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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Jul. 31, 2020
Jul. 31, 2019
Jul. 31, 2020
Jul. 31, 2019
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS        
Sales and service fees $ 45,382 $ 58,501 $ 126,168 $ 203,388
Cost of sales and service 34,313 41,312 99,231 142,420
Gross profit 11,069 17,189 26,937 60,968
Selling, general and administrative expenses 9,627 12,592 31,072 40,617
Operating income (loss) 1,442 4,597 (4,135) 20,351
Interest expense 19 18 69 44
Interest income 14 169 104 350
Investment income (loss) 11 (25) 76 346
Other income (expense), net (223) (77) (933) 483
Income (loss) before taxes 1,225 4,646 (4,957) 21,486
Provision (benefit) for income taxes (937) 1,155 (2,299) 6,089
Net income (loss) $ 2,162 $ 3,491 $ (2,658) $ 15,397
Income (loss) per common share        
Basic $ 0.32 $ 0.51 $ (0.39) $ 2.26
Diluted $ 0.32 $ 0.51 $ (0.39) $ 2.24
Weighted average common shares outstanding        
Basic 6,595 6,767 6,705 6,756
Diluted 6,604 6,813 6,705 6,815
Dividends paid per share $ 0.13 $ 0.12 $ 0.38 $ 0.35