Operating expenses (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
Jun. 30, 2025	Jun. 30, 2024	Jun. 30, 2025	Jun. 30, 2024
Operating expenses
Payroll and employee benefits	$ 19,244	$ 19,547	$ 57,795	$ 58,724
Facilities	1,418	1,441	4,206	4,199
Billing	3,116	2,734	9,132	8,138
Professional fees	1,979	1,496	4,990	4,482
Outbound freight	1,405	1,383	4,129	4,115
Vehicle fuel and maintenance	1,257	1,233	3,445	3,515
Bank and credit card fees	649	560	1,727	1,540
Technology	564	409	1,431	1,157
Insurance	334	384	1,107	1,160
All other	1,075	1,406	3,371	4,066
Total operating expenses	$ 31,041	$ 30,593	$ 91,333	$ 91,096

Fees paid for credit card and other banking services.

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Expenses incurred towards for billing during the period.

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Expenses incurred towards for freight outwards during the period.

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- Definition

Generally recurring costs associated with normal day to day operations except for the portion of these expenses which can be clearly related to production and included in cost of sales or services. Includes selling, general and administrative expense.

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- Definition

The amount of expenses in the period for technology.

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Expenses incurred towards for vehicle fuel and maintenance during the period.

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- Definition

The expense in the period incurred with respect to protection provided by insurance entities against risks other than risks associated with production (which are allocated to cost of sales).

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- Definition

Amount of expense for salary, wage, profit sharing; incentive and equity-based compensation; and other employee benefit.

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- Definition

Amount of net occupancy expense that may include items, such as depreciation of facilities and equipment, lease expenses, property taxes and property and casualty insurance expense.

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The total amount of other operating cost and expense items that are associated with the entity's normal revenue producing operation.

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A fee charged for services from professionals such as doctors, lawyers and accountants. The term is often expanded to include other professions, for example, pharmacists charging to maintain a medicinal profile of a client or customer.

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