 | 1 | 2
TS | Finance | U.K.. |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Finance |  | 0 | 0 | 0
TS | Finance | UNITED STATES |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Finance |  | $ 1 | $ 1 | $ 2

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- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 924 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 1 -Subparagraph (SAB Topic 11.L) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479941/924-10-S99-1 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 30 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-30 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 42 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-42 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-40 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-41 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 4 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-4 + Details
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