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QUARTERLY HIGHLIGHTS (Unaudited)
12 Months Ended
Oct. 31, 2011
QUARTERLY HIGHLIGHTS (Unaudited)
13. 
QUARTERLY HIGHLIGHTS (Unaudited)

   
First
Quarter
   
Second
Quarter
   
Third
Quarter
   
Fourth
Quarter
 
2011 (In thousands, except per share data)
                       
Sales and service fees
  $ 39,680     $ 41,576     $ 50,573     $ 48,571  
Gross profit
    11,691       12,651       15,850       15,682  
Gross profit margin
    29.5 %     30.4 %     31.3 %     32.3 %
Selling, general and administrative expenses
    8,830       9,254       9,317       11,092  
Operating income (loss)
    2,861       3,397       6,533       4,590  
Provision (benefit) for income taxes
    899       1,050       1,706       840  
Net income (loss)
    1,546       2,349       4,575       2,654  
Income (loss) per common share – basic
  $ 0.24     $ 0.36     $ 0.71     $ 0.41  
Income (loss) per common share – diluted
  $ 0.24     $ 0.36     $ 0.70     $ 0.41  
                                 
   
First
Quarter
   
Second
Quarter
   
Third
Quarter
   
Fourth
Quarter
 
2010 (In thousands, except per share data)
                               
Sales and service fees
  $ 20,616     $ 24,088     $ 26,474     $ 34,715  
Gross profit
    3,980       4,677       4,659       8,480  
Gross profit margin
    19.3 %     19.4 %     17.6 %     24.4 %
Selling, general and administrative expenses
    6,533       7,230       6,994       9,080  
Operating income (loss)
    (2,553 )     (2,553 )     (2,335 )     (600 )
Provision (benefit) for income taxes
    (983 )     (1,096 )     (1,210 )     174  
Net income (loss)
    (1,836 )     (1,573 )     (1,173 )     (1,162 )
Income (loss) per common share – basic
  $ (0.29 )   $ (0.24 )   $ (0.18 )   $ (0.18 )
Income (loss) per common share – diluted
  $ (0.29 )   $ (0.24 )   $ (0.18 )   $ (0.18 )