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SEGMENT INFORMATION
12 Months Ended
Oct. 31, 2021
SEGMENT INFORMATION  
SEGMENT INFORMATION

15.     SEGMENT INFORMATION

We operate in a single segment: industrial automation equipment. We design, manufacture, and sell computerized (i.e., Computer Numeric Control) machine tools, consisting primarily of vertical machining centers (mills) and turning centers (lathes), to companies in the metal cutting industry through a worldwide sales, service and distribution network. Although the majority of our computer control systems and software products are proprietary, they predominantly use industry standard personal computer components. Our computer control systems and software products are primarily sold as integral components of our computerized machine tool products. We also provide machine tool components, automation integration equipment and solutions for job shops, software options, control upgrades, accessories and replacement parts for our products, as well as customer service, training, and applications support.

We principally sell our products through more than 180 independent agents and distributors throughout the Americas, Europe and Asia. Our line is the primary line for the majority of our distributors globally even though some may carry competitive products. We also have our own direct sales and service organizations in China, France, Germany, India, Italy, the Netherlands, Poland, Singapore, Taiwan, the United Kingdom, and certain areas of the United States, which are among the world's principal machine tool consuming countries. During fiscal 2021, no distributor accounted for more than 5% of our sales and service fees. In fiscal 2021, approximately 63% of our revenues were from customers located outside of the Americas, and no single end-user of our products accounted for more than 5% of our total sales and service fees.

The following table sets forth the contribution of each of our product groups and services to our total sales and service fees during each of the past three fiscal years (in thousands):

Net Sales and Service Fees by Product Category

Year ended October 31, 

    

2021

    

2020

    

2019

Computerized Machine Tools

$

198,602

  

$

139,577

$

223,735

Computer Control Systems and Software

 

2,528

 

1,699

 

2,818

Service Parts

 

26,425

 

22,484

 

27,854

Service Fees

 

7,640

 

6,867

 

8,970

Total

$

235,195

  

$

170,627

$

263,377

      Amounts shown do not include computer control systems and software sold as an integrated component of computerized machine systems.

The following table sets forth revenues by geographic area, based on customer location, for each of the past three fiscal years (in thousands):

Year Ended October 31, 

    

2021

    

2020

    

2019

United States of America

$

83,218

  

$

64,500

  

$

95,196

Canada

 

2,636

 

1,621

 

2,580

Central & South Americas

 

989

 

1,543

 

1,409

Total Americas

 

86,843

 

67,664

 

99,185

 

 

 

Germany

 

37,584

 

24,993

 

52,002

United Kingdom

 

30,314

 

19,679

 

29,349

Italy

 

12,718

 

8,599

 

14,772

France

 

14,252

 

10,797

 

14,346

Other Europe

 

21,467

 

14,034

 

20,028

Total Europe

 

116,335

 

78,102

 

130,497

 

 

 

China

 

14,284

 

14,225

 

15,706

Other Asia Pacific

 

16,047

 

10,048

 

16,858

Total Asia Pacific

 

30,331

 

24,273

 

32,564

 

 

 

Other Foreign

 

1,686

 

588

 

1,131

Grand Total

$

235,195

  

$

170,627

  

$

263,377

Long–lived tangible assets, net by geographic area, were (in thousands):

As of October 31, 

    

2021

    

2020

    

2019

United States of America

$

6,104

  

$

6,826

  

$

7,967

Foreign countries

 

6,640

 

7,059

 

8,006

$

12,744

  

$

13,885

  

$

15,973

Net assets by geographic area were (in thousands):

As of October 31, 

    

2021

    

2020

    

2019

Americas

$

84,385

  

$

83,214

  

$

103,863

Europe

 

80,769

 

77,840

 

71,411

Asia Pacific

 

73,265

 

70,094

 

64,971

$

238,419

  

$

231,148

  

$

240,245