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QUARTERLY FINANCIAL INFORMATION (Unaudited) (Details) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 12 Months Ended
Oct. 31, 2020
Jul. 31, 2020
Apr. 30, 2020
Jan. 31, 2020
Oct. 31, 2019
Jul. 31, 2019
Apr. 30, 2019
Jan. 31, 2019
Oct. 31, 2020
Oct. 31, 2019
Oct. 31, 2018
QUARTERLY FINANCIAL INFORMATION (Unaudited)                      
Sales and service fees $ 44,459 $ 45,382 $ 37,126 $ 43,660 $ 59,989 $ 58,501 $ 70,674 $ 74,213 $ 170,627 $ 263,377 $ 300,671
Gross profit $ 9,520 $ 11,069 $ 6,709 $ 9,159 $ 16,240 $ 17,189 $ 21,637 $ 22,142 36,457 77,208 91,806
Gross profit margin 21.00% 24.00% 18.00% 21.00% 27.00% 29.00% 31.00% 30.00%      
Selling, general and administrative expenses $ 10,344 $ 9,627 $ 10,599 $ 10,846 $ 14,051 $ 12,592 $ 14,111 $ 13,914 41,416 54,668 58,010
Goodwill impairment 4,903               4,903    
Operating income (loss) (5,727) 1,442 (3,890) (1,687) 2,189 4,597 7,526 8,228 (9,862) 22,540 33,796
Provision (benefit) for income taxes (2,257) (937) (765) (597) (260) 1,155 2,481 2,453 (4,556) 5,829 11,006
Net income (loss) $ (3,589) $ 2,162 $ (3,927) $ (893) $ 2,098 $ 3,491 $ 5,252 $ 6,654 $ (6,247) $ 17,495 $ 21,490
Income (loss) per common share - basic (in dollars per share) $ (0.54) $ 0.32 $ (0.58) $ (0.13) $ 0.31 $ 0.51 $ 0.77 $ 0.98 $ (0.93) $ 2.57 $ 3.19
Income (loss) per common share - diluted (in dollars per share) $ (0.54) $ 0.32 $ (0.58) $ (0.13) $ 0.31 $ 0.51 $ 0.76 $ 0.97 $ (0.93) $ 2.55 $ 3.15