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CONDENSED CONSOLIDATED STATEMENTS OF INCOME - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Jul. 31, 2016
Jul. 31, 2015
Jul. 31, 2016
Jul. 31, 2015
Sales and service fees $ 52,403 $ 52,535 $ 160,935 $ 153,690
Cost of sales and service 36,268 35,905 110,492 103,954
Gross profit 16,135 16,630 50,443 49,736
Selling, general and administrative expenses 12,042 11,351 35,946 32,655
Operating income 4,093 5,279 14,497 17,081
Interest expense 23 48 72 174
Interest income 12 32 34 75
Investment income (expense) 4 4 110 75
Other (income) expense, net 246 11 226 159
Income (loss) before taxes 3,840 5,256 14,343 16,898
Provision for income taxes 1,120 1,573 4,054 5,488
Net income (loss) $ 2,720 $ 3,683 $ 10,289 $ 11,410
Income per common share        
Basic $ 0.41 $ 0.56 $ 1.56 $ 1.73
Diluted $ 0.40 $ 0.55 $ 1.54 $ 1.72
Weighted average common shares outstanding        
Basic 6,573 6,552 6,567 6,540
Diluted 6,645 6,594 6,639 6,584
Dividends paid per share $ 0.09 $ 0.08 $ 0.26 $ 0.23